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Client Value Manager Jobs in Michigan (NOW HIRING)

Jatca

Client Manager

Oxford, MI · On-site

Summary As the Client Manger, you will oversee the complete sales process, beginning with the ... Ensure the scope is clearly defined and understood so the best value quote/solution is provided.

Crowe LLP

Tax Manager, Healthcare

Grand Rapids, MI · On-site +1

$95K - $195K/yr

... to drive client value, operational efficiency, and business growth. This role emphasizes ... Manage the tax team in the planning, maintenance and execution of client deliverables and ...

Human8

Client Consulting Lead

Royal Oak, MI

Passionate about our mission and values at Human8, the Director, Client Consulting leads the ... Advise project managers and other team members on how to navigate through project planning and ...

Sogeti

Client Partner

Detroit, MI · On-site

You will manage growth and evolution of multiple client relationships and manage complex multi ... Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value ...

Capgemini

Client Partner

Detroit, MI · On-site

You will manage growth and evolution of multiple client relationships and manage complex multi ... Executive engagement, client expectations, value reinforcement, cross-sell, strategic engagement ...

ClifyX

Client Partner - Retail

Grand Rapids, MI · On-site

This leadership role will be responsible for managing existing customer relationships and P&L. This ... differentiated value propositions tailored to client business objectives. * Experience in ...

Sogeti

Client Partner

Detroit, MI · On-site

You will manage growth and evolution of multiple client relationships and manage complex multi ... Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value ...

Deloitte

Kinaxis Manager

Detroit, MI

Don't miss the chance to be part of a team that provides exceptional client value while advancing ... This role will manage solution delivery through a variety of activities including process design ...

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Client Value Manager information

What is a Client Value Manager?

A Client Value Manager is a professional responsible for ensuring that clients receive maximum value from a company's products or services. They act as a liaison between the client and the organization, working to understand client needs, align solutions, and drive business outcomes. Their role often includes analyzing data to identify opportunities for improvement, facilitating communication, and managing client relationships to foster long-term partnerships. By focusing on delivering measurable value, they help enhance client satisfaction and retention.

What is the difference between Client Value Manager vs Customer Success Manager?

AspectClient Value ManagerCustomer Success Manager
Primary FocusMaximizing client value and strategic partnershipEnsuring customer satisfaction and retention
Skills & CertificationsBusiness analysis, client relationship management, certifications like CBV or similarCustomer service, communication, CRM tools
Work EnvironmentConsultative, strategic, often in B2B settingsSupport-oriented, client-facing roles in various industries
Industry UsageFinance, consulting, SaaS, B2B servicesTechnology, SaaS, retail, service industries

The Client Value Manager focuses on delivering strategic value and strengthening client relationships through analysis and tailored solutions. In contrast, the Customer Success Manager emphasizes customer satisfaction, retention, and support. While both roles involve client interaction, their core objectives and skill sets differ, making each vital in different stages of the client lifecycle.

What are the key skills and qualifications needed to thrive as a Client Value Manager, and why are they important?

To thrive as a Client Value Manager, you need strong analytical skills, business acumen, and expertise in account management, often supported by a degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management platforms is typical for this role. Excellent communication, relationship-building, and problem-solving abilities help you deliver tailored solutions and maintain client satisfaction. These skills are crucial for maximizing client value, ensuring retention, and driving business growth through successful client partnerships.

How does a Client Value Manager typically collaborate with other departments to deliver value to clients?

A Client Value Manager regularly partners with teams such as sales, product, and customer success to ensure clients receive maximum value from the company's offerings. This collaboration involves gathering client feedback, aligning internal resources, and developing tailored solutions to address client needs. By acting as a bridge between the client and internal teams, the Client Value Manager helps drive successful outcomes, improve client satisfaction, and identify opportunities for upselling or cross-selling. Effective communication and project management skills are essential for coordinating these cross-functional efforts.
Client Value Manager jobs near you

Client Advisory Services Manager

Hungerford

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Description:

As a Client Advisory Services Manager at Hungerford, your day is dynamic and impactful. You’ll engage in client financial oversight, prepare for advisory calls, and collaborate on accounting strategy. This role focuses on solving complex accounting challenges for a variety of for-profit businesses- enhancing controls, guiding transitions, and improving accounting processes. You’ll lead project teams, review deliverables, and coach staff through engagements that build their confidence and capability. We’re looking for individuals who thrive in collaborative environments, stay current with industry standards, and consistently seek ways to deliver value beyond compliance.


Responsibilities

  • Drive strategic oversight of full-cycle client accounting and advisory engagements
  • Manage payroll processes
  • Deliver actionable insights to guide financial planning & analysis decision making
  • Develop financial models and budgets to support organizational growth
  • Manage sales and use tax processes
  • Contribute to business development and marketing growth initiatives
  • Inspire and mentor teams
Requirements:
  • Bachelor’s Degree in Accounting, Business, or related field
  • Active CPA, CMA, or MBA preferred
  • 5+ years of relevant public accounting experience
  • 3+ years of experience in a client-facing leadership role
  • Previous experience in QuickBooks, Intacct, or NetSuite


Qualifications

  • Microsoft Office proficiency
  • Analytical and problem-solving skills
  • Professional communication (written & verbal)
  • Able to understand and resolve complex accounting issues
  • Servant focused mindset towards managing client and team relationships
  • Exceptional multitasking and prioritization skills


Benefits

  • Health Insurance – Immediate eligibility for employer-sponsored medical, dental, vision
  • Work-Life Balance – schedule flexibility, personalized hybrid work arrangements, generous PTO, parental leave
  • Flexible Spending & Dependent Care Accounts
  • 401k + Retirement Advising


About Us

Hungerford is a forward-thinking, innovative firm with over 80 years of proud service to West Michigan. We offer expertise in tax, audit, accounting, business advisory, technology, and wealth management, and are deeply committed to diversity, equity, inclusion, and collaboration—within our team, with clients, and throughout the community. Our culture is rooted in excellence, inclusivity, and a shared dedication to client success and employee growth. By exchanging innovative ideas, we help organizations thrive, create new opportunities for our people, and give back in meaningful ways. Through it all, we make sure to have fun. As a locally owned and operated firm, we’re proud to call Grand Rapids, Greenville, Holland, Muskegon, and St. Joseph home.

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