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Client Technical Support Associate Jobs in Prosper, TX

Droisys

Technical Lead

Lewisville, TX · On-site

Technical Lead Lewisville, TX Technical Lead position. This is a Call Center infrastructure. Other ... Client seeks additional scope beyond current definitions. Perform the role of Convergys support ...

Cyera

Senior Technical Support Engineer

Plano, TX · On-site +1

$90K - $110K/yr

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Associate degree or equivalent practical experience required; bachelor degree in Computer Science ...

Cyera

Senior Technical Support Engineer

Dallas, TX · On-site

THE OPPORTUNITY The Senior Technical Support Engineer provides product-focused technical resolution ... Associate degree or equivalent practical experience required; bachelor degree in Computer Science ...

Island

Technical Support Team Lead

Coppell, TX · On-site

... complex client-side integrations. * Drive root-cause analysis (RCA) and partner closely with Tel ... What You Bring Required * 5+ years in a deep technical support or engineering role supporting ...

HumCap, Inc.

Technical Project Manager

Dallas, TX

Provide technical support and recommendations on Our Client's systems and services. * Communicate proactively with customers on project progress and issues. Skills and Experience: * 5+ years of sales ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Prosper, TX

Client Technical Support Associate information

See Prosper, TX salary details

$14

$25

$52

How much do client technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client technical support associate in Prosper, TX is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.86 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities near Prosper, TX are hiring for Client Technical Support Associate jobs? Cities near Prosper, TX with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,565 per year, or $25.8 per hour.

Bilingual Technical Support Engineer (Portuguese/English)

Procom Consultants Group

Plano, TX • On-site

Contractor

Re-posted 9 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Engineer (Portuguese/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Engineer for a contract opportunity in Plano, TX.


Technical Support Engineer Job Details

This is a Tier II/Product Specialist Support role. Your main responsibility is to provide technical support to both internal and external client customers. The Technical 

Support Engineer will provide overall escalation management and technical solutions as well as be able to communicate effectively with customers, sales people, management, 

and fellow technical support engineers. Technical Support Engineers are also relied on as subject matter experts in their fields, proactively documenting technical 

solutions as well as creating and delivering training around their area of expertise. 


Technical Support Engineer Mandatory Requirements

Core Requirements: 

Fluent in Portuguese(speak, read, write) 

Excellent verbal and written communication skills 

Strong, proven, customer service soft skills 

Ability to multi-task, prioritize job requirements, and meet deadlines 

Strong personal organization skills 

Ability to effectively communicate status updates to various audiences, including customers, sales, management, and peers. 

Strong documentation skills 

Friendly and approachable personality with positive attitude 

Strong troubleshooting/systematic fault isolation skills 

Ability to maintain poise and professionalism under pressure 

Ability to provide technical training to groups of students 

Self-motivated 

Willingness to work after hours as needed for high severity issues 


ePO 

Knowledge of TCP/IP and LAN technologies 

Understanding of windows Operating system 

Understanding of Non-Windows Operating system 

Knowledge of SQL 

Basic understanding of how LDAP works 

Good understanding on how to use SysInternal tools 

Knowledge of MSI installer and MSI logs 


MVM 

Knowledge of TCP/IP and LAN technologies 

Working knowledge of SQL 

Understanding of Windows Operating system 

Understanding of Linux Operation systems 

Working knowledge of server and PC Hardware 

Familiarity with common auditing compliances, (e.g. PCI, SOX, HIPAA) 


VSE/Malware 

In depth knowledge of Windows operating systems 

General knowledge of Linux/Unix beneficial 

Higher level knowledge of Malware and the tools used to locate samples 

Ability to use common debug tools for analyzing dumps 

Understanding of networking concepts 

Understanding of system hardware functionality 

Basic understanding of VMWare environments


Bilingual Technical Support Engineer Assignment Start Date

ASAP


Bilingual Technical Support Engineer Assignment Length

6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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