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Clinical Resolution Laboratory Jobs in Rochester, NY

System One

Clinical Research Nurse

Rochester, NY · On-site

$40 - $50/hr

... resolution, as required. * Provide the highest level of care and excellent customer service for ... Collaborate with lab staff to plan for and manage laboratory samples throughout the length of the ...

System One

Clinical Research Nurse

Rochester, NY · On-site

$40 - $50/hr

... resolution, as required. * Provide the highest level of care and excellent customer service for ... Collaborate with lab staff to plan for and manage laboratory samples throughout the length of the ...

System One

Clinical Research Nurse

Rochester, NY · On-site

$40 - $50/hr

... resolution, as required. * Provide the highest level of care and excellent customer service for ... Collaborate with lab staff to plan for and manage laboratory samples throughout the length of the ...

System One

Clinical Research Nurse

Rochester, NY · On-site

$40 - $50/hr

... resolution, as required. * Provide the highest level of care and excellent customer service for ... Collaborate with lab staff to plan for and manage laboratory samples throughout the length of the ...

University of Rochester

Histotechnologist

Rochester, NY · On-site

$33.84 - $43.99/hr

Identifies issues and troubleshoots for resolution. * Performs maintenance on laboratory equipment ... Clinical Laboratory Technologist, NYSED Clinical Laboratory Technologist license required upon hire ...

University of Rochester

Histotechnologist

Rochester, NY · On-site

$33.84 - $43.99/hr

Identifies issues and troubleshoots for resolution. * Performs maintenance on laboratory equipment ... Clinical Laboratory Technologist, NYSED Clinical Laboratory Technologist license required upon hire ...

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Clinical Resolution Laboratory information

See Rochester, NY salary details

$15

$35

$69

How much do clinical resolution laboratory jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for clinical resolution laboratory in Rochester, NY is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $45.53 per hour, depending on experience, location, and employer.

What is the difference between Clinical Resolution Laboratory vs Medical Laboratory Technician?

AspectClinical Resolution LaboratoryMedical Laboratory Technician
CertificationsTypically requires certification such as ASCP or equivalentRequires certification like ASCP, AMT, or NCA
Work EnvironmentLaboratory settings within healthcare facilities, hospitals, or clinicsHospital, diagnostic labs, or healthcare facilities
Job FocusResolving complex lab test discrepancies and ensuring test accuracyPerforming routine lab tests and specimen analysis
Employer & Industry UsageUsed in clinical labs focusing on test resolution and quality controlCommonly employed in diagnostic labs performing standard testing

The Clinical Resolution Laboratory and Medical Laboratory Technician roles both operate within healthcare labs, but the Clinical Resolution Laboratory focuses more on resolving test discrepancies and ensuring test accuracy, often requiring advanced certifications. In contrast, Medical Laboratory Technicians perform routine testing and specimen analysis. Both roles are essential in clinical diagnostics, with overlapping certifications and work environments.

What are the key skills and qualifications needed to thrive as a Clinical Laboratory Scientist, and why are they important?

To thrive as a Clinical Laboratory Scientist, you need a solid background in biology, chemistry, and laboratory procedures, typically supported by a bachelor's degree in a life science and professional certification (such as ASCP). Familiarity with laboratory information systems (LIS), automated analyzers, and quality control protocols is crucial. Attention to detail, problem-solving abilities, and strong organizational skills are important soft skills for this role. These competencies ensure accurate test results, regulatory compliance, and efficient workflow, all of which are vital for patient diagnosis and treatment.

What is a Clinical Resolution Laboratory?

A Clinical Resolution Laboratory is a specialized facility where medical professionals analyze biological samples, such as blood or tissue, to help diagnose, monitor, and treat diseases. These laboratories use advanced technology and standardized procedures to ensure accurate results, which are critical for guiding patient care decisions. Staff may include laboratory technologists, pathologists, and other healthcare professionals who work together to deliver timely and reliable test outcomes.

What are some common challenges faced by professionals working in a Clinical Resolution Laboratory, and how can they be addressed?

Professionals in a Clinical Resolution Laboratory often face challenges such as managing high sample volumes, maintaining strict adherence to quality and regulatory standards, and ensuring timely communication of results to healthcare providers. Effective organization, attention to detail, and robust teamwork are crucial for overcoming these challenges. Many laboratories utilize standardized protocols and regular training sessions to help staff stay updated on best practices and regulatory changes, which supports both efficiency and accuracy in daily operations.
What are popular job titles related to Clinical Resolution Laboratory jobs in Rochester, NY? For Clinical Resolution Laboratory jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Clinical Resolution Laboratory jobs in Rochester, NY look for? The top searched job categories for Clinical Resolution Laboratory jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Clinical Resolution Laboratory jobs? Cities near Rochester, NY with the most Clinical Resolution Laboratory job openings:
Clinical Resolution Laboratory jobs near you
Laboratory Client Services Specialist (Full-Time, Days)

Laboratory Client Services Specialist (Full-Time, Days)

Rochester Regional Health

Rochester, NY • On-site

$19 - $25.50/hr

Other

Posted 26 days ago

Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

256th of 877 rated healthcare providers

Job description

Job Title: Laboratory Client Services Specialist
Department: Client Services
Location: Hybrid - Remote & at Riedman Campus | 100 Kings Highway S. Rochester, NY 14617
Hours Per Week: 40
Schedule: Monday - Friday, 8-hour shifts, 7:00a - 3:30p, weekend rotation
SUMMARY
The Laboratory Client Services Specialist provides support to and assists the client services technologists with the responsibility of receiving client services requests and complaints and then channeling these requests/complaints to the proper area of the Clinical Laboratory. This person will quickly and accurately identify and assess customer issues and resolve issues in real time, i.e. answer result inquires and requests for supplies. Independent judgment necessary.
RESPONSIBILITIES:
  • Handles communication with clients and customers paying special attention to customer service standards taught by establishing rapport relating to the customer in a polite, positive and courteous manner.
  • Responsible for follow-up work needed for resolving and closing issues.
  • Answers telephone inquiries for results, accesses LIS, and provides the results in a timely and accurate professional manner.
  • Accepts telephone requests for specimen containers, forms, supplies, etc.; routes requests to proper party for filling.
  • Assists in coordinating stat request pickups by stat couriers as needed.
  • May assist with problem requisition resolution as directed by the Supervisor. Calls offices for clarification of tests or notification of misdraws, recalling the patient when appropriate and assuring the proper paperwork will be awaiting the patient upon their return to the PSCs.
  • Initiates "call reports" for the appropriate departments for education and to prevent repeat errors. Submits appropriate errors to Dr. Quality program by instigating an event report for further follow up.
    Clerical Duties
  • Assists with filing of requisitions, separating reports and scanning documents into imaging system Calling or faxing and documenting call activities for all protimes, and positive throat, wound, and STD cultures and other results as requested.
  • Maintains proficiency in all technical applications (system knowledge).
  • Additional Duties and Responsibilities as requested by Supervisor or Sr. Manager.
  • Complies with current department and hospital policies and procedures.
PREFERRED QUALIFICATIONS:
  • AAS in a related Science with one-year relevant lab experience preferred OR a HS degree with 4-6 years previous clinical lab experience with increasing relevant customer service experience preferred
  • Excellent data entry and computer skills necessary
  • Knowledge of LIS and equivalent relevant lab experience considered

EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$19.00 - $25.50
CITY:
Rochester
POSTAL CODE:
14617
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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