... Associate degree or equivalent industry experience * ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb ... leading technical support. Euclid Chemical provides products and technologies that include ...
... Associate degree or equivalent industry experience * ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb ... leading technical support. Euclid Chemical provides products and technologies that include ...
Technical Support Services Technician I
Cleveland, OH · On-site
$45K - $50K/yr
The TSS Technician I support, monitors, and maintains the client environment either onsite or ... Possess ability to relay technical information and instruction (written and verbal) to clients with ...
Quick apply
Technical Support Services Technician I
Cleveland, OH · On-site
$45K - $50K/yr
The TSS Technician I support, monitors, and maintains the client environment either onsite or ... Possess ability to relay technical information and instruction (written and verbal) to clients with ...
Technical Support Engineer - Level 3 (Onboarding) At Park Place Technologies, a "customer first ... Work closely with Client Services to ensure new customers are migrated with seamless handover ...
Technical Support Engineer - Level 3 (Onboarding) At Park Place Technologies, a "customer first ... Work closely with Client Services to ensure new customers are migrated with seamless handover ...
Technical Support Engineer - Level 3 (Onboarding) At Park Place Technologies, a "customer first ... Work closely with Client Services to ensure new customers are migrated with seamless handover ...
Technical Support Engineer - Level 3 (Onboarding) At Park Place Technologies, a "customer first ... Work closely with Client Services to ensure new customers are migrated with seamless handover ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
High School Diploma or GED required, Associates or better desired * MCP Certification or equivalent technical work experience and knowledge (4+ years desktop support, network support, helps desk ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
Insurance Support Associate
Westlake, OH · On-site
$20 - $25/hr
As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... Placing the client first in all interactions - obsession with client experience. Basic ...
We'relooking for aTechnical Support Representative Specialistto join our ever evolvingIT Deskside ... Globalpayersthink like a client, act like anownerand win as one team.We'recurious andinnovative ...
We'relooking for aTechnical Support Representative Specialistto join our ever evolvingIT Deskside ... Globalpayersthink like a client, act like anownerand win as one team.We'recurious andinnovative ...
Manager I, Technical Support Production Printing (Inbound Digital Mail Services) POSITION PROFILE ... Manages the security and integrity of all client data and images stored within the scope of this ...
Manager I, Technical Support Production Printing (Inbound Digital Mail Services) POSITION PROFILE ... Manages the security and integrity of all client data and images stored within the scope of this ...
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Business Support Associate
Dublin, OH · On-site
$42K/yr
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Business Support Associate
Dublin, OH · On-site
$42K/yr
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Business Support Associate
Dublin, OH · On-site
$42K/yr
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Business Support Associate
Dublin, OH · On-site
$42K/yr
Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...
Client Technical Support Associate information
See Ohio salary details
$18.22 is the 25th percentile. Wages below this are outliers.
$15.31 - $18.91
31% of jobs
The median wage is $20.75 / hr.
$18.91 - $22.50
37% of jobs
$24.02 is the 75th percentile. Wages above this are outliers.
$22.50 - $26.09
16% of jobs
$26.09 - $29.69
0% of jobs
$29.69 - $33.28
6% of jobs
$33.28 - $36.88
2% of jobs
$36.88 - $40.47
0% of jobs
$40.47 - $44.07
0% of jobs
$44.07 - $47.66
0% of jobs
$47.66 - $51.25
0% of jobs
$51.25 - $54.85
7% of jobs
$15
$26
$54
How much do client technical support associate jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for client technical support associate in Ohio is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.82 per hour, depending on experience, location, and employer.
What Does a Client Technical Support Associate Do?
A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.
More about Client Technical Support Associate jobs
What cities in Ohio are hiring for Client Technical Support Associate jobs? Cities in Ohio with the most Client Technical Support Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
RPM International rating
8.6
Based on 6 frontline employees who took The Breakroom Quiz
15th of 92 rated chemical manufacturers
Job description
Euclid Chemical is currently seeking a Concrete and Construction Technical Support Specialist to join our team at our Cleveland Campus. This role provides technical support for Euclid Chemical construction products to distributor, contractor, and residential customers, as well as internal sales and marketing staff and design professionals. This role supports customers by phone and electronic communication, participates in customer sales training, and assists with the development of new products and technical sales tools.
Key Responsibilities:
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="1">Provide and track front-line telephone and electronic service and support for Euclid Chemical construction products
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="2">Schedule and manage telephone support coverage with other Technical Support Specialists, Product Managers, and marketing staff
- Assist in the development of technical support tools such as product comparative guides, brochures, sell sheets, certification letters, website content, etc.
- Assist with product troubleshooting by proactively coordinating testing and analysis activities between sales representatives, customers, R&D/product development, customer service, and operations.
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="5">Collaborate and interact with multiple internal departments and teams
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="6">Maintain electronic product technical files
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="7">Help plan and deliver product training and demonstrations for internal and external customers
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="8">Travel occasionally to construction job sites or customer locations to provide product support
Euclid Chemical offers an attractive benefits package including:
- Medical, Dental and Vision coverage
- Life Insurance, Disability, Parental Leave
- 401k with company match
- Defined benefit pension plan
- Generous vacation and holiday time
- Hybrid work model
- $48,000 - $60,000 plus annual bonus program based on % of salary (determined by education and experience)
Education and Experience:
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="1">Associate degree or equivalent industry experience
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="2">Previous call center support experience or experience in a related field
- ol]:!pt-0 [&>ol]:!pb-0 [&>ul]:!pt-0 [&>ul]:!pb-0" value="3">Construction and/or concrete knowledge preferred
Skills/Requirements:
- Proficient in Microsoft Office Suite
- SAP knowledge or acumen to learn
- Excellent communication and listening skills
- Ability to manage multiple priorities and tasks with a sense of urgency
- Effective team player
- Self-motivated and quick learner
- Dedication to customer service and support
- Ability to travel occasionally
- Multi-language capabilities is a plus
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
About Us
The Euclid Chemical Company, based in Cleveland, Ohio, is a leading manufacturer of products for the concrete and masonry construction industry in North America. For over a century, Euclid Chemical has developed strong relationships with contractors, specifiers, owners, building materials suppliers and concrete producers offering high quality products and industry leading technical support.
Euclid Chemical provides products and technologies that include: admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, repair and other products. Our leading brands, including Euco, Eucon, Plastol, Increte, Tuf-Strand, Fiberstrand, Dural, Vandex, QWIKjoint, and EucoRepair are known in the concrete industry for innovation and high quality, verified through ISO 9001 certification.
With the expertise to provide complete solutions for every concrete project, Euclid Chemical provides in-house support services including research and development, petrographic analysis, continuing education seminars, contractor and distributor training programs and consultation services for contractors, architects, engineers and owners. Leveraging these strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.
What RPM International employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About RPM International
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
10,000+ Employees
Headquarters location
Medina, OH, US
Year founded
1947