Clinical Success Manager Jobs in Kansas (NOW HIRING)

At Netsmart, we're driven to help clinicians deliver exceptional care through smarter technology. We're seeking a Clinical Consulting Manager with a licensed clinical background and experience in state hospital systems-with strong preference for individuals who have worked within the California Department of State Hospitals (DSH). This role blends clinical expertise with healthcare technology leadership to support effective EHR adoption, workflow optimization, and successful transformation within complex, high acuity treatment environments.
In this role, you will partner with statewide psychiatric hospitals, forensic treatment programs, competency restoration units, and other secure inpatient environments to ensure that Netsmart solutions align with regulatory requirements, clinical best practices, and operational realities. You'll work across the full client lifecycle, from pre sales and solution design to go live and ongoing optimization.
If you're passionate about transforming care in state hospital systems through the integration of clinical insight and innovative technology, Netsmart offers the opportunity to make a meaningful impact.
Responsibilities

• Serve as Netsmart's clinical authority on state hospital operations, including inpatient psychiatry, forensic programming, competency restoration, and long-term treatment models
• Provide subject matter expertise on state-specific regulations, accreditation standards, documentation protocols, and operational workflows in secure clinical settings
• Maintain up-to-date knowledge of regulatory, accreditation, legal, and funding structures affecting state hospitals
• Learn Netsmart solutions and serve as a translator between our clients' current and future-state work practices, utilizing Netsmart solutions
• Provide clinical guidance and support for the lifecycle of the client relationship, including the pre-sales process, clinically informed implementation, go-live, and maintenance, driving clinical success for Netsmart and our client partners

• Provide workflow and regulatory guidance during solution development and implementation.
• Translate state hospital requirements into structured EHR workflows, documentation templates, assessment tools, and clinical decision-support elements.

• Support successful EHR adoption through change-management guidance and clinical leadership.

• Track emerging regulations, treatment models, and national trends in state hospital and forensic mental health care.

Qualifications
Required

• Minimum bachelor's degree in nursing, psychology, social work, counseling, behavioral health, or related clinical field with active clinical or professional licensure.
• 5+ years of experience working in a state hospital, forensic mental health program, secure inpatient psychiatric facility, or related high-acuity environment.
• Strong familiarity with state hospital workflows, treatment models, interdisciplinary team processes, and clinical documentation standards.
• Recent experience working with EHR systems, clinical informatics, or healthcare IT.
• Knowledge of state and federal regulations governing state hospitals
• Strong public speaking, training, and facilitation skills.

Preferred

• Experience working within the California Department of State Hospitals (DSH).
• Experience with Netsmart solutions or experience at another EHR vendor.
• Experience implementing or optimizing EHR workflows in a state hospital or forensic settings.
• Knowledge of statewide reporting needs, quality programs, and compliance frameworks.

Expectations
Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects, and any required travel
This position will focus on clients from the Midwest to West Coast, including Hawaii
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Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
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