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Client Technical Support Associate Jobs in Virginia

LinTech Global

Technical Support Specialist

Portsmouth, VA · On-site

$23.42 - $26.44/hr

... workstation/client support. * Conduct site surveys, then assess and document current site ... Microsoft Certified IT Professional (preferred) Microsoft Technology Associate Required to Start:

Adecco

Field Technical Support Consultant

Roanoke, VA

$30.04 - $39.32/hr

Adecco is assisting a local client recruiting for a Field Technical Support Consultant working in ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

nLeague

Technical Support analyst

Salem, VA · On-site

Technical Support 2 Client: VDOT Location: 731 Harrison Ave. Salem, VA 24153 'Duration: 02+ Months * candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users ...

1 point system

Technical Support Analyst

Chester, VA · On-site

Education: Associate degree in information technology, Computer Science, or a related field (or equivalent professional experience). ? Technical Proficiency: Hands-on experience troubleshooting ...

DANE LLC

Technical Support Specialist

Chantilly, VA

$62K - $67K/yr

Associate's Degree or Equivalent Experience Experience: Minimum 1 - 3 years of relevant experience ... Experience providing Tiers 1 and 2 technical support for hardware and software. * Excellent ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Virginia

Client Technical Support Associate information

See Virginia salary details

$15

$27

$57

How much do client technical support associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for client technical support associate in Virginia is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.92 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities in Virginia are hiring for Client Technical Support Associate jobs? Cities in Virginia with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,989 per year, or $27.9 per hour.
Technical Support Specialist

Technical Support Specialist

LinTech Global

Portsmouth, VA • On-site

$23.42 - $26.44/hr

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

Technical Support Specialist
Location: 100% Onsite - NMC Portsmouth, Portsmouth Va
The Technical Support Specialist will work directly with customers to describe functionality, troubleshoot problems, monitor system availability, and resolve incidents. The position may interact with program application developers, trainers, and infrastructure support. The position will use a Sponsor's tool to manage tickets/support requests. The position must be able to accurately capture, categorize, and report trouble calls, suggested system enhancements, etc. The position may also support testing and process access requests.
Responsibilities:
  • Responsible for all customer and field maintenance support issues relative to NMCP IM/IT.
  • Responsibilities include Management, Field Technical Support, Research and Development (new technologies) workstation/client support.
  • Conduct site surveys, then assess and document current site configuration and user requirements. Design and optimize network topologies.
  • Analyze existing requirements and prepare specification recommendations for hardware/software acquisitions.
  • Prepare engineering plans and site installation Technical Design Packages.
  • Develop hardware/software installation schedules.
  • Prepare drawing documenting configuration changes at each site.
  • Prepare site installation and test reports.
  • Configure systems, communication devices, and peripheral equipment.
  • Install network hardware/software.
  • Train site personnel in proper use of recently installed hardware/software.
  • Build specialized interconnecting cables.
  • Troubleshoot system software problems and support users in overcoming difficulties with software. Review, test, and coordinate software updates and changes to verify correct operation and to instruct users in ways to maximize the benefits.
  • Distribute and inform users about new procedures and policies established to improve system efficiency. Support user groups in planning for equipment locations and reallocations, which improve system productivity, and recommend reallocations to users when inefficiencies are identified.
  • Support users in setting up new hardware systems including terminals, printers, and other inputs/output devices that interface with hardware.
  • Run diagnostics at the microcomputer level and isolate hardware malfunctions at least to the workstation level.
  • Provide on-site user assistance for migration of data and orientation to the operation of Microsoft Windows, Outlook, Excel, PowerPoint, Word, and Access.

Required Qualifications:
  • 3+ Years' combined experience in the installation of IT equipment to include experience in the installation of all the following:
    • Computers / CPU's
    • Printers
    • Scanners
    • Data Cabling
    • Basic software
  • Experience utilizing Microsoft Word and Microsoft Excel
  • General experience in the training of personnel in the use of installed equipment
  • Microsoft Certified IT Professional (preferred) Microsoft Technology Associate

Required to Start:
  • An IAT II/CompTIA Security+ ce Certification is Required to Start
  • A NACLC & DHA CAC are Required to Start

Company Description
Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.
Benefits
Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!
EEO Statement
Dexian Government Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.
All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.
#DICE
#LI-LM1
This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.

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