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Client Technology Manager Jobs in Washington (NOW HIRING)

Paul Hastings

IT Supervisor

Washington, DC

$95K/yr

Manage the IT components of employee onboarding, transferring, and offboarding, including ... At least 8 years of experience configuring, installing and maintaining client PC operating systems ...

VIVA USA INC

External Auditor Consultant

Washington, DC · On-site

Advises the technology support officer and technology managers on compliance, information security ... Crosswalk the evidence and latest client Information Security Program (BISP) against the CISA and ...

Client First Technologies

IT Program Manager

Fairfax, VA · On-site

$118K - $119K/yr

Overview Client First Technologies currently is seeking an IT Program Manager to support our government customer in managing large enterprise license agreements. The IT Program Manager will provide ...

Posted today

Dresner Group

Client Services Manager

Columbia, MD · On-site

Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities o Manage the Client Support team, triaging of support requests, and ticket ...

Dresner Group

Client Services Manager

Columbia, MD · On-site

Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities oManage the Client Support team, triaging of support requests, and ticket ...

JLL

Senior Construction Project Manager

Reston, VA · On-site

$116K - $157K/yr

... and client technology teams * Provide weekly project activity updates to Team Lead and/or Regional Manager for Project Schedule, Budget, and Risk * Develop risk management plans, and lead teams ...

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Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What are popular job titles related to Client Technology Manager jobs in Washington?

For Client Technology Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Washington look for?

The top searched job categories for Client Technology Manager jobs in Washington are:

What cities in Washington are hiring for Client Technology Manager jobs?

Cities in Washington with the most Client Technology Manager job openings:

Client Technology Manager jobs near you
Infographic showing various Client Technology Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Technology Experience and AI Training

Stone Search

Washington, DC • On-site

Other

Re-posted 5 days ago

Job description

New York City and Washington DC.

Our professional services client is seeking a Technology Experience & AI Training Director to lead the evolution of their technology experience and AI enablement strategy. This highly visible leadership role will oversee enterprise Audio & Video Services and AI-focused Training programs, helping shape how users leverage emerging technologies to deliver exceptional client service.

As Technology Experience & AI Training Director, you will be responsible for driving the client’s technology experience strategy while accelerating the adoption of AI-powered tools and workflows across the organization. You will lead teams responsible for enterprise collaboration technologies, meeting and event experiences, and AI learning initiatives.

Working closely with the CIO, senior leadership, and key stakeholders, you will play a critical role in defining how technology and artificial intelligence enhance productivity, collaboration, and innovation.
Key Responsibilities

  • Lead and develop teams responsible for Audio & Video Services and AI Training.
  • Drive AI adoption strategy, including training, change management, and user enablement initiatives.
  • Design and oversee learning programs that help users effectively leverage AI-enabled technologies.
  • Partner with leadership, Practice Groups, HR, and IT teams to identify technology and AI learning needs and develop targeted solutions.
  • Oversee enterprise collaboration technologies, conference room experiences, hybrid meeting environments, and event support.
  • Evaluate and implement emerging technologies, including AI-powered productivity, collaboration, meeting intelligence, and transcription solutions.
  • Establish policies, standards, and best practices that promote innovation, operational excellence, and an exceptional user experience.
  • Manage vendor relationships, budgets, and service delivery across both functional areas.
  • Measure technology adoption, training effectiveness, and user experience outcomes through data-driven insights and continuous improvement initiatives.
  • Serve as a trusted advisor to senior leadership on technology experience, AI enablement, and workforce readiness.

Qualifications

  • 7+ years of leadership experience in enterprise information technology environments.
  • 7+ years of experience managing, implementing, or supporting enterprise technology solutions.
  • Experience leading AI enablement, technology training, digital transformation, organizational change management, or related initiatives.
  • Knowledge of generative AI technologies and platforms, including Microsoft 365 Copilot, ChatGPT Enterprise, Claude, Harvey, or similar solutions.
  • Experience with enterprise collaboration technologies, including Microsoft Teams, Zoom, and modern AV environments.
  • Familiarity with instructional design, learning management systems, and technology training programs.
  • Strong leadership, communication, stakeholder management, and project management skills.
  • Experience in a professional services, legal, consulting, financial services, or similarly complex environment is preferred.
  • Bachelor''''''''s degree or equivalent combination of education and experience preferred.

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