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Cloud Support Jobs in Renton, WA (NOW HIRING)

SOHO Square Solutions

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

Cloud Support Engineer Location : Seattle, WA (3 days/week onsite- Hybrid) Type: Contract Job Overview Basic Purpose: The Cloud Support Engineer is responsible for administration of key SaaS ...

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations Engineer to support and maintain AWS infrastructure and cloud platforms supporting 100+ production ...

Zensark Inc

Cloud Support Engineer

Seattle, WA · On-site

Cloud Support Engineer Only locals to WA Location: Seattle, WA Hybrid: 3x (Two Weeks On Call Round Robin) Duration: 12 months (Potential to convert) Interview Process: (In person) * 1st: (1hr ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Sonsoft Inc

Cloud Support Engineer

Bothell, WA

$62.25 - $83.25/hr

Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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Cloud Support information

See Renton, WA salary details

$26

$71

$98

How much do cloud support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for cloud support in Renton, WA is $71.02, according to ZipRecruiter salary data. Most workers in this role earn between $60.53 and $80.91 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are popular job titles related to Cloud Support jobs in Renton, WA?

For Cloud Support jobs in Renton, WA, the most frequently searched job titles are:

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What cities near Renton, WA are hiring for Cloud Support jobs?

Cities near Renton, WA with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $147,730 per year, or $71 per hour.

Cloud Support Engineer

Seattle, WA • On-site

SOHO Square Solutions
Business Management Consulting • 201 - 500 employees
Learn more about SOHO Square Solutionsexternal

$63.50 - $84.75/hr

Other

Posted 6 days ago

Job description

Job Description:

Job Title:             Cloud Support Engineer

Location :            Seattle, WA (3 days/week onsite- Hybrid)

Type:                    Contract

Job Overview

Basic Purpose:

The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric’s AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.

This role provides frontline operational support for Parametric’s cloud environment, including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.

Primary Responsibilities:

  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric’s Cloud infrastructure supporting 100+ production AWS applications
  • Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric’s data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations

Job Requirements:

  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years’ hands-on AWS Support experience
  • 6+ years hands-on experience in Information Technology roles
  • Strong knowledge of Terraform, Python, and source control (Github)
  • Knowledge of Identity and Access Management technologies and best practices
  • Experience with Agile methodologies and tooling (Jira)
  • Familiarity with cross-cloud monitoring solutions (DataDog preferred)
  • Cloud Incident Management experience and ability to participate in on-call rotation
  • Experience with backup and recovery tooling (AWS Backup preferred)
  • Experience working in Linux/UNIX
  • Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team

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