Client Technology Manager Jobs in Andover, MA (NOW HIRING)

Trinity is expanding its Client Technology organization to enhance delivery, customization, and operation of the EDGE product suite across client environments. This role bridges product deployment excellence and client advisory, leading multi-program execution while driving AI-enabled delivery models at scale.

Role Summary
You will lead client delivery for complex technology and AI programs, translating strategy into action through standardized, scalable implementation frameworks. As the key delivery lead, you'll operate at the intersection of architecture, consulting, and execution-partnering with the Head of Client Tech to evolve our delivery model, and providing direction to program managers to ensure precision, predictability, and client impact.

Key Responsibilities

• Lead end-to-end delivery of complex TrinityEDGE deployments and AI-enabled solutions for priority US and global clients, from design through stabilization, ensuring quality, timelines, and value realization.
• Translate client strategies and commercial objectives into technical roadmaps, solution architectures, and phased implementation plans incorporating AI-driven components where relevant (e.g., RAG, predictive analytics, intelligent automation).
• Partner with the Head of Client Tech to institutionalize best practices in deployment, customization, and post-launch operations.
• Support sales leaders in RFP responses/pitches and being able to confidently articulate our value driven delivery strategy.
• Direct and mentor Technology Program Managers to strengthen solution design, architecture governance, and delivery consistency.
• Serve as senior liaison to client technology and data executives - bridging business needs and technical outcomes.
• Inform product and architecture strategy with on-the-ground insights from client programs and evolving AI implementation patterns.
• Promote standardization across deployments through reusable components, DevOps automation, and compliant data architectures.
• Drive continuous improvement across teams in both US and India, championing cross-functional collaboration and operational excellence.
  

Experience and Capabilities

• 15+ years in technology consulting, solution delivery with senior client-facing leadership experience from top consulting firms.
• Deep understanding of deploying AI-enabled and data-intensive products within regulated enterprise or life sciences environments.
• Proven track record leading complex delivery programs spanning AI/Digital Transformation, analytics, data platforms, and custom integrations.
• Demonstrated ability to coach senior technical talent and manage multi-country teams.
• Strong executive communication skills with a consultative, outcome-driven approach.
• Cloud fluency (AWS, Azure, or GCP) and familiarity with data integration models and compliance frameworks (HIPAA, GDPR, 21 CFR Part 11).
• Experience operating at the intersection of product, consulting, and AI solution delivery.

About Trinity

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey-from pre-launch to scale to loss of exclusivity. For more than 30 years, the world's leading pharmaceutical, biotech, and medtech companies have relied on Trinity's foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1,300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity atwww.trinitylifesciences.com.

Trinity's salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range is $180,000 - $270,000. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.

Trinity's Commitment to Inclusion & Engagement (I&E)
Trinity Life Sciences is an equal opportunities employer and welcome applications from all qualified individuals. At Trinity, inclusion and engagement are at the heart of how we work and grow together. We've evolved from a traditional "DEI" framework to Inclusion & Engagement (I&E)-a model that moves beyond representation to focus on connection, collaboration, and shared purpose. Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully. By embedding I&E principles into our culture, we ensure that belonging and engagement are not standalone initiatives-they are part of how we build teams, make decisions, and deliver excellence every day. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities. For more information about Trinity's commitment to Inclusion and Engagement please visitInclusion & Engagement | Culture of Belonging at Trinity Life Sciences