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Cloud Support Jobs in Wisconsin (NOW HIRING)

Senior Support Engineer

Kenosha, WI · On-site

$90 - $130/hr

Virtualization & Cloud * Support VMware vCenter and ESXi vSphere environment. * Provision, configure, maintain, and retire virtual machines. * Administer cloud infrastructure including: * Microsoft ...

Jr. Cloud Engineer

Madison, WI · Hybrid

$56.25 - $75/hr

Support ongoing cloud migration, modernization, and optimization initiatives. * Learn and apply Infrastructure as Code (IaC) principles using tools such as Terraform. * Assist in managing cloud ...

Jr. Cloud Engineer

Madison, WI · On-site

$56.25 - $75/hr

Support ongoing cloud migration, modernization, and optimization initiatives. * Learn and apply Infrastructure as Code (IaC) principles using tools such as Terraform. * Assist in managing cloud ...

WI · On-site

$100 - $180/hr

Level of Experience Requirements: 15-20 years of experience designing, executing, and supporting IT cloud solutions. * Must be a US Citizen. * Must have or be able to attain a SECRET security ...

Senior Cloud Platform Engineer

Madison, WI · On-site

$56.25 - $75/hr

Engineers and supports shared platform services, including connectivity, identity, observability ... Drives cloud governance, resource management, and optimization practices that improve utilization ...

Cloud/Platform Engineer

Milwaukee, WI · On-site

$55 - $73.50/hr

The Contract Cloud/Platform Engineer will focus on automation to help drive the design and ... Provide guidance and support to team members on Azure best practices and automation techniques

Senior Cloud Platform Engineer

Madison, WI

$56.25 - $75/hr

Engineers and supports shared platform services, including connectivity, identity, observability ... Drives cloud governance, resource management, and optimization practices that improve utilization ...

Cloud Engineer

Milwaukee, WI · On-site

$79K - $118K/yr

Support DNS and DHCP servers, print servers, and printer lifecycles * Patch and upgrade servers as needed Cloud and Infrastructure Support * Support Office 365 and Azure cloud environments * Support ...

Cloud Engineer, Senior

Madison, WI · On-site

$69.40 - $158/hr

Manage, administer, support and enhance cloud environments, ensuring continuous improvement and rapid problem resolution. Apply specific functional knowledge, including working and general industry ...

Cloud Platforms Engineer

Oshkosh, WI

$54.50 - $73/hr

Will be primary support of all Microsoft Azure platform services and other third-party cloud application integrations * Identify and work with BG to enhance tools, script automation, or other ...

Cloud Platforms Engineer

Oshkosh, WI · On-site

$54.50 - $73/hr

Will be primary support of all Microsoft Azure platform services and other third-party cloud application integrations * Identify and work with BG to enhance tools, script automation, or other ...

WI · On-site

$150 - $210/hr

Provides cloud support and enhances cloud capabilities according to Site Reliability Engineering principles -- observability, automation, and resiliency.* Develops and enhances internal chaos ...

Develop and support strategies for OneDrive, Microsoft 365 Copilot, and AI-enabled solutions while maintaining strong security and data protection standards. * Establish and document Microsoft cloud ...

WI · On-site

$120 - $140/hr

The Sr. Cloud Solutions Engineer designs, implements, and supports scalable, secure cloud solutions aligned to established enterprise standards and architectural direction. This role blends ...

WI · On-site

$120 - $150/hr

Cloud & IT Architecture: With the support of the relevant experts and teams, design and implement scalable, secure, and cost-effective cloud architectures and IT operating model solutions, leveraging ...

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Cloud Support information

See Wisconsin salary details

$23

$63

$88

How much do cloud support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for cloud support in Wisconsin is $63.47, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $72.31 per hour, depending on experience, location, and employer.

What is a cloud support?

A Cloud Support job involves assisting customers with technical issues related to cloud services, such as computing, storage, and networking. Professionals in this role troubleshoot problems, provide guidance on best practices, and ensure system performance and reliability. They often work with cloud platforms like AWS, Azure, or Google Cloud to diagnose and resolve customer inquiries. Strong problem-solving skills, knowledge of cloud computing, and excellent communication are essential for success in this role.

What does a cloud support do?

A typical day in Cloud Support involves troubleshooting customer issues with cloud services, responding to service tickets, and collaborating with other IT professionals to resolve complex technical challenges. You may participate in regular team meetings, document solutions for knowledge bases, and work directly with customers via email, chat, or phone. The pace is often dynamic, requiring quick thinking and adaptability as new support requests arise. You’ll also have the opportunity to expand your skills by staying updated on the latest cloud technologies and industry best practices.

What are the key skills and qualifications needed to thrive in cloud support, and why are they important?

To thrive as a Cloud Support professional, strong problem-solving abilities, familiarity with cloud platforms (such as AWS, Azure, or Google Cloud), and a background in IT or computer science are generally required. Hands-on experience with cloud management tools, networking protocols, operating systems, and certifications like AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator are highly valued. Excellent communication skills, patience, and the ability to simplify technical information are key soft skills that help in resolving customer issues effectively. These qualifications are important because they enable you to provide timely and expert support to users navigating complex cloud environments, ensuring customer satisfaction and system reliability.

What are the most commonly searched types of Cloud Support jobs in Wisconsin?

The most popular types of Cloud Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Cloud Support jobs?

Cities in Wisconsin with the most Cloud Support job openings:

Infographic showing various Cloud Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $132,026 per year, or $63.5 per hour.

Full-time

Posted 13 days ago


Job description

Senior Support Engineer
Employment Type: Full-Time
Location: On-site with occasional travel
Department: Information Technology (Food Manufacturing)
Reports To: IT Director and Senior Systems Analyst
Position Summary
The Senior Systems Engineer provides advanced technical support and infrastructure administration across the organization's IT environment. This position serves as a senior escalation resource for complex issues involving servers, Microsoft cloud services, virtualization, networking, identity, security, and enterprise applications.
The role combines hands-on troubleshooting, systems administration, project support, technical documentation, automation, and mentoring. The successful candidate will help maintain the availability, security, performance, and reliability of the organization's technology environment.
Key Responsibilities
Advanced Technical Support
  • Serve as a senior escalation point for complex infrastructure and application issues.
  • Diagnose and resolve advanced hardware, software, operating systems, and network problems.
  • Perform root cause analysis and document findings. Includes recommendations for remediation and preventive actions.
  • Provide technical guidance and mentoring to other IT support personnel.
  • Coordinate with vendors and service providers when additional support is required.
  • Develop and maintain troubleshooting procedures and knowledge base articles.

Systems Administration
  • Administer and support:
    • Windows Server Environment (2016/2019/2022+)
    • Active Directory, Group Policy, DNS/DHCP, File services, print services, and Remote Desktop Services.
    • Administer Microsoft 365, Exchange Online, Azure, and Microsoft Entra ID.
  • Monitor system performance, availability, capacity, and operational health.
  • Manage server patching, maintenance activities, and lifecycle activities.
  • Support system backups, recovery procedures, and processes.
  • Participate in systems recovery testing and continuity planning.

Virtualization & Cloud
  • Support VMware vCenter and ESXi vSphere environment.
  • Provision, configure, maintain, and retire virtual machines.
  • Administer cloud infrastructure including:
    • Microsoft Azure, Microsoft 365, Entra ID, and Intune
  • Assist with cloud migration, modernization, and infrastructure improvement initiatives.

Network Infrastructure
  • Troubleshoot LAN, WAN, wireless, VPN, DNS, and other connectivity issues.
  • Support switches, firewalls, VPNs, wireless infrastructure, VLANs, routing, and network security technologies.
  • Assist with storage systems and storage-area network technologies.
  • Work with internet service providers, telecommunications providers, and technology vendors to resolve service issues.

Security & Compliance
  • Support cybersecurity controls, standards, and operational security practices.
  • Administer MFA, authentication systems, certificates, and identity management.
  • Assist with security-incident response and remediation activities.
  • Review and remediate vulnerability findings.
  • Support audit requests, compliance reviews, and evidence collection.
  • Identify and recommend improvements that reduce operational and security risk.

Automation & Documentation
  • Develop automation solutions using PowerShell and other scripting tools to improve efficiency and reliability.
  • Create and maintain technical documentation, SOPs, network diagrams, and system configurations.
  • Recommend process improvements and technology enhancements.
  • Participate in infrastructure projects, system upgrades, migrations, and technology deployments.
  • Assist with project planning, testing, implementation, and post-deployment support.

Required Qualifications
Education and Experience
  • Bachelor's degree in information technology, Computer Science, or related field preferred.
  • Equivalent education, training, and professional experience will be considered.
  • 5+ years of experience in IT infrastructure engineering, systems administration, and advanced technical support.
  • Experience supporting mission-critical or enterprise production systems.
  • Experience with incident management, escalation, troubleshooting, and root-cause analysis.

Technical Skills
Strong working knowledge of:
  • Candidates do not need to be experts in every technology.
  • Windows Server Administration
  • Active Directory and Group Policy
  • Microsoft 365 Administration and Exchange Online
  • VMware vCenter, vSphere, ESXi
  • Microsoft Azure / Entra ID
  • TCP/IP, DNS, DHCP, VLANs, routing, and VPN technologies
  • Fortinet Firewalls and network-security technologies
  • Storage systems and SAN technologies
  • PowerShell scripting
  • Endpoint management solutions, including Intune.
  • Security operations and vulnerability management
  • Backup, recovery, and disaster recovery technologies.

Relevant Certifications may include:
One or more of the following:
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Identity and Access Administrator
  • VMware VCP
  • CompTIA Security+
  • Cisco CCNA
  • Fortinet NSE 4
  • ITIL Foundation

Core Competencies
  • Advanced troubleshooting and analytical ability
  • Strong customer service and communication skills for both technical and nontechnical audiences.
  • Ability to work independently and manage competing priorities.
  • Project coordination and implementation experience
  • Technical documentation and process development skills
  • Willingness to mentor and support other IT team members

Work Requirements
  • Ability to lift equipment up to 50 pounds.
  • Ability to work in server rooms, data centers, and network closets.
  • Occasional evening or weekend work may be required for maintenance, upgrades, or incident response.
  • Occasional travel to the other 3 locations.
  • Participation in an on-call rotation is required. On call is for a week and is once every five weeks.

Measures of Success
Performance in this role may be measured on:
  • Timely resolution of complex incidents
  • System availability, reliability, and performance
  • Successful delivery of projects
  • Reduction in recurring incidents
  • Technical documentation quality and completeness
  • Patch, vulnerability, and security-remediation performance
  • Backup and recovery readiness
  • Automation and process-improvement contributions.
  • Knowledge sharing and mentoring of other team members.

Equal Opportunity Employer