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Client Support Manager Jobs in Conley, GA (NOW HIRING)

The Property Support Manager fills in as the company's representative, in all areas of property ... managing the client/owner relationship by conducting property tours, providing updates and ...

New

This person will be a Manager or leader over a tech support group. Need to be strong people person ... client-facing role. 1-year experience managing a geographically dispersed team preferred (this ...

Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

New

Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed -- for example, OEM standards compliance roll-outs, release of ...

New

Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

Partner with Client Success and Sales teams to facilitate and expedite product deployment * Develop ... Manage special projects as needed - for example, OEM standards compliance roll-outs, release of new ...

New

Showing results 41-60

Client Support Manager information

See Conley, GA salary details

$24K

$53.7K

$117.3K

How much do client support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client support manager in Conley, GA is $53,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,100.00 per year, depending on experience, location, and employer.

What cities near Conley, GA are hiring for Client Support Manager jobs?

Cities near Conley, GA with the most Client Support Manager job openings:

Infographic showing various Client Support Manager job openings in Conley, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,656 per year, or $25.8 per hour.

Support Manager, Managed Services Experience

Next Step Systems

Marietta, GA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


Key responsibilities

  • Lead the team providing first and second level support for all managed customers.

  • Coordinate support processes for incidents and service requests, and establish objectives and metrics for the support desk.

  • Manage the performance and operation of 24x7 support to ensure service levels are achieved.


Job description

Support Manager, Managed Services Experience, Marietta, GA
As the Support Manager with Managed Services experience, you will lead the team providing first and second level support for all managed customers. Your role will be to coordinate overall support process for incidents/service requests and establish objectives/metrics for the support desk operation that reflect the organization's overall goals. As the Cloud Support Manager, you will manage the performance and operation of 24x7x365 support to clients (internal and external) and ensure that service levels are achieved. You will also be responsible for managing staff to meet/exceed expectations about performance, defined metrics/benchmarks, and that standards and processes are followed. This position is 100% Onsite.
Responsibilities:
- Monitor all requests, incidents and problems reported or detected in the Cloud Support organization.
- Develop and mature phone/ticket escalation processes to ensure free flow of information within the organization.
- Drive ticket deep-dive analysis and develop strategies for improvement of team efficiency and effectiveness.
- Oversee technical solutions and client documentation repository and ensure quality solutions and procedures are available and used by your team members.
- Implement and cultivate capture of NPS scores to measure customer satisfaction.
- Recruit, onboard, train and day-to-day lead Level-1 and level-2 support representatives in the Cloud Support team.
Qualifications:
- 8+ years of technology experience in a Managed Services Department.
- 5+ years of experience in a leadership role.
- People management experience.
- Customer onsite and remote support experience.
- Ability to work in a fast passed, dynamic environment.
- Strong communication, writing, and presentation skills.
- Data Center Operations and Infrastructure Design experience, an asset.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Marietta GA Jobs, Support Manager, Cloud Support, Incident Request, Service Request, Data Center, Operations, Infrastructure, Leadership, People Management, Managed Service Provider, Georgia Recruiters, IT Jobs, Georgia Recruiting
Looking to hire for similar positions in Marietta, GA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Support Managers for jobs Marietta, Georgia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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