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Client Technical Support Associate Jobs in Byron Center, MI

The Client Service Associate role focuses on supporting clients and advisors by executing routine administrative tasks and handling client requests. Responsibilities include assisting with account ...

Ensure complex work is tested, documented, supportable, and ready for client use Support Technology Consulting and Solution Scopes * Participate in discovery to understand client systems, technical ...

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Client Technical Support Associate information

See Byron Center, MI salary details

$14

$25

$52

How much do client technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client technical support associate in Byron Center, MI is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.71 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

Infographic showing various Client Technical Support Associate job openings in Byron Center, MI as of June 2026, with employment types broken down into 73% Full Time, 12% Part Time, and 15% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,190 per year, or $25.6 per hour.

Software Engineer - Tech Support

Kiongroup

Grand Rapids, MI • On-site

$65K - $105K/yr

Full-time

Posted 16 days ago


Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am-5pm EST position. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

Career Development

Competitive Compensation and Benefits
Pay Transparency
Global Opportunities


Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $105,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What You Will Do In This Role:

  • Works with moderate guidance

  • Analyzes and improves tools, systems, and processes

  • Resolves moderately difficult issues and manages recurring tasks

  • Accountable for process efficiency and effectiveness

What We Are Looking For:

  • Associate degree in Engineering, IT, or related field (Bachelor's preferred).

  • 1-3 years of experience in technical support or data analysis