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Client Support Rep Jobs in Texas (NOW HIRING)

About the role The Sales Support Representative serves as administrative support to the sales and ... Assists in preparing reports and presentations for client meetings. * Enters and updates sales ...

Sales Support Representative

Fort Worth, TX · Hybrid

$18.25 - $25/hr

The Sales Support Representative serves as the primary inbound contact for clients and leads ... Manage client issues (billing, product questions, returns, scheduling); resolve or escalate ...

Sales Support Representative

Fort Worth, TX · On-site

$18.25 - $25/hr

The Sales Support Representative serves as the primary inbound contact for clients and leads ... Manage client issues (billing, product questions, returns, scheduling); resolve or escalate ...

Customer Support Representative

Mcallen, TX · On-site

$15.25 - $20.75/hr

Join the MDC Team as a Customer Support Representative! At MDC Data Centers, we're looking for a ... Coordinate with the Customer Success team to ensure smooth handling of non-standard client requests.

Benefits Support Representative I

Plano, TX · On-site

$16 - $20.25/hr

Benefits Support Center Manager Job Summary The Benefits Support Representative is the voice of Selerix for employees at client organizations. This role exists to ensure that every employee who has a ...

Lead and supervise the daily operations of the Client Service team, including Client Support Leads and Sales Support Representatives * Manage workload distribution, prioritization, task assignments ...

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Client Support Rep information

See Texas salary details

$10

$17

$23

How much do client support rep jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for client support rep in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.47 per hour, depending on experience, location, and employer.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

Client Support Specialist - Insurance

Jacobs Insurance Services, LLC

Grapevine, TX • On-site

$18 - $25/hr

Full-time

PTO

Posted 21 hours ago


Job description

Benefits:
  • Swing shifts
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Parental leave

The  Client Support Specialist works closely with the producer to manage daily responsibilities in a fast-paced, sales-driven office environment. Strong attention to detail, excellent phone skills, and the ability to thrive under pressure are essential. The ideal candidate is comfortable multitasking, managing high call volumes, and answering phone calls with a professional, relationship-driven approach that fosters trust and connection. Proficiency with advanced technology—including operating across four computer screens simultaneously—is required. This position is ideal for someone seeking a long-term career with opportunities for growth. 
Compensation, Benefits & Perks