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Client Support Manager Jobs in Brunswick, GA (NOW HIRING)

This role bridges client support and client management by ensuring accurate operational execution, reporting, and revenue cycle workflows. The Client Administrator translates client needs and support ...

Tax Manager

Brunswick, GA

$100K - $131K/yr

Our culture encourages individual growth and development, rewards personal excellence and supports ... Exceptional client service and communication skills with a demonstrated ability to develop and ...

Tax Manager

Brunswick, GA · On-site

$100K - $131K/yr

Our culture encourages individual growth and development, rewards personal excellence and supports ... Exceptional client service and communication skills with a demonstrated ability to develop and ...

Manage timelines, dependencies, and resources to maintain delivery excellence across multiple ... Support pre-sales efforts by contributing to project scoping, proposals, and client presentations.

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Client Support Manager information

See Brunswick, GA salary details

$22.6K

$50.4K

$110.1K

How much do client support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client support manager in Brunswick, GA is $50,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $57,300.00 per year, depending on experience, location, and employer.

What cities near Brunswick, GA are hiring for Client Support Manager jobs?

Cities near Brunswick, GA with the most Client Support Manager job openings:

Infographic showing various Client Support Manager job openings in Brunswick, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,362 per year, or $24.2 per hour.

Team Lead, Implementation & Client Support

ssi

Brunswick, GA • On-site

Full-time

Re-posted 2 days ago


Key responsibilities

  • Manage the day-to-day functions of the client support group and oversee provider and partner account integrations.

  • Coordinate onboarding activities, provider training, and facilitate effective communication during implementations and expansions.

  • Serve as the primary escalation contact for complex client inquiries, operational issues, and support request resolutions.


Job description

Client Support and Implementation Lead 

The Client Support and Implementation Lead manages the day-to-day functions of the client support group and oversees the successful integration and growth of partner and provider accounts. In this capacity, the individual acts as the primary escalation contact for staff, provides coaching and development and facilitates effective communication between external stakeholders and internal business units.

This role is essential in ensuring exceptional service delivery, successful provider launches, seamless adoption of services and ongoing client satisfaction. It requires a blend of operational management, team guidance and strategic coordination to enhance organizational performance and ensure client satisfaction.

Duties and Responsibilities

  • Serve as a key team member in supporting new activity and expansions
  • Serve as the primary escalation point for complex client inquiries, concerns and operational issues.
  • Ensure timely and accurate resolution of support requests across all channels.
  • Coordinate onboarding activities for new providers, departments and client locations.
  • Serve as the primary operational contact during provider implementations and expansion initiatives.
  • Facilitate provider training, workflow reviews and readiness assessments prior to launch.
  • Track onboarding milestones, project deliverables, risks, dependencies and action items.
  • Partner with Product and Technology to ensure successful implementations.
  • Monitor provider engagement following launch and proactively address barriers to success.
  • Support ongoing relationship management activities for newly launched providers and departments.  Participate in implementation planning, launch meetings and ops readiness reviews.
  • Assist senior leaders with reporting and analysis.
  • Act as SME for onboarding and client experience best practices.
  • Support change management initiatives and operational enhancements.
  • Excellent customer service and relationship management skills.
  • Strong verbal, written and presentation communication abilities.
  • Must have good problem-solving skills.
  • Ability to work under pressure and to prioritize.

Team Leadership & Employee Development 

  • Lead, coach and develop Patient Support Specialists 
  • Conduct regular one-on-ones, coaching sessions and performance reviews. 
  • Identify skill gaps and implement performance improvement plans as needed. 
  • Assist Senior leaders with recruiting, hiring onboarding and training of new employees. 
  • Foster an environment of Support, Engagement and Accountability (SEA) 
  • Recognize and reward performance while addressing other concerns promptly and effectively. 
 

Marginal Functions

  • Perform other job-related duties as assigned.
  • Participate in cross-functional meetings and go-live activities 

WILDLY IMPORTANT GOAL - Create an environment where all members of the Customer and Client Support team are skilled and ready to provide timely and accurate support that helps our patients, providers and clients successfully access, understand and use the Patient.com platform while minimizing effort and increasing trust.