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Client Support Rep Jobs in Texas (NOW HIRING)

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Client Support & Guidance * Serve as the primary support contact for LMS users, responding to ...

Bluewater Learning, Inc.

Support Representative

Plano, TX

$17.25 - $23.25/hr

We are looking for an entry-level LMS Support Representative who is eager to start or grow a career ... Client Support & Guidance * Serve as the primary support contact for LMS users, responding to ...

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How much do client support rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for client support rep in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.
Client Support Rep jobs near you

Remote Client Support Representative - Travel

SWEET CAROLINA TRAVELS

Dallas, TX • Remote

$15.50 - $20.25/hr

Full-time

Posted 7 days ago

Job description

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

Key Responsibilities

  • Support clients remotely via email, phone, and messaging platforms
  • Respond to travel-related inquiries in a timely, professional manner
  • Assist with itinerary changes, cancellations, updates, and special requests
  • Provide clear information on destinations, travel requirements, and agency processes
  • Monitor upcoming trips and proactively communicate with clients as needed
  • Resolve issues efficiently while maintaining a high level of customer satisfaction

Ideal Candidate

  • Strong written and verbal communication skills
  • Customer service experience (travel, hospitality, or support roles preferred)
  • Highly organized, dependable, and detail-oriented
  • Comfortable working independently in a fully remote role
  • Able to learn new systems, booking platforms, and digital tools quickly
  • Passionate about travel and delivering excellent client support

What We Offer

  • Fully remote position
  • Flexible scheduling options
  • Comprehensive training and ongoing support
  • Growth opportunities within a travel-focused company
  • Access to travel-related perks and industry discounts
  • Supportive and collaborative remote team environment


Apply