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Client Technical Support Associate Jobs in Virginia

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

Provide timely and detailed feedback to client Product Managers. Work with product management to ... Associate's degree or post-secondary technical or specialized education from a technical ...

INSPYR Solutions

Technical Support Tech

Arlington, VA · On-site

$43K - $54K/yr

They are seeking a motivated Technical Support Tech to provide day-to-day technical assistance to ... Associate's degree in Information Technology or a related field (or equivalent experience) • US ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

Technical Support Analyst Client: VSU Location: 2430 Pine Forest Dr, Colonial Heights, VA 23834 ... Associate's degree in Information Technology, Computer Science, or a related field (or equivalent ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Saalex

$45K - $85K/yr

Saalex Corporation is seeking multiple Technical Support Specialist in Tidewater, VA and San Diego ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Virginia

Client Technical Support Associate information

See Virginia salary details

$15

$27

$57

How much do client technical support associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for client technical support associate in Virginia is $27.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.92 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs

What cities in Virginia are hiring for Client Technical Support Associate jobs?

Cities in Virginia with the most Client Technical Support Associate job openings:

Infographic showing various Client Technical Support Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,989 per year, or $27.9 per hour.

Technical Support Specialist

Client Solution Architects

Dahlgren, VA • On-site

Full-time

Re-posted 5 days ago

Job description

Job Summary:
Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Dahlgren, VA. The role involves providing technical support and service delivery, focusing on cybersecurity principles, network management, and incident tracking.
Responsibilities:
• Computer networking concepts, protocols, and security methodologies
• System performance and availability monitoring
• Network access, identity, and access management (e.g., Public Key Infrastructure)
• Remote access technologies
• Systems administration concepts
• Common network tools (e.g., ping, traceroute, nslookup)
• Electronic device functionality (computers, network components, peripherals)
• Operating System command line execution (e.g., ipconfig, netstat)
• Cloud computing service and deployment models (SaaS, IaaS, PaaS)
• Network protocols (TCP/IP, DHCP, DNS)
• Cybersecurity principles, threats, and vulnerabilities
• National and international cybersecurity laws, regulations, and ethics
• Organizational IT user security policies (e.g., account management, access control)
• Data security standards (PII, PCI, PHI)
• Information classification, compromise procedures, and incident management processes
• Risk management processes (assessment and mitigation)
• Incident data analysis and trend identification
• Service desk best practices
• Customer service and communication skills
• Technical training development and delivery
• Incident tracking and solution database management
• Trouble ticketing system utilization (incident, problem, event documentation)
• Standard Operating Procedure (SOP) development and maintenance
Qualifications:
Required:
• Must possess and maintain an active Secret Clearance
• Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support
• IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
Preferred:
• IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
Company:
Client Solution Architects is a management consulting company that offers strategic and operational solutions. Founded in 2003, the company is headquartered in Mechanicsburg, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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