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Client Technology Manager Jobs in Massachusetts (NOW HIRING)

Insource Services, Inc.

Senior IT Engineer

Boston, MA · On-site

$80K - $203K/yr

Work closely with the IT Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management. * On an annual basis, assist with ...

Addison Group

Client Success Manager

Danvers, MA · On-site

$85K - $95K/yr

Client Success Manager - Managed IT Services Industry: Information Technology / Managed Services Location: Remote - EST/CST candidates preferred Pay: $85,000 - $95,000 Benefits: This position is ...

CYNET SYSTEMS

Program Manager

Allston, MA · On-site

$35 - $40/hr

... at Client (TECH), student clubs and others. * Coordinate program offerings at SEAS and OTD to ... Manage event logistics, including: creating room reservations, ordering catering, setting up event ...

Insource Services

Senior IT Engineer

Boston, MA · On-site

Work closely with the IT Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management. * On an annual basis, assist with ...

Eliassen Group

IT Compliance - Manager/Director

Waltham, MA · On-site

$120 - $130/hr

Hybrid 3-4 days onsite in Waltham, MA Our client is a clinical-stage biotechnology company seeking ... The role will partner with IT, business stakeholders, control owners, vendors, and auditors to ...

New

Eliassen Group

IT Compliance - Manager/Director

Waltham, MA · On-site

$120 - $130/hr

Hybrid 3-4 days onsite in Waltham, MA Our client is a clinical-stage biotechnology company seeking ... The role will partner with IT, business stakeholders, control owners, vendors, and auditors to ...

New

Brand Networks

Client Solutions Manager

Boston, MA · On-site

BN Innovate , our tech innovation hub partners with social platforms and brands including Amex ... As a Client Solutions Manager, you will be the driving force behind building and deepening ...

XenTegra

Client Executive - Boston, MA

Boston, MA

$83K - $113K/yr

We offer a comprehensive suite of IT Managed Services, Support, and advanced technology deployments ... THE OPPORTUNITY We are looking for a results-driven Client Executive to own and grow a mid-market ...

Meta

Client Solutions Manager

Boston, MA · Remote

$112K/yr

The Client Solutions Manager for Meta's Global Business Group is a strategic client partner who ... Proven understanding of the technology landscape * 8+ years of experience with online advertising ...

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Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What are popular job titles related to Client Technology Manager jobs in Massachusetts?

For Client Technology Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Massachusetts look for?

The top searched job categories for Client Technology Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Technology Manager jobs?

Cities in Massachusetts with the most Client Technology Manager job openings:

Client Technology Manager jobs near you
Infographic showing various Client Technology Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Senior IT Engineer

Insource Services, Inc.

Boston, MA • On-site

$80K - $203K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 18 days ago

Job description

Seeking an IT Engineer with MSP or multi-client service experience.
DISCLAIMER: Please be advised that this job posting is authentic and all official communication from Insource Services, Inc. will come through authorized channels, such as emails from our official company domain (e.g., [insourceservices.com]) or phone calls from verified representatives. Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods. If you receive any communication that appears suspicious or claims to represent Insource but does not originate from an official channel, please contact us immediately to verify its authenticity. Protecting your information and ensuring a secure recruitment process are our top priorities.
About Insource:
Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.
We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:
  • Understanding our clients' culture and vision make us a better partner
  • Our cross-content perspective adds unique value for our clients
  • HR, Finance and Technology start with people
  • There is always more than one way to solve a problem
  • In doing the right things for the right reason
  • Being easy to work with is core to who we are
  • Communication needs to be direct and candid
  • Happy staff leads to happy clients

What you'll do:
  • Working as part of a service delivery team, participate in client technology upgrades and projects varying in scope from cloud migrations, complete network upgrades, network infrastructure design, GSuite/Office 365/Azure/AWS/Dropbox/migrations/implementations and new products as they are adopted
  • On a regular basis, actively participate in meetings with all network/server engineers and helpdesk technicians discussing new issues, latest technologies, case studies, roadblocks and outstanding incidents. Work closely with the IT Support Specialists and IT Managers to effectively communicate issues, project milestone and make recommendations to client management.
  • On an annual basis, assist with researching, testing and developing of solutions for both corporate IT and clients.
  • On an ongoing basis, participate in sales and strategy meetings with existing and potential clients, contribute to knowledge management and develop Maintenance Policies for each client. Constantly monitor and react to alerts via automated network monitoring system.
  • Attend and actively participate in departmental meetings, resource deployment of other engineers and coordination of resources on specific tasks as well as work hand-in-hand with IT Managers to effectively drive innovation in an effective manner for end-users.

What We're Looking for:
  • Unique ability to work with both business and technical-minded people to plan and execute against project timelines and deliverables
  • A strong understanding of all TCP/IP Networking Protocols and Procedures, all relevant Windows Server and Workstation Operating Systems, Exchange, IIS, SQL, terminal server, Xen/VMware or like virtualization technology, Google Apps, Drobox and Citrix
  • Experience managing over 30+ servers, monitoring, helpdesk systems and setting up system efficiencies
  • A proven adeptness to detail work and can demonstrate analytical/research skills
  • Passion to constantly seek improvement in technology solutions
  • Ability to multi-task across clients, industries and technologies, while maintaining an appropriate level of professionalism and composure
  • Bachelor's Degree in MIS, Engineering, or Computer Science; and/or equivalent work experience
  • 3 years in a customer-facing, technical support/management role

Benefits Include:
  • Challenging, exciting consulting work without the overnight or long distance travel
  • Competitive Salary
  • Health, Dental, Life, Short Term and Long Term Disability insurance
  • Generous paid time off
  • Company Holidays
  • Tuition Reimbursement
  • 401K with company matching

Find Us On:
Facebook - https://www.facebook.com/insourceservices
LinkedIn - https://www.linkedin.com/company/insource-services-inc
Twitter - https://twitter.com/InsourceSvcs
At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

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