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Cloud Support Jobs in Renton, WA (NOW HIRING)

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA · On-site

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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How much do cloud support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for cloud support in Renton, WA is $70.74, according to ZipRecruiter salary data. Most workers in this role earn between $60.29 and $80.58 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are popular job titles related to Cloud Support jobs in Renton, WA? For Cloud Support jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Cloud Support jobs in Renton, WA look for? The top searched job categories for Cloud Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Cloud Support jobs? Cities near Renton, WA with the most Cloud Support job openings:
Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $147,130 per year, or $70.7 per hour.

Cloud Support Technician

Piper Companies

Bellevue, WA • On-site

$125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Cloud Support Technician
Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs). This role ensures 24x7x365 service delivery across various responsibilities.
Work Schedule:
Fixed schedules available: Mon-Fri, Sun-Thu, Tues-Sat, or Wed-Sun with start times at 6AM (Days), 2PM (Mids), or 10PM (Nights), with one mandatory weekend shift per month.
Responsibilities:
• Monitor deployment flow and promptly escalate issues to deploying teams.
• Collaborate with feature teams to resolve volume drivers.
• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with internal and external teams.
• Support outage recovery efforts within defined SLAs.
• Log all actions in designated systems for audits and root cause analysis.
• Drive recovery efforts with feature teams.
• Troubleshoot and resolve customer or service outages.
• Update operational procedures and training documentation as necessary.
• Manage secure work area operations, including hardware deployments and physical escort duties.
• Assist with equipment troubleshooting and user account requests.
Required Skills:
• Active TS/SCI with Fullscope Polygraph clearance.
• Bachelor's Degree in IT or equivalent practical experience.
• 1+ year of experience in Information Technology
Compensation:
• Up to $125,000 depending on experience
• Medical, Dental, Vision, 401k, paid time off, and holidays

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