ZipRecruiter

Log In

1

Cloud Support Jobs in Kent, WA (NOW HIRING)

Piper Companies

Cloud Support Technician

Bellevue, WA · On-site

$125K/yr

Cloud Support Technician Join our team at Zachary Piper Solutions in Redmond, WA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure ...

TEKsystems

Cloud Support Engineer

Seattle, WA · Hybrid

$60 - $70/hr

Cloud Support Engineer Location: Seattle, WA (Hybrid, 3 Days Onsite) Seeking a Cloud Operations Engineer to support and maintain AWS infrastructure and cloud platforms supporting 100+ production ...

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

next page

Showing results 1-20

All JobsCloud Support JobsCloud Support Jobs in Kent, WA

Cloud Support information

See Kent, WA salary details

$26

$70

$98

How much do cloud support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for cloud support in Kent, WA is $70.99, according to ZipRecruiter salary data. Most workers in this role earn between $60.53 and $80.87 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Kent, WA?

The most popular types of Cloud Support jobs in Kent, WA are:

What are popular job titles related to Cloud Support jobs in Kent, WA?

For Cloud Support jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Cloud Support jobs in Kent, WA look for?

The top searched job categories for Cloud Support jobs in Kent, WA are:

What cities near Kent, WA are hiring for Cloud Support jobs?

Cities near Kent, WA with the most Cloud Support job openings:

Cloud Support jobs near you
Infographic showing various Cloud Support job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $147,661 per year, or $71 per hour.

Cloud Support Engineer

Software Guidance & Assistance

Seattle, WA • On-site

$63.50 - $84.75/hr

Other

Posted 12 days ago

Key responsibilities

  • Provide Tier 1/Tier 2 support, incident management, and request fulfillment for cloud infrastructure supporting over 100 AWS applications

  • Administer SaaS platforms such as Snowflake, MongoDB Atlas, and Confluent Cloud, including onboarding, access management, monitoring, and security support

  • Support day-to-day production operations, monitor support queues, respond to incidents and service requests, and perform cloud backup and recovery operations

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Cloud Support Engineer for a CONTRACT assignment with one of our premier Financial Services clients in Seattle, WA.
The Cloud Support Engineer is responsible for administration of key SaaS platforms and frontline operational support of Parametric's AWS hosted cloud environment, including Monitoring, Identity and Secrets Management, Backups, Recovery, and Incident Response.
This role provides frontline operational support for Parametric's cloud environment (a Morgan Stanley acquisition), including over 100 production AWS applications and critical SaaS platforms. The engineer partners with Cloud Platform Engineering, Development, Security, and Site Reliability Engineering teams to deliver secure, scalable, and highly available cloud solutions while supporting ongoing business growth and the migration of legacy data center workloads to AWS.
Responsibilities :
  • Provide Tier 1/Tier 2 cloud infrastructure support, incident management, and request fulfillment for Parametric's Cloud infrastructure supporting 100+ production AWS applications
  • Administer Parametric SaaS platforms (Snowflake, MongoDB Atlas, Confluent Cloud), including platform onboarding, access management, monitoring, security guardrails, and support for audit and risk remediation
  • Support day-to-day production operations across AWS and SaaS platforms, ensuring availability, stability, and adherence to operational standards
  • Monitor support queues and respond to Cloud incidents, service requests, and operational escalations
  • Support Identity and Access Management across AWS and SaaS platforms
  • Implement centralized observability and monitoring for supported platforms
  • Perform Cloud backup and recovery operations for production applications
  • Assist with implementation and enforcement of Cloud Security policies and guardrails
  • Create and maintain Terraform Infrastructure-as-Code (IaC) for platform configuration
  • Support audit and regulatory activities, including evidence collection, control validation, and remediation tracking
  • Support Parametric's data center migration to AWS, including operational onboarding of migrated applications and post-migration stabilization
  • Create and maintain documentation related to cloud operations, support processes, and platform configurations
  • Mentor junior team members on secure Cloud Operations practices and IaC
  • Stay current with industry trends and drive continuous improvement in cloud operations
Required Skills :
  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years' hands-on AWS Support experience
  • 6+ years hands-on experience in Information Technology roles
  • Strong knowledge of Terraform, Python, and source control (Github)
  • Knowledge of Identity and Access Management technologies and best practices
  • Experience with Agile methodologies and tooling (Jira)
  • Familiarity with cross-cloud monitoring solutions (DataDog preferred)
  • Cloud Incident Management experience and ability to participate in on-call rotation
  • Experience with backup and recovery tooling (AWS Backup preferred)
  • Experience working in Linux/UNIX
  • Strong written and verbal communication, documentation, and organizational skills, with the ability to operate effectively both independently and within a team
By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.
#LI-AS1
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

Apply