Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp ... As a seasonal Operations Technical Specialist, you will play a key role in supporting office ...
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort ... A minimum of 8 years of experience in the management of training environment; technical, networking ...
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort ... A minimum of 8 years of experience in the management of training environment; technical, networking ...
Remote Travel Coordination & Customer Support Associate
Carroll, IA · Remote
$14 - $19.25/hr
A remote travel service company is looking for a proactive Customer Service Associate to support ... In this fully remote role, you will handle client inquiries, take ownership of requests, and ensure ...
Remote Travel Coordination & Customer Support Associate
Carroll, IA · Remote
$14 - $19.25/hr
A remote travel service company is looking for a proactive Customer Service Associate to support ... In this fully remote role, you will handle client inquiries, take ownership of requests, and ensure ...
Software Support Analyst - PERM FTE
Cedar Rapids, IA · On-site
$45K - $55K/yr
The ideal candidate will bring a strong technical support background, be comfortable troubleshooting software issues, working directly with users, and analyzing client data files to determine the ...
Quick apply
Software Support Analyst - PERM FTE
Cedar Rapids, IA · On-site
$45K - $55K/yr
The ideal candidate will bring a strong technical support background, be comfortable troubleshooting software issues, working directly with users, and analyzing client data files to determine the ...
As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Leaders who support your development through coaching and managing opportunities * Ability to make ...
As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Leaders who support your development through coaching and managing opportunities * Ability to make ...
Technical Sales Rep
Cedar Rapids, IA · On-site
Associate's degree or equivalent combination of education and experience * 3-5 years of related sales, customer service, or technical support experience * Ability to manage high-pressure situations ...
Technical Sales Rep
Cedar Rapids, IA · On-site
Associate's degree or equivalent combination of education and experience * 3-5 years of related sales, customer service, or technical support experience * Ability to manage high-pressure situations ...
As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Leaders who support your development through coaching and managing opportunities * Ability to make ...
As a Client Associate/Registered Client Associate, become a trusted resource to our clients ... Leaders who support your development through coaching and managing opportunities * Ability to make ...
Remote Travel Coordination & Customer Support Associate
Waterloo, IA · Remote
$14.25 - $19.75/hr
A travel coordination service is seeking a proactive Customer Service Associate to manage client inquiries and assist with travel arrangements in a fully remote environment. You will guide clients ...
Remote Travel Coordination & Customer Support Associate
Waterloo, IA · Remote
$14.25 - $19.75/hr
A travel coordination service is seeking a proactive Customer Service Associate to manage client inquiries and assist with travel arrangements in a fully remote environment. You will guide clients ...
Field Support Tech Role Omaha Nebraska/ Lincoln Nebraska/ Council Bluffs, IA/ Harlan, IA/ Bellevue ... Client technical certification list * 3+ years professional experience in a computer or systems ...
Field Support Tech Role Omaha Nebraska/ Lincoln Nebraska/ Council Bluffs, IA/ Harlan, IA/ Bellevue ... Client technical certification list * 3+ years professional experience in a computer or systems ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... non-technical stakeholders. Preferred Qualifications: * Experience in an AEC or engineering ...
We are dedicated to client experience and solve the most complex challenges to create a sustainable ... non-technical stakeholders. Preferred Qualifications: * Experience in an AEC or engineering ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Technical Experience : The Tech-bar/OSS support member should have strong technical knowledge and hands-on experience on below technologies: * Microsoft Client OS (Win 10, 11) * Active Directory ...
Client Technical Support Associate information
What Does a Client Technical Support Associate Do?
A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

Full-time
This job post has expired today. Applications are no longer accepted.
Job description
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll...
- Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
- Deliver supplies and materials to and from tax office locations in a timely and organized manner
- Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
- Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
- Maintain an inventory of district resources
- Track and control hot spare computer equipment in the district
- Document hardware problems and their resolution within the ticketing system
- Maintain up-to-date technical knowledge of the department's supported products and systems
- Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
- High school diploma or equivalent
Work Experience:
- Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
- Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
- Must have reliable transportation to travel between office locations as required
- Must be able to work independently
- Must be able to lift 55 pounds
- Demonstrated decision-making, analytical, and problem-solving skills
- Demonstrated organization, prioritization, and project coordination skills
- Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
- Effective time management and multi-tasking skills
- Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.