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Client Support Rep Jobs in Texas (NOW HIRING)

ADP

Payroll Support Rep

El Paso, TX

$47K - $49K/yr

To support a unified Client experience, they will also have familiarity with common HR questions ... The Payroll Support Representative will also be assigned to a specific group of Clients for the ...

Sock Club

Sales Support Representative

Austin, TX · On-site

$45K - $52K/yr

As our Sales Support Representative, you'll be the engine that keeps our sales pipeline running smoothly and helps deliver an exceptional client experience. This is an entry-level role designed for ...

BCForward

Tech Support Representative- Hybrid

Addison, TX · On-site

$20 - $20.40/hr

BCforward is currently seeking a highly motivated Tech Support Representative for an opportunity in ... Client Care is our top priority. * The successful candidate will have attention to detail and be ...

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Client Support Rep information

See Texas salary details

$10

$17

$23

How much do client support rep jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client support rep in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What does a client support rep do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How can I make 2000 a week working from home?

A Client Support Representative can potentially earn $2,000 a week by working full-time, providing high-quality customer service, and gaining experience or specialized skills. Some roles offer commission or performance-based bonuses that can increase earnings, and proficiency with communication tools and CRM software is often required. Achieving this income level may also involve working additional hours or taking on multiple clients or roles.

What job makes $10,000 a month without a degree?

A Client Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels usually demand expertise, certifications, or business ownership rather than formal education alone.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

Is CSR a good entry level position?

A Client Support Representative (CSR) role is generally considered a good entry-level position because it requires basic communication and problem-solving skills, often with on-the-job training. It provides experience in customer service, technical tools, and understanding client needs, which can be valuable for advancing into higher roles in support, sales, or management.
Client Support Rep jobs near you
Clinical Support Representative - Austin, TX

Clinical Support Representative - Austin, TX

Steris Corporation

Austin, TX • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

55th of 875 rated healthcare providers

Job description

As a Clinical Support Representative at STERIS, you will assist Account Mangers by supporting Customer facing activities for the Procedural Capital product line. You will perform the value-added services to differentiate STERIS from its competitors which includes equipment audits, EEP program utilization and/or support, and Customer in-services. You will also support the after-sale process including inventory of deliveries, post-order submittal sign-off, and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment.
This territory covers Austin, DFW and surrounding area of Texas and Oklahoma
What will you do as a Clinical Support Representative
  • Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory.
  • Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions.
  • Understand and effectively present technical literature and how it applies to solving the Customer needs.
  • Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration.
  • Act as a liaison between Service and Sales at the time of installation.
  • Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing.
  • Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians.
  • Maintain knowledge for each account's history, contacts, and current and long-term purchase plans for designated products.
  • Identify and recognize key business opportunities and trends to appropriate team member.
  • Record Customer feedback and complaint information through the proper quality processes and channels.
  • Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams.

The Experience, Skills, and Abilities Needed
  • Required
    • Associate's degree
    • 2 years of successful medical device sales or hospital sales experience
    • Ability to travel overnight up to 40%
    • Must be able to be compliant with hospital/customer credentialing requirements

  • Preferred
    • Bachelor's degree
    • 2 years of experience in Operating Room Integration or Sterile Processing Department
    • Experience supporting functions such as Clinical Engineering or hospital IT
    • Experience in B2B sales
    • Experience in audio visual communications

What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
• Base Salary + Incentive Compensation Program
• Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
• Cell Phone Stipend
• Robust Sales Training Program
• Flexible Time Off + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts
#LI-BS1
Pay range for this opportunity is $70,000- $75,500. This position is incentive plan eligible, at target earnings of $80,000 - $85,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

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