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Club Assistant Jobs in Ohio (NOW HIRING)

Planet Fitness

Customer Service Rep - First Shift

Columbus, OH · On-site

$15 - $20.25/hr

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed * Assist in maintaining the neatness and cleanliness of the club * Assist ...

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Club Assistant information

See Ohio salary details

$10

$19

$31

How much do club assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for club assistant in Ohio is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $26.30 per hour, depending on experience, location, and employer.

What is a club assistant?

Club assistants are support staff who help with the day-to-day operations of a club or recreational facility. Their responsibilities often include greeting members, answering questions, managing bookings, maintaining cleanliness, and assisting with event setup. They serve as a primary point of contact for members and guests, ensuring a welcoming and organized environment. Club assistants may also handle administrative tasks and provide support to club managers or coordinators.

What are the key skills and qualifications needed to thrive as a club assistant, and why are they important?

To thrive as a Club Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and basic office equipment is often required. Excellent communication, reliability, and a customer-focused attitude are important soft skills for supporting club operations and engaging with members. These skills ensure efficient day-to-day functioning, positive member experiences, and smooth coordination within the club environment.

What are some common challenges club assistants face in their daily work, and how can they be addressed?

Club Assistants often juggle multiple responsibilities, such as coordinating events, managing member inquiries, and supporting administrative tasks. A common challenge is balancing these tasks during busy periods or special events when member needs peak. Effective time management, clear communication with club staff, and proactively prioritizing tasks can help address these challenges. Additionally, building strong relationships with both members and team members fosters a supportive environment and ensures smoother operations.

What is the difference between Club Assistant vs Golf Course Staff?

AspectClub AssistantGolf Course Staff
Required CredentialsHigh school diploma, basic customer service skillsHigh school diploma, equipment operation knowledge
Work EnvironmentIndoor and outdoor club facilities, customer service settingOutdoor golf course, maintenance and operational tasks
Employer & IndustryPrivate or country clubs, golf clubsGolf courses, recreational facilities

Club Assistants typically focus on customer service, member support, and administrative tasks within a club environment, while Golf Course Staff often handle maintenance, equipment, and course operations. Both roles are essential in golf industry settings but differ mainly in responsibilities and daily tasks.

What are the most commonly searched types of Club jobs in Ohio?

The most popular types of Club jobs in Ohio are:

What are popular job titles related to Club Assistant jobs in Ohio?

For Club Assistant jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Club Assistant jobs in Ohio look for?

The top searched job categories for Club Assistant jobs in Ohio are:

What cities in Ohio are hiring for Club Assistant jobs?

Cities in Ohio with the most Club Assistant job openings:

Club Assistant jobs near you
Infographic showing various Club Assistant job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Customer Service Representative Second Shift

Planet Fitness - Duo Fit, LLC

Westerville, OH • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 601 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Benefits:
  • games
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks

Job Summary
This job is full time and will require you work one weekend day. Shift is 2pm to 10pm. 
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests by providing exceptional customer service
  • Handle all front desk related activities not limited to: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check ID and Member barcodes into the system
    • New member sign-up
    • Take prospective members on a tour of the club
  • Facilitate needed updates to member’s accounts
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed 
  • Assist in maintaining the neatness and cleanliness of the club
  • Assist in monitoring for safety of persons and cleanliness in the club
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies/paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.
Qualifications/Requirements 
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude at all times 
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language
  • High School diploma/GED equivalent preferred
  • Must be 18 years of age or older
Physical Demands 
  • Continual standing and walking during shift
  • Continual talking in person with members and answering incoming membership calls 
  • Must be able to occasionally lift up to 50 lbs
  • Will dilute and clean with chemicals during shift
  • Clean and sanitize equipment and often used surfaces in the club
  • Monitor club and assist members throughout entirety of shift 

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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