ZipRecruiter

Log In

1

Clinical Operation Manager Jobs in Silver Spring, MD

Guidehouse

Clinical Operations Manager

Rockville, MD

$65K - $108K/yr

We are looking for a Clinical Operations Manager to support the National Institute of Allergy and Infectious Diseases (NIAID) by providing operational, administrative, and clinical study support for ...

New

Axle

Clinical Operations Manager

Rockville, MD · On-site

Axle is seeking a Clinical Operations Manager to join our vibrant team at the National Institutes of Health (NIH) supporting the National Institute of Allergy and Infectious Diseases (NIAID) located ...

New

Axle

Clinical Operations Manager

Rockville, MD

Axle is seeking a Clinical Operations Manager to join our vibrant team at the National Institutes of Health (NIH) supporting the National Institute of Allergy and Infectious Diseases (NIAID) located ...

New

Axle

Clinical Operations Manager

Rockville, MD · On-site

Axle is seeking a Clinical Operations Manager to join our vibrant team at the National Institutes of Health (NIH) supporting the National Institute of Allergy and Infectious Diseases (NIAID) located ...

New

MedVanta

Clinical Manager

Falls Church, VA · On-site

Clinical Operations Management * Oversee day-to-day clinic operations, including patient flow, provider support, and clinical scheduling. * Supervise clinical support staff (MAs, ATCs, rehab aides ...

next page

Showing results 1-20

All JobsClinical Operation JobsClinical Operation Manager JobsClinical Operation Manager Jobs in Silver Spring, MD

Clinical Operation Manager information

See Silver Spring, MD salary details

$36.1K

$101K

$192.2K

How much do clinical operation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for clinical operation manager in Silver Spring, MD is $101,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $117,000.00 per year, depending on experience, location, and employer.

What are some common challenges clinical operation managers face when coordinating multi-site clinical trials?

Clinical Operation Managers often encounter challenges such as ensuring consistent protocol adherence across all sites, managing communication among geographically dispersed teams, and maintaining timelines despite unexpected delays. They must also address regulatory differences between sites and troubleshoot issues related to patient recruitment and data collection. Success in this role requires strong organizational skills, adaptability, and effective collaboration with investigators, coordinators, and regulatory personnel.

What are the key skills and qualifications needed to thrive as a clinical operation manager?

To thrive as a Clinical Operation Manager, you need expertise in clinical project management, regulatory compliance, and a background in healthcare or life sciences, often supported by a relevant degree. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) tools, and certifications such as PMP or Six Sigma are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills set top performers apart in this role. These competencies are essential for ensuring efficient clinical operations, maintaining regulatory standards, and leading teams to deliver successful trial outcomes.

What is a clinical operation manager?

Clinical Operation Managers are professionals responsible for overseeing the daily operations of clinical research sites, medical facilities, or departments. They ensure that clinical trials or healthcare services are conducted efficiently, comply with regulations, and meet quality standards. Their duties often include supervising staff, managing budgets, implementing policies, and coordinating between various teams. Clinical Operation Managers play a crucial role in ensuring that patient care and research activities run smoothly and effectively.

What is the difference between Clinical Operation Manager vs Clinical Research Coordinator?

AspectClinical Operation ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, life sciences, or related field; often with project management certificationsBachelor's degree in health sciences, nursing, or related field; often with research-specific training
Work EnvironmentOversees multiple clinical trials, manages teams, and ensures compliance at a departmental levelCoordinates daily activities of clinical trials, interacts directly with participants and investigators
Employer & IndustryPharmaceutical companies, biotech firms, hospitals, research institutionsResearch sites, hospitals, academic institutions, contract research organizations

The Clinical Operation Manager focuses on overseeing clinical trial operations, managing teams, and ensuring compliance across projects. In contrast, the Clinical Research Coordinator handles the day-to-day activities of specific trials, working closely with participants and investigators. Both roles require relevant healthcare or science credentials, but their scope and responsibilities differ significantly.

What are popular job titles related to Clinical Operation Manager jobs in Silver Spring, MD? For Clinical Operation Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Clinical Operation Manager jobs in Silver Spring, MD look for? The top searched job categories for Clinical Operation Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Clinical Operation Manager jobs? Cities near Silver Spring, MD with the most Clinical Operation Manager job openings:
Clinical Operation Manager jobs near you
Infographic showing various Clinical Operation Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $101,040 per year, or $48.6 per hour.

Clinical Operations Manager

Greater Baden Medical Services, Inc.

Oxon Hill, MD • On-site

$80K - $100K/yr

Full-time

Posted 13 days ago

Job description

Title: Clinical Operations Manager

FLSA Category: Exempt

Reports To: Director of Patient Service

Date Issued: July 2026

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare across Southern Maryland. With 9 clinical sites located throughout Prince George's, Charles, and St. Mary's counties, we serve over 18,000 patients every year. We provide fully integrated care that includes primary care, pediatrics, women's health, Title X family planning, dental care, behavioral health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these vital services to everyone in our community regardless of their ability to pay, making Greater Baden an incredibly rewarding place to grow your career while making a tangible, life-changing impact every day

Job Summary:

The Clinical Operations Manager is the operational and clinical leader for Greater Baden Medical Services. Responsible for overall site performance, workflow efficiency, and financial success, this role operates in close partnership with senior leadership and the Director of Patient Services.

This leader directly manages both clinical support staff, including Certified Medical Assistants, and front-office staff, Patient Service Representatives, leads staff onboarding, and drives site-level productivity and quality metrics. With an active clinical background (CMA, LPN, RN, or PA), this manager bridges clinical care with business strategy—building scalable processes, supporting critical grant programs (HRSA, Ryan White, Title X), and ensuring seamless, high-quality care across a vibrant multidisciplinary environment.

Key Responsibilities

1. Site Operations, Patient Access & Service Integration

  • Patient Access & Flow: Oversee day-to-day site operations, provider schedule management, template optimization, same-day appointment availability, and wait-time reduction to maximize patient access.
  • Front-to-Back Office Integration: Directly supervise Patient Service Representatives and Certified Medical Assistants, streamlining registration, check-in, intake, rooming, and check-out workflows.
  • Multidisciplinary Coordination: Coordinate with Clinical Coordinators and Practice Managers to integrate multi-specialty care services across Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health, and Pharmacy.
  • System & Process Building: Design, standardize, and implement robust operational systems and standard operating procedures (SOPs) to resolve site bottlenecks.

2. Staff Leadership, Supervision & Onboarding

  • Direct People Management: Directly supervise, mentor, and evaluate CMAs and PSRs, promoting team cohesion, high performance, and accountability.
  • Staff Onboarding & Training: Play a lead supporting role in the onboarding, orientation, and training of new clinical, administrative, and operational staff at the Brandywine site.
  • Culture & Patient Experience: Model relational leadership to foster strong relationships with staff and patients; monitor patient experience scores and address patient feedback or grievances proactively.

3. Quality, Infection Control & Regulatory Initiatives

  • Infection Control & Clinical Quality: Manage site-level infection control, biological safety standards, clinical protocols, and Quality Improvement (QI) initiatives.
  • Regulatory Accreditation: Work with organizational leadership to ensure continuous audit-readiness for The Joint Commission standards and Patient-Centered Medical Home (PCMH)recognition.
  • Supporting Grant Management: Play a critical supporting role in executing grant requirements on-site—ensuring clinical workflows, data collection, and patient targets align with the Health Center Program, Ryan White HIV/AIDS Program and Title X family planning grants.

4. Financial Health, Productivity & KPI Management

  • Operational & Financial Success: In partnership with senior leadership, manage site operating budgets, monitor supply inventories, control costs, and drive revenue targets.
  • KPI Tracking & Reporting: Track, measure, and analyze site performance indicators—including provider productivity, clinical quality metrics, patient visit volume targets, and satisfaction rates.
  • Organizational Alignment: Work closely with the Director of Patient Services to execute organization-wide initiatives and strategic goals across the Brandywine location.


Qualifications & Requirements

Required Clinical Licensure/Credential:

  • Active clinical credential required: Certified Medical Assistant (CMA/RMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Physician Assistant (PA)

Minimum Qualifications

  1. Bachelor’s degree in Business Administration, Health Administration or an equivalent field of study.
  1. Three (3) years of specified work experience.

Substitutions

Any combination of education and experience. Incumbent may utilize either of the following options as a substitution to qualify:

  • Associate's degree in specified field of study and five (5) years of specified work experience.
  • High school diploma, GED, or equivalent certificate of competency and eight (8) years of work experience such as described in the essential work tasks of the job specification.

Experience:

  • Operations Management:3–5+ years of progressive healthcare management or clinical operations leadership experience.
  • Large Practice / Multi-Site System Background: Experience working within multi-site health centers, large ambulatory practice networks, or FQHCs.
  • Multidisciplinary Familiarity: Demonstrated experience or strong understanding of multidisciplinary clinical services (Family Medicine, Pediatrics, Women’s Health, Dental, Behavioral Health).
  • Regulatory & Grant Program Knowledge: Familiarity with Joint Commission, PCMH, and federally qualified grant programs (HRSA, Ryan White, Title X).

Core Competencies:

  • Process & Systems Builder: Ability to design, implement, and refine operational SOPs too optimize appointment access, template management, and site throughput.
  • Relational Leadership & Communication: Strong interpersonal and de-escalation skills with a proven track record of building trusting relationships with providers, frontline staff, and patients.
  • Data & KPI Management: Ability to track and drive site-level performance metrics, including patient satisfaction, provider productivity, and clinical quality goals.
  • Mission-Driven: Deep passion for community healthcare and a commitment to advancing accessible, high-quality care for diverse populations

Physical and Mental Demands:

  • Ability to manage multiple priorities and work effectively under pressure
  • Ability to move throughout clinical areas
  • Continuous use of computers and clinical equipment
  • Frequent communication requiring clarity and accuracy
  • Ability to assist patients safely during emergent outpatient situations
  • Ability to work with interruptions and changing clinical priorities
  • Cognitive ability to evaluate and apply information from multiple sources

Language Skills:

Ability to read, interpret, and communicate clinical information, policies, and instructions effectively with patients, staff, and stakeholders.

Compliance:

This position requires adherence to Greater Baden Medical Services’ Standards of Conduct, Compliance Program, and all applicable federal, state, and organizational policies. Compliance will be assessed as part of the Clinical Operations Manager’s performance evaluation.

Travel:

Must be able to drive between Greater Baden Medical Services, Inc. locations as required