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Clinical Support Assistant Jobs in Michigan (NOW HIRING)

Wayne Health

Clinical Pharmacy Intern

Detroit, MI · On-site

$16.50 - $20.50/hr

Clinical & Patient Care Support * Assist pharmacists with patient outreach, follow-up activities, medication access coordination, and continuity of care support activities. * Support patient ...

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Clinical Support Assistant information

See Michigan salary details

$10

$18

$27

How much do clinical support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for clinical support assistant in Michigan is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.10 per hour, depending on experience, location, and employer.

What is a clinical support assistant?

Clinical Support Assistants are healthcare professionals who provide essential administrative and basic clinical support within medical settings such as hospitals, clinics, and doctor's offices. Their duties often include helping with patient admissions, preparing examination rooms, taking vital signs, and assisting physicians or nurses during patient care. They play a crucial role in ensuring smooth operations and effective communication between patients and medical staff. Clinical Support Assistants help improve the efficiency and quality of patient care by handling both administrative and hands-on tasks. Their work supports the overall healthcare team and contributes to a positive patient experience.

What are the key skills and qualifications needed to thrive as a clinical support assistant?

To thrive as a Clinical Support Assistant, you need a basic understanding of medical terminology, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and basic office equipment is usually required. Excellent interpersonal skills, attention to detail, and the ability to multitask help you stand out in this role. These skills ensure efficient clinical operations, accurate patient documentation, and effective support for healthcare teams.

What are some common challenges faced by clinical support assistants in a busy healthcare environment?

Clinical Support Assistants often encounter challenges such as managing multiple tasks simultaneously, adapting quickly to changing patient needs, and maintaining clear communication with both clinical staff and patients. The fast-paced nature of healthcare settings means that priorities can shift rapidly, requiring strong organizational skills and attention to detail. Additionally, CSAs may need to navigate sensitive situations with empathy and professionalism, ensuring a supportive experience for patients while efficiently assisting nursing and medical teams.

What is the difference between Clinical Support Assistant vs Medical Assistant?

AspectClinical Support AssistantMedical Assistant
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctors' offices, clinics, outpatient settings
Job DutiesAssisting with patient care, clerical tasks, equipment prepPatient intake, vital signs, assisting with procedures, administrative tasks
Industry UsageHealthcare facilities, hospitalsPrivate practices, clinics, healthcare providers

Both roles support healthcare teams but differ mainly in scope and certification. Clinical Support Assistants focus on patient support and clerical tasks, often with less formal certification, while Medical Assistants typically have certification and perform clinical and administrative duties in outpatient settings.

What are the most commonly searched types of Clinical Support jobs in Michigan?

The most popular types of Clinical Support jobs in Michigan are:

What cities in Michigan are hiring for Clinical Support Assistant jobs?

Cities in Michigan with the most Clinical Support Assistant job openings:

Infographic showing various Clinical Support Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 22% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,376 per year, or $18.4 per hour.

Medical Support Assistant

Saginaw, MI • On-site

Veterans Health Administration
Health Care and Social Assistance • 10K+ employees
Learn more about Veterans Health Administrationexternal

$40K - $66K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,008 frontline employees who took The Breakroom Quiz

Job description


QualificationsBasic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
  • Experience
  • No experience required
  • Education
  • High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
  • Licensure/Certification/Registration
  • None English Language Proficiency
  • Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
  • May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
  • Grade Determinations: GS-05: Full Performance (a) Experience: One year of creditable experience equivalent to the next lower grade
  • OR (b) Education
  • Two years of education above high school
  • In addition to the experience [or education] above, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSAs): (a) Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
  • (b) Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • (c) Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports
  • (d) Ability to schedule medical appointments in a clinical setting
  • (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
  • (f) Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
  • Assignment
  • This is the full performance level for MSAs
  • At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting
  • Advises clinical staff on current administrative processes
  • The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate 8 staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
  • Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults
  • entering no-show information
  • monitoring appointment requests from multiple electronic sources
  • participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility
  • verifying and updating demographics and insurance information when patients check-in for appointments
  • Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Preferred Experience: None Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
  • Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position
  • May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing.

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

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