Support Manager, Managed Services Experience, Marietta, GA As the Support Manager with Managed ... solutions and client documentation repository and ensure quality solutions and procedures are ...
Support Manager, Managed Services Experience, Marietta, GA As the Support Manager with Managed ... solutions and client documentation repository and ensure quality solutions and procedures are ...
Property Support Manager
Atlanta, GA · On-site
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
Property Support Manager
Atlanta, GA · On-site
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
Property Support Manager
Atlanta, GA · On-site
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
New
Property Support Manager
Atlanta, GA · On-site
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
New
Field Support Manager
Atlanta, GA · On-site
This person will be a Manager or leader over a tech support group. Need to be strong people person ... client-facing role. 1-year experience managing a geographically dispersed team preferred (this ...
Field Support Manager
Atlanta, GA · On-site
This person will be a Manager or leader over a tech support group. Need to be strong people person ... client-facing role. 1-year experience managing a geographically dispersed team preferred (this ...
Client Support Specialist (Bilingual, French)
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
... support, customer success, or related client-facing roles * Ability to work Noon - 8 pm EST ... Interest in knowledge management, process improvement, and customer enablement * Written and spoken ...
Client Support Specialist (Bilingual, French)
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
... support, customer success, or related client-facing roles * Ability to work Noon - 8 pm EST ... Interest in knowledge management, process improvement, and customer enablement * Written and spoken ...
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
New
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
New
Travel Booing and Client Support | Online
Atlanta, GA · Remote
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
New
Travel Booing and Client Support | Online
Atlanta, GA · Remote
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
New
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed -- for example, OEM standards compliance roll-outs, release of ...
New
Quick apply
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed -- for example, OEM standards compliance roll-outs, release of ...
New
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
New
Deployment Support Manager
Atlanta, GA · On-site
Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...
New
Travel Booing and Client Support | Online
Atlanta, GA · On-site +1
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
New
Travel Booing and Client Support | Online
Atlanta, GA · On-site +1
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
New
Sales Support Manager - GCB
Atlanta, GA · On-site
Responsible for leading, managing and executing sales performance and support strategies. Key ... Creates a world class client experience environment through continuous improvement of internal ...
Sales Support Manager - GCB
Atlanta, GA · On-site
Responsible for leading, managing and executing sales performance and support strategies. Key ... Creates a world class client experience environment through continuous improvement of internal ...
Remote Client Support Representative (Entry-Level)
Atlanta, GA · Remote
$16.50 - $22.25/hr
Organized and able to manage appointments and client follow-ups * Interested in developing ... and support needed to grow within the organization. Most importantly, you'll have the opportunity ...
Quick apply
Remote Client Support Representative (Entry-Level)
Atlanta, GA · Remote
$16.50 - $22.25/hr
Organized and able to manage appointments and client follow-ups * Interested in developing ... and support needed to grow within the organization. Most importantly, you'll have the opportunity ...
Client Support & Travel Booking | Online
Atlanta, GA · Remote
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
Client Support & Travel Booking | Online
Atlanta, GA · Remote
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
Client Support & Travel Booking | Online
Atlanta, GA · On-site +1
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
Client Support & Travel Booking | Online
Atlanta, GA · On-site +1
$45K - $65K/yr
We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients ... and manage your own schedule Professional, dependable, and proactive No previous experience ...
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
Client Support Specialist (Bilingual, French)
Atlanta, GA · On-site
$16.25 - $21.25/hr
Client Support Specialist (Bilingual, French) Atlanta, US Remote We're looking for a Customer ... Interest in knowledge management, process improvement, and customer enablement * Written and spoken ...
Client Support Specialist (Bilingual, French)
Atlanta, GA · On-site
$16.25 - $21.25/hr
Client Support Specialist (Bilingual, French) Atlanta, US Remote We're looking for a Customer ... Interest in knowledge management, process improvement, and customer enablement * Written and spoken ...
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...
Client Support Specialist - Greater Atlanta, GA Area (REMOTE)
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... Robust time management and organizational skills The Value You Deliver * Engage with customers, via ...
Client Support Specialist - Greater Atlanta, GA Area (REMOTE)
Atlanta, GA · On-site +1
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... Robust time management and organizational skills The Value You Deliver * Engage with customers, via ...
Client Support Specialist - Greater Atlanta, GA Area (REMOTE)
Atlanta, GA · On-site
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... Robust time management and organizational skills The Value You Deliver * Engage with customers, via ...
Client Support Specialist - Greater Atlanta, GA Area (REMOTE)
Atlanta, GA · On-site
$17.25 - $23.25/hr
As a Client Support Specialist you will be an integral part of a fast-paced, team oriented ... Robust time management and organizational skills The Value You Deliver * Engage with customers, via ...
Client Support Manager information
See Conley, GA salary details
$32.3K is the 25th percentile. Wages below this are outliers.
$24K - $32.5K
26% of jobs
$32.5K - $41K
10% of jobs
The median wage is $44.1K / yr.
$41K - $49.5K
40% of jobs
$49.5K - $58K
5% of jobs
$58K - $66.4K
6% of jobs
$66.4K - $74.9K
5% of jobs
$74.9K - $83.4K
3% of jobs
$83.4K - $91.9K
0% of jobs
$91.9K - $100.3K
0% of jobs
$100.3K - $108.8K
1% of jobs
$108.8K - $117.3K
3% of jobs
$24K
$53.7K
$117.3K
How much do client support manager jobs pay per year?
What cities near Conley, GA are hiring for Client Support Manager jobs?
Cities near Conley, GA with the most Client Support Manager job openings:

Full-time
Medical, Retirement, PTO
Re-posted 2 days ago
Key responsibilities
Lead the team providing first and second level support for all managed customers.
Coordinate support processes for incidents and service requests, and establish objectives and metrics for the support desk.
Manage the performance and operation of 24x7 support to ensure service levels are achieved.
Job description
As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed customers. Your role will be to coordinate overall support process for incidents/service requests and establish objectives/metrics for the support desk operation that reflect the organization's overall goals. As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be responsible for managing staff to meet/exceed expectations about performance, defined metrics/benchmarks, and that standards and processes are followed. This position is 100% Onsite.
Responsibilities:
- Monitor all requests, incidents and problems reported or detected in the Cloud Support organization.
- Develop and mature phone/ticket escalation processes to ensure free flow of information within the organization.
- Drive ticket deep-dive analysis and develop strategies for improvement of team efficiency and effectiveness.
- Oversee technical solutions and client documentation repository and ensure quality solutions and procedures are available and used by your team members.
- Implement and cultivate capture of NPS scores to measure customer satisfaction.
- Recruit, onboard, train and day-to-day lead Level-1 and level-2 support representatives in the Cloud Support team.
Qualifications:
- 8+ years of technology experience in a Managed Services Department.
- 5+ years of experience in a leadership role.
- People management experience.
- Customer onsite and remote support experience.
- Ability to work in a fast passed, dynamic environment.
- Strong communication, writing, and presentation skills.
- Data Center Operations and Infrastructure Design experience, an asset.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Marietta GA Jobs, Support Manager, Cloud Support, Incident Request, Service Request, Data Center, Operations, Infrastructure, Leadership, People Management, Managed Service Provider, Georgia Recruiters, IT Jobs, Georgia Recruiting
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We help companies that are looking to hire Support Managers for jobs Marietta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995