Arlington, VA 22202 Duration: 12 Months Technical Support Specialists I support Tier 1 operations for the Client help desk which operates 24 hours per day, 7 days per week, 365 days per year. On ...
Arlington, VA 22202 Duration: 12 Months Technical Support Specialists I support Tier 1 operations for the Client help desk which operates 24 hours per day, 7 days per week, 365 days per year. On ...
Project Support Associate, Client Services
$23.04 - $31/hr
You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations. Position Summary The Project Support Associate works with other ...
Project Support Associate, Client Services
$23.04 - $31/hr
You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations. Position Summary The Project Support Associate works with other ...
Project Support Associate, Client Services
Rockville, MD · On-site
$23.04 - $31/hr
You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations. Position Summary The Project Support Associate works with other ...
Project Support Associate, Client Services
Rockville, MD · On-site
$23.04 - $31/hr
You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations. Position Summary The Project Support Associate works with other ...
... Client Services, Asset Management and Audio Visual Services. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty ...
... Client Services, Asset Management and Audio Visual Services. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty ...
Arlington, VA 22202 Duration: 12 Months The client seeks Technical Support Specialists II that are highly skilled in installation, configuration, and basic network troubleshooting. Technicians must ...
Arlington, VA 22202 Duration: 12 Months The client seeks Technical Support Specialists II that are highly skilled in installation, configuration, and basic network troubleshooting. Technicians must ...
Technical Support Specialist - Level 1
Kensington, MD · On-site
$40K - $55K/yr
Position Summary The Technical Support Specialist Level 1 (TSS - L1) role within the Support Services group will be responsible for ensuring all client-facing customer support requests are resolved ...
Quick apply
Technical Support Specialist - Level 1
Kensington, MD · On-site
$40K - $55K/yr
Position Summary The Technical Support Specialist Level 1 (TSS - L1) role within the Support Services group will be responsible for ensuring all client-facing customer support requests are resolved ...
IT Helpdesk Analyst (Level 1 / L1 Support)
Washington, DC · On-site
$21 - $24/hr
The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion.
Quick apply
IT Helpdesk Analyst (Level 1 / L1 Support)
Washington, DC · On-site
$21 - $24/hr
The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion.
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
... technical, organizational, and business improvement and support services required to facilitate the ... Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility ...
... technical, organizational, and business improvement and support services required to facilitate the ... Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility ...
Helpdesk/ Customer Support Entry
Washington, DC · On-site
$21 - $24/hr
The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely ...
Helpdesk/ Customer Support Entry
Washington, DC · On-site
$21 - $24/hr
The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
Quick apply
Sales Support Associate
Sterling, VA · On-site
$17.25 - $22.25/hr
The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Support Associate
Leesburg, VA · On-site
$17.25 - $22.25/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20 - $22/hr
Overview We are seeking a Technical Support Representative - Level I to join our team. In this role ... Process client requests by phone and support tickets for access card activations, deactivations ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20 - $22/hr
Overview We are seeking a Technical Support Representative - Level I to join our team. In this role ... Process client requests by phone and support tickets for access card activations, deactivations ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20/hr
Overview We are seeking a Technical Support Representative - Level I to join our team. In this role ... Process client requests by phone and support tickets for access card activations, deactivations ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20/hr
Overview We are seeking a Technical Support Representative - Level I to join our team. In this role ... Process client requests by phone and support tickets for access card activations, deactivations ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20/hr
We are seeking a Technical Support Representative - Level I to join our team. In this role, you ... Process client requests by phone and support tickets for access card activations, deactivations ...
Technical Support Representative Level I
Bethesda, MD · On-site
$20/hr
We are seeking a Technical Support Representative - Level I to join our team. In this role, you ... Process client requests by phone and support tickets for access card activations, deactivations ...
You'll combine hands-on technical support, thoughtful problem solving, and ongoing client relationship work. On any given day, you will spend your time solving technical problems, refining how the ...
You'll combine hands-on technical support, thoughtful problem solving, and ongoing client relationship work. On any given day, you will spend your time solving technical problems, refining how the ...
Client Technical Support Associate information
What Does a Client Technical Support Associate Do?
A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.
Full-time
Posted 3 days ago
New
Job description
Location: Arlington, VA 22202
Duration: 12 Months
Job Description:
Technical Support Specialists I support Tier 1 operations for the Client help desk which operates 24 hours per day, 7 days per week, 365 days per year. On occasion, the selected candidate may be asked to work outside of their regularly scheduled hours to provide coverage as needed. This position requires flexibility to work various shifts across a 24-hour period.
This position requires individuals to work at various work sites and must have reliable transportation.
This position will normally work from 8:00 pm to 6:30 am: However, this is a 24-hour operation, and the candidate may be asked to work a different shift, (shown below), due to operational necessity.
- Monday through Friday, 8:00 am - 4:30 pm
- Sunday through Wednesday, 8:00 pm - 6:30 am (4 days x 10 hour days with 30-minutes for lunch)
- Wednesday through Saturday, 8:00 pm - 6:30 am (4 days x 10 hour days with 30-minutes for lunch)
General Experience:
- Experience supporting IT end points such as PCs, printers, wired, and wireless devices.
- Equipped with basic Technical Support Services toolkit (i.e., screwdrivers, pliers, sockets, etc.)
Minimum Qualifications:
- 1 year of experience supporting IT end points.
- 1 year of service desk or call center support experience.
- Must hold an A+ certification.
About Serigor
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
Baltimore, MD, US
Year founded
2009