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Client Technology Manager Jobs in Tennessee (NOW HIRING)

Independent Bank

IT Specialist

Memphis, TN · On-site

Summary: This position works with the IT Manager to handle overall IT functions for the Bank ... Maintains client confidence and protects operations by keeping information confidential. · ...

INDEPENDENT BANK

IT Specialist

Memphis, TN · On-site

This position works with the IT Manager to handle overall IT functions for the Bank, including but ... Maintains client confidence and protects operations by keeping information confidential.

Independent Bank

IT Specialist

Memphis, TN · On-site

Summary: This position works with the IT Manager to handle overall IT functions for the Bank ... Maintains client confidence and protects operations by keeping information confidential. • ...

Robert Half

Client Solutions Manager

Memphis, TN · On-site

Market to Technology decision makers via telephone, video as well as conduct in-person meetings with Technology and key decision makers. Client Solutions Manager will participate in local association ...

TrxNow®

Client Relationship Manager

Johnson City, TN · On-site

$20 - $25/hr

... and dispatch technology platform! We operate multiple Call Centers internationally with ... We are seeking a qualified Client Relationship Manager to help sustain partner relationships for ...

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Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What are popular job titles related to Client Technology Manager jobs in Tennessee?

For Client Technology Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Tennessee look for?

The top searched job categories for Client Technology Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Client Technology Manager jobs?

Cities in Tennessee with the most Client Technology Manager job openings:

Client Technology Manager jobs near you

IT Manager - Implementation (Transportation Management System)

Brentwood, TN • On-site

GEODIS
Trucking • 10K+ employees
Learn more about GEODISexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Key responsibilities

  • Lead end-to-end TMS client onboarding and implementation projects to ensure successful delivery and customer satisfaction

  • Manage and develop a team of 4-6 analysts, providing guidance and oversight on technical design and implementation work

  • Oversee system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems

GEODIS rating

6.6

Company rating: 6.6 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

Job description

IT Manager - Implementation (Transportation Management System)
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
  • Lead end-to-end TMS client onboarding and implementation projects, ensuring successful delivery, performance tracking, and customer satisfaction
  • Manage and develop a team of 4-6 analysts, providing guidance, coaching, and oversight on technical design and implementation work
  • Act as a TMS SME (preferably Tier 1 platforms such as MercuryGate/Infios), supporting configuration, troubleshooting, and continuous improvement efforts
  • Oversee and support system integrations (API, EDI, XML) between TMS and other platforms such as ERP, WMS, and carrier systems
  • Partner with internal stakeholders and external clients to gather requirements, manage expectations, and deliver scalable solutions
  • Monitor IT infrastructure and system operations, proactively identifying risks and recommending improvements
  • Develop reporting tools, performance metrics, and insights to drive operational efficiency and project success
  • Evaluate training needs, develop materials, and provide training to ensure successful adoption of new systems and processes
  • Contribute to process standardization and optimization across implementations, with a focus on scalability and best practices
  • Support customer-facing initiatives and collaborate cross-functionally, including sales support and business development efforts

What you need:
  • Bachelor's Degree in Computer Science from a 4 year college or university
  • 10+ years of experience working with Transportation Management Systems (TMS), including Tier 1 platforms
  • 6+ years of experience leading TMS implementations and client onboarding projects
  • 3+ years of people management experience, including managing teams of 4-6 individuals

What you gain from joining our team:
  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more!

Join our Team!
  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR
  • Text DELIVER to 88300 to Apply!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What GEODIS employees say

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