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Client Value Manager Jobs in Delaware (NOW HIRING)

Client Executive

Dover, DE · On-site

$85K - $95K/yr

Develop long-term client and business relationships based on mutual value and trust, resulting in repeat business. * Manages client expectations appropriately to ensure mutual satisfaction with the ...

... valued business partnerships, demonstrating business acumen and cultivating an active network ... Client Management experience or other relevant experience Substitutions * None Preferred * None ...

New

... value propositions effectively. Client Relationship Management • Building trust and rapport with ... clients. • Active listening and empathy to understand client needs and deliver tailored solutions.

The Manager, Client Delivery, is responsible for the operational management and daily execution of ... OUR VALUES BUILD PARTNERSHIPS - THINK BEYOND - DO THE RIGHT THING Your new team Join our high ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Foster client loyalty and maximize long-term client value. * Customer Support : Offer excellent ...

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Client Value Manager information

See Delaware salary details

$36K

$90K

$115.6K

How much do client value manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for client value manager in Delaware is $90,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $114,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Value Manager, and why are they important?

To thrive as a Client Value Manager, you need strong analytical skills, business acumen, and expertise in account management, often supported by a degree in business or a related field. Familiarity with CRM systems, data analysis tools, and project management platforms is typical for this role. Excellent communication, relationship-building, and problem-solving abilities help you deliver tailored solutions and maintain client satisfaction. These skills are crucial for maximizing client value, ensuring retention, and driving business growth through successful client partnerships.

How does a Client Value Manager typically collaborate with other departments to deliver value to clients?

A Client Value Manager regularly partners with teams such as sales, product, and customer success to ensure clients receive maximum value from the company's offerings. This collaboration involves gathering client feedback, aligning internal resources, and developing tailored solutions to address client needs. By acting as a bridge between the client and internal teams, the Client Value Manager helps drive successful outcomes, improve client satisfaction, and identify opportunities for upselling or cross-selling. Effective communication and project management skills are essential for coordinating these cross-functional efforts.

What is a Client Value Manager?

A Client Value Manager is a professional responsible for ensuring that clients receive maximum value from a company's products or services. They act as a liaison between the client and the organization, working to understand client needs, align solutions, and drive business outcomes. Their role often includes analyzing data to identify opportunities for improvement, facilitating communication, and managing client relationships to foster long-term partnerships. By focusing on delivering measurable value, they help enhance client satisfaction and retention.

What is the difference between Client Value Manager vs Customer Success Manager?

AspectClient Value ManagerCustomer Success Manager
Primary FocusMaximizing client value and strategic partnershipEnsuring customer satisfaction and retention
Skills & CertificationsBusiness analysis, client relationship management, certifications like CBV or similarCustomer service, communication, CRM tools
Work EnvironmentConsultative, strategic, often in B2B settingsSupport-oriented, client-facing roles in various industries
Industry UsageFinance, consulting, SaaS, B2B servicesTechnology, SaaS, retail, service industries

The Client Value Manager focuses on delivering strategic value and strengthening client relationships through analysis and tailored solutions. In contrast, the Customer Success Manager emphasizes customer satisfaction, retention, and support. While both roles involve client interaction, their core objectives and skill sets differ, making each vital in different stages of the client lifecycle.

Earned Value Manager

Earned Value Manager

ALOFT AeroArchitects

Georgetown, DE • On-site

Full-time

Posted 7 days ago


ALOFT AeroArchitects rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

59th of 59 rated aerospace companies


Job description

Join the High-Flying Team at ALOFT AeroArchitects!

Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.

Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!

SUMMARY

Earned Value Management (EVM) is a systematic approach to integrating and objectively measuring cost, schedule, and technical (scope) accomplishments for project P&L administration and control across all ALOFT revenue streams (3rd Party STCs, MRO, Completion & Manufacturing). The EVM Subject Matter Expert (SME) is responsible for leading the Program Management Office (PMO) team in developing and executing the core fundamentals of EVM planning, infrastructure, tools, implementation, training, and surveillance for ALOFT across multiple program scopes.

This role requires expertise in various functional areas and disciplines, including program management, EVM implementation and compliance, scheduling, financial disciplines (pricing, program finance, planning, forecasting, budgeting), and analytical activities that support accurate project financial health prediction and administration, contract management, and a strong understanding of inter-company functional relationships. This individual will lead a team of individual contributors, program analysts, schedulers, Cost Account Managers, Program Managers, and line executives. The position provides leadership and hands-on support to Program Managers to enhance program planning and execution while ensuring compliance with contractual requirements and company policies and procedures.

As the principal EVMS implementation SME, this position collaborates closely with program teams, other functions, and operational managers to establish, maintain, and administer key performance indicators to drive program execution and business growth for ALOFT. It is essential to note that ALOFT's business portfolio spans various aviation customer environments (e.g., MRO, Completion, OEM, Airline, Government, Military, and HOS) and contracting scenarios (e.g., MPDs, formal flow-down, reporting only, FFP, T&M), with different levels of external and internal understanding and buy-in. The ideal candidate will have experience handling these diverse challenges.

The position also supports PMO continuous improvement efforts by developing and implementing standardized reporting templates, ERP interfaces, and PMP best practices under minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Support the organization's EVM talent development, performance management, and business strategy.
  • Develop, implement, train, and maintain integrated EVM processes and tools.
  • Advise on operational decisions and enhance the performance of the portfolio of projects within the organization.
  • Apply comprehensive Earned Value Management (EVM) knowledge to conduct technical investigations into root causes of cost and schedule variances identified through EVM.
  • Implement EVM policies, including cost and schedule performance measurement (CPIs & SPIs).
  • Utilize deep management and leadership knowledge of Program Management and EVM to lead cross-functional projects or program teams and manage across multiple disciplines.
  • Align and integrate agile software practices with traditional scheduling and EVM best practices to improve program management solutions.
  • Use expert domain knowledge, professional principles, and theories to develop advanced concepts, techniques, solutions, and standards.
  • Serve as a subject matter expert within the PMO, providing a thorough understanding of EVM, deliverable content, issue identification/resolution, etc.
  • Regularly interact with senior executive leadership (internally or with clients) regarding matters of strategic importance to the organization/project.
  • Negotiate and develop shared solutions to persuade internal and external parties to accept concepts, practices, and approaches in the area.
  • Interface significantly with Program Managers, Contracts, Senior Management Team, and other organizations.
  • Participate in new business proposals through EVM requirements, schedule support, and input for cost development to management.
  • Support internal and external audits and reviews.
  • Assist in standardizing program schedules and forecasts to ensure smooth project lifecycles.
  • Evaluate current program reporting tools and recommend changes to improve efficiency, accuracy, and standardization.
  • Develop weekly status reports for the Program Management Office.
  • Analyze data to ensure Key Project Indicators (KPIs) accurately reflect project health to all stakeholders.
  • Assist departments with decomposing work breakdown structures and work order development to provide EVM gates for effective CPIs and SPIs.
  • Interface with cost accounting to establish standard methods for communicating program financial forecasts (ETCs & EACs).
  • Implement or assist in implementing new software programs.
  • Interface with all levels of company management and employees.
  • Complete initial and recurrent training requirements in a timely manner.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • Provide training, guidance, and mentorship for the PMO team.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

  • Bachelor’s degree (BA/BS) or equivalent experience with 10+ years of relevant experience, or a Master’s degree with 7+ years of relevant experience.
  • At least 5 years of experience leading EVM(S) implementations in a manufacturing or production operations environment.
  • Minimum of 4 years of experience with finance/scheduling programs.
  • At least 4 years of project management experience in a related industry, preferably aviation.
  • Excellent interpersonal and communication skills, including strong presentation abilities.
  • Effective analytical and problem-solving skills.
  • Proficient in Microsoft Office Suite, Microsoft Project, and other company-specific and discipline-specific software applications.
  • Willingness and ability to work extended hours as needed.
  • Proven ability to build positive relationships and maintain cross-functional partnerships.

Preferred Qualifications

  • Program Management Professional (PMP) certification.
  • Scheduling Professional (SP) certification
  • Earned Value Profession (EVP) certification.
  • Intermediate to advanced knowledge of using tools like Microsoft Project, Microsoft Power BI and other Scheduling, data visualization and EVM tools.

LANGUAGE SKILLS

  • Read, write, and understand the English language.

CERTIFICATES, LICENSES, REGISTRATIONS

  • None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.

TRAVEL

  • Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.

WORK ENVIRONMENT

The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.

  • Standard office environment.
  • Infrequent exposure to noise, smells, dust and fumes typically associated in an industrial manufacturing / aviation environment.
  • Occasional, general proximity to several industrial hazards including electrical, mechanical and chemical.

SAFETY STATEMENT

All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities. The job description does not constitute an employment contract and is subject to change as needed.