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Club General Manager Jobs in Rio Rancho, NM (NOW HIRING)

Genesis Health Clubs

Sales Manager

Albuquerque, NM · On-site

Report and communicate daily with Club General Manager as well as Regional Manager on achievement of goals and outflow * Conduct daily sales meetings to discuss performance and objectives with club ...

Canine Country Club

General Manager

Albuquerque, NM · On-site

$65K/yr

General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who ... Canine Country Club offers resort-like experiences for pets. Since opening our doors in 1972, we've ...

Canine Country Club

General Manager

Albuquerque, NM

$65K/yr

General Manager, Pet Resorts, National Veterinary Associates (NVA) Are you a proven leader who ... Canine Country Club offers resort-like experiences for pets. Since opening our doors in 1972, we've ...

Rachas, Inc

General Manager

Albuquerque, NM · On-site

$63K - $79K/yr

The General Manager at Chuze Fitness is the heartbeat of our club, developing a team of authentic and motivated Chuzers and ensuring top-tier customer service, cleanliness, and an unbeatable culture.

Chuze Fitness

General Manager

Albuquerque, NM · On-site

$63K - $79K/yr

The General Manager at Chuze Fitness is the heartbeat of our club, developing a team of authentic and motivated Chuzers and ensuring top-tier customer service, cleanliness, and an unbeatable culture.

NVA

General Manager

Albuquerque, NM · On-site

$65K - $69K/yr

NVA Pet Resorts is hiring a full-time General Manager for our Canine Country Club - Westside resort in Albuquerque, New Mexico . In this role, you'll own overall site performance including operations ...

Genesis Health Clubs

Sales Manager

Albuquerque, NM · On-site

Report and communicate daily with Club General Manager as well as Regional Manager on achievement of goals and outflow * Conduct daily sales meetings to discuss performance and objectives with club ...

Planet Fitness

Manager

Albuquerque, NM · On-site

The General Manager is responsible for the performance of all aspects of the club operation, including the development of staff members, establishing relationships within the community, and ensuring ...

NVA

Assistant General Manager

Albuquerque, NM · On-site

$44K - $47K/yr

NVA Pet Resorts is looking for a hands-on full-time Assistant General Manager to help lead our Canine Country Club - Westside resort in Albuquerque, New Mexico . In this role, you'll partner closely ...

NVA

Assistant General Manager

Albuquerque, NM · On-site

$44K - $48K/yr

NVA Pet Resorts is looking for a hands-on full-time Assistant General Manager to help lead our Canine Country Club - North resort in Albuquerque, New Mexico . In this role, you'll partner closely ...

Planet Fitness

Assistant Manager

Albuquerque, NM · On-site

... General Manager, Regional Manager and Human Resources * Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event ...

The Pueblo of Sandia

PLAYER'S CLUB HOST

Albuquerque, NM · On-site

$15.58 - $17.52/hr

Provides general information to guests about the Casino and all Casino promotions and events ... Follows service standards set forth by management to elevate guest experience. * Performs other ...

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All JobsClub General JobsClub General Manager JobsClub General Manager Jobs in Rio Rancho, NM

Club General Manager information

See Rio Rancho, NM salary details

$31K

$62K

$95.5K

How much do club general manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for club general manager in Rio Rancho, NM is $61,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $71,500.00 per year, depending on experience, location, and employer.

What does a club general manager do?

A Club General Manager oversees the daily operations of a club, such as a fitness center, country club, or social club. Their responsibilities include managing staff, ensuring excellent customer service, maintaining the facility, overseeing budgets, and implementing club policies. They play a key role in achieving financial goals and membership growth by developing marketing strategies and engaging with members. Additionally, they handle administrative tasks, resolve member concerns, and ensure compliance with health and safety regulations.

What are the key skills and qualifications needed to thrive as a club general manager?

To thrive as a Club General Manager, you need strong leadership, business management, and operational oversight skills, often backed by a degree in hospitality, business administration, or related field. Familiarity with membership management software, budgeting tools, and point-of-sale systems is typically required. Exceptional interpersonal, problem-solving, and customer service skills help build team cohesion and foster positive member experiences. These abilities are essential for driving club profitability, maintaining high service standards, and ensuring smooth daily operations.

How does a club general manager effectively balance administrative duties with member engagement responsibilities?

As a Club General Manager, balancing administrative tasks—such as budgeting, staff management, and facility oversight—with direct member engagement is essential for the club’s success. Managers typically allocate portions of their day to reviewing financials, coordinating with department heads, and ensuring compliance, while also making time to interact with members on the floor, address their concerns, and gather feedback. Successful GMs prioritize strong delegation, clear communication, and a visible presence to build rapport with both staff and members, creating a positive club culture and smooth operations.

What is the difference between Club General Manager vs Club Operations Manager?

AspectClub General ManagerClub Operations Manager
CredentialsExperience in club management, certifications like CMP or CSM often preferredSimilar credentials, often with a focus on operational or hospitality management certifications
Work EnvironmentOversees entire club including staff, facilities, and member servicesFocuses on daily operations, staff management, and service quality within the club
Employer & Industry UsageCommonly employed in private clubs, golf clubs, and country clubsUsed in similar settings, often as a role reporting to the Club General Manager

The Club General Manager typically has broader responsibilities, overseeing all aspects of the club, while the Club Operations Manager concentrates on daily operations and staff management. Both roles require relevant experience and certifications, but the General Manager holds a higher-level leadership position within the club's hierarchy.

What job categories do people searching Club General Manager jobs in Rio Rancho, NM look for?

The top searched job categories for Club General Manager jobs in Rio Rancho, NM are:

Club General Manager jobs near you
Infographic showing various Club General Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $61,955 per year, or $29.8 per hour.

PLAYERS CLUB SUPERVISOR

Santa Ana Star Casino Hotel

Bernalillo, NM • On-site

Full-time

Posted 11 days ago

Santa Ana Star Casino Hotel rating

7.4

Company rating: 7.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

53rd of 164 rated casinos

Job description

Job Summary:

The Players Club Supervisor oversees the Player’s Club Representatives to optimize guest service levels. The Supervisor performs functions related to Players Club, Promotions, and Events on and off property and Box Office duties; in a manner that will ensure all guests are acknowledged and receive friendly, high quality service.

Job Description

Expectations of Leadership:

  • Actively support, demonstrate, and promote the company’s core values.
  • Be approachable and engaging with fellow team members
  • Always treat individuals with dignity and respect regardless of job position.
  • Demonstrate maturity through exhibiting excellent listening skills.
  • Make educating, inspiring, and motivating your team central to your mission.

Responsibilities:

  • Performs all supervisory functions associated with Player’s Club representative positions.
  • Assists in developing and implementing promotional campaigns focusing on continued development and retention of overall casino guests.
  • Acknowledges and greets guests. Responds appropriately to informational requests and concerns of guests. Thorough one-on-one customer contact in order to encourage star club/general guest retention and utilization.
  • Processes and maintains Star Club Memberships.
  • Utilizes creativity to develop and implement relationships through telecommunications and special events.
  • Uses suggestive selling techniques to promote ticket sales, current promotions, other services and concessions available.
  • Promotes and administers current promotions, events and all other casino amenities through the use of various communication methods.
  • Operates efficiently and correctly all computers and computer systems equipment, including box office terminals.
  • Cashiering: collecting and processing revenue for box office.
  • Completes all required documentation including Title 31 following company policies and procedures necessary, box office sales, and special events.
  • Answer phones as necessary, at all times, in a professional, efficient, and timely manner.
  • Must possess a positive attitude and professional, friendly demeanor to ensure high quality service.
  • Attend all required staff meetings and training sessions.
  • Answers incoming telephone calls, routing calls to appropriate person/department.
  • Assists directly with routine inquires utilizing appropriate call volume indicators.
  • Tracks, analyzes, and communicates call volume and call information detail to provide increased customer service.
  • Provides direct supervision to Player’s Club Representatives including hiring, scheduling, training, disciplining, evaluating, and releasing staff as necessary.
  • Individual is expected to be aware of business activities and events as they relate to the department and the entire property and communicating events with staff and guests.
  • Orders and maintains supplies, and arranges for equipment maintenance.
  • Participation and support in special projects. Also provides project level support when needed.
  • Utilizes low call volume periods to advance the interests of the Marketing department and Casino.
  • Maintain a strong commitment to provide support for the casino’s initiatives, programs, goals and special projects.
  • Other duties as assigned including but not limited to assisting various areas of the Marketing Department.

Minimum Requirements:

  • Preference to qualified Santa Ana Tribal Member.
  • AA/BA Public Relations or similar field
  • Requires three to five years extensive customer service experience, casino experience preferred
  • Money handling experience required
  • Two-three years supervisory experience preferred
  • Proven supervisory, coaching and leadership skills required
  • Same computer and system skills as Players Club Rep required.
  • A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
  • All employees are required to proficiently use a smartphone for company applications, email, and text
  • Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Display strong verbal and written communication skills
  • Proven ability to handle conflict situations

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hear.
  • Must be able to lift up to 25 lbs.

Equipment Used:

  • Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.

What Santa Ana Star Casino Hotel employees say

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