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Client Support Rep Jobs in Texas (NOW HIRING)

Traveling with Tasha

Client Support Specialist

Houston, TX · Remote

$17.25 - $23.25/hr

About the job Client Support Specialist Overview We are seeking a Remote Customer Service Representative to assist clients with travel-related questions, planning support, and reservation ...

Universal Processing

Bilingual Client Support

Houston, TX · On-site

$3.50K/mo

The Client Support role is a fully onsite position 5 days a week in our Houston, TX office. This position is a critical role that interacts directly with our clients and supports our sales effort. A ...

All Points North

Client Support Associate- FT

Keller, TX

$16 - $21.75/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

TRIBAL DIAGNOSTICS LLC

$20/hr

The Field Sales Support Representative at Tribal Diagnostics provides on-the-ground support for the sales team by maintaining consistent in-person engagement with key client accounts. This role ...

MDC Data Centers

Customer Support Representative

Mcallen, TX

$15.25 - $20.75/hr

Join the MDC Team as a Customer Support Representative! At MDC Data Centers, we're looking for a ... Coordinate with the Customer Success team to ensure smooth handling of non-standard client requests.

MDC Data Centers

Customer Support Representative

Mcallen, TX · On-site

$15.25 - $20.75/hr

Join the MDC Team as a Customer Support Representative! At MDC Data Centers, we're looking for a ... Coordinate with the Customer Success team to ensure smooth handling of non-standard client requests.

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How much do client support rep jobs pay per hour?

As of May 31, 2026, the average hourly pay for client support rep in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.
Client Support Rep jobs near you

Client Support Specialist

Traveling with Tasha

Houston, TX • Remote

$17.25 - $23.25/hr

Other

Posted 3 days ago

Job description

About the job Client Support Specialist
Overview
We are seeking a Remote Customer Service Representative to assist clients with travel-related questions, planning support, and reservation coordination. In this role, you will help individuals and families navigate the travel planning process while providing clear communication and a positive service experience.
The Customer Service Representative acts as a helpful point of contact for clients researching vacations, organizing travel details, and preparing for upcoming trips. Responsibilities may include answering inquiries about destinations, assisting with reservations for hotels, cruises, and vacation packages, and helping ensure travel plans are accurate and well organized.
This remote opportunity offers flexible scheduling and access to professional training resources. It is ideal for individuals who enjoy helping others, solving problems, and delivering thoughtful service while working independently in a supportive environment. Prior travel industry experience is not required, as training and mentorship are provided.
Key Responsibilities
Respond to client inquiries related to travel planning, destinations, and reservations
Assist with coordinating travel arrangements including accommodations, cruises, and vacation packages
Provide clear communication regarding booking details, confirmations, and updates
Maintain accurate client records and reservation information
Research travel options to help clients identify suitable vacation experiences
Support clients before and after travel with questions or itinerary updates
Stay informed on travel trends, destinations, and supplier offerings
Qualifications
Strong communication and customer service skills
Comfortable using online systems and digital communication tools
Highly organized with attention to detail
Ability to work independently in a remote environment
Interest in travel, hospitality, or destination knowledge
Reliable internet connection and remote workspace
What We Offer
Remote work with flexible scheduling
Access to training and professional development resources
Supportive team environment within a growing travel network
Opportunity to develop knowledge in travel planning and customer service
If you enjoy assisting others, staying organized, and helping people prepare for meaningful travel experiences, this role provides an opportunity to build valuable skills while working remotely.

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