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Client Technical Support Associate Jobs in Virginia

InterSources

Technical Support

Richmond, VA

We provide strategic and technical advice, and we have expertise in areas covering Artificial ... Our teams also drive growth by refining technology-driven client experiences that put the users ...

INSPYR Solutions

Technical Support Tech

Arlington, VA

$24/hr

Associate's degree in Information Technology or a related field (or equivalent experience) Nice to ... Our solutions are tailored to each client and include a wide variety of professional services ...

INSPYR Solutions

Technical Support Tech

Arlington, VA · On-site

$24/hr

Associate's degree in Information Technology or a related field (or equivalent experience) Nice to ... Our solutions are tailored to each client and include a wide variety of professional services ...

LinTech Global, Inc.

Be Seen First

Technical Support Specialist

Portsmouth, VA · On-site

... workstation/client support. C. Conduct site surveys, then assess and document current site ... Microsoft Certified IT Professional (preferred) Microsoft Technology Associate Company Description ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Associate's degree in Information Technology, Computer Science, or a related field (or equivalent ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Virginia

Client Technical Support Associate information

See Virginia salary details

$15

$27

$57

How much do client technical support associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for client technical support associate in Virginia is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.92 per hour, depending on experience, location, and employer.

What Does a Client Technical Support Associate Do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities in Virginia are hiring for Client Technical Support Associate jobs? Cities in Virginia with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,989 per year, or $27.9 per hour.

Technical Support Specialist

Client First Technologies

Virginia Beach, VA

Other

Posted 16 days ago

Job description

Technical Support Specialist

Client First Technologies is currently seeking a Technical Support Specialist to support an upcoming contract. The Technical Support Specialist provides Tier I and Tier II technical support services to ensure reliable and secure operation of IT systems. This role supports end users through troubleshooting, system access management, and service request fulfillment.

This is a full-time, on-site position in multiple locations including: Dahlgren, VA; Norfolk, VA; San Diego, CA; and Great Lakes, IL.

CFT offers a competitive benefit package and collaborative work environment with a strong company culture. Veterans and military spouses are encouraged to apply.

Employment is contingent upon award.

Responsibilities

  • Respond to, diagnose, and resolve user-reported incidents and service requests
  • Provide technical support for desktops, laptops, peripherals, and network connectivity
  • Support identity and access management processes
  • Document incidents, resolutions, and procedures in ticketing systems
  • Assist with development of SOPs and user training materials
  • Provide customer-focused support in accordance with service-level agreements

Qualifications

  • Minimum of two (2) years of experience providing IT or Help Desk support
  • Familiarity with networking fundamentals, operating systems, and troubleshooting tools
  • Knowledge of cybersecurity principles and information protection requirements
  • Experience using service management and ticketing systems
  • Strong communication and customer service skills
  • Meets DoD 8570 IAT I requirements (for example, certifications such as: A+, CCNA)

Preferred Qualifications

  • Meets DoD 8570 IAT II requirements (for example, certifications such as: Security+, CySA+)

Physical Demands

  • Must be able to sit and stand for long periods of time
  • Occasional travel and overtime may be required

Required Clearances and Screenings

  • This position is subject to a government background investigation (BI) and must meet eligibility for access to classified information. Candidates must have a current, in-scope Tier 3 (T3) BI.

CFT is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Discrimination and harassment are not tolerated.

Apply