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Client Support Executive Jobs in Alberta (NOW HIRING)

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven ... support of Xerox behind you. Key Responsibilities * Develop a deep understanding of Xerox ...

Remote Virtual Executive Assistant

Calgary, AB · On-site

CA$1.5K - CA$3.8K/mo

Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations. The Executive Assistant is a vital member of the ...

Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations. The Executive Assistant is a vital member of the ...

... for a Client Executive to join our award-winning Business Insurance division for our Alberta ... Full support for continuing education & internal opportunities to grow as an insurance professional ...

Controller Our Calgary-based client is seeking an experienced Controller to oversee accounting ... support executive decision-making. Your success will be defined by your ability to: * Own the ...

Acting as a trusted advisor to executive stakeholders, you will identify opportunities, create ... At Digital, we're a team of highly skilled and creative thinkers that continuously support and ...

Acting as a trusted advisor to executive stakeholders, you will identify opportunities, create ... At Digital, we're a team of highly skilled and creative thinkers that continuously support and ...

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... support the growth of the company's client base * Monitor project budgets, timelines, and scope ... Excellent executive-level communication, stakeholder engagement, presentation, and negotiation ...

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Client Support Executive information

How does a client support executive typically collaborate with other departments to resolve client issues?

A Client Support Executive often works closely with teams such as sales, technical support, and product management to address and resolve client concerns efficiently. When a client raises an issue, the executive may need to gather technical details from engineers or clarify contract terms with the sales team. Effective collaboration ensures that client problems are addressed holistically, leading to higher satisfaction. Regular communication, follow-ups, and cross-functional meetings are common practices to keep everyone aligned and provide timely solutions.

What are the key skills and qualifications needed to thrive as a client support executive, and why are they important?

To excel as a Client Support Executive, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office productivity tools is typically required. Outstanding interpersonal skills, patience, and the ability to manage stress make someone stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high customer satisfaction.

What cities in Alberta are hiring for Client Support Executive jobs?

Cities in Alberta with the most Client Support Executive job openings:

Client Executive - IT Solutions

Calgary, AB • Hybrid

Xerox
IT Services • 10K+ employees

Full-time

Re-posted 17 hours ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Xerox IT Solutions Canada Ltd. is seeking a high-energy, self-motivated Sales Executive - IT Services to join our growing team. This role is ideal for an ambitious individual looking to accelerate their career in technology sales, with unlimited earning potential and the backing of a global industry leader.

As part of our dynamic team, you'll have the opportunity to develop into a trusted technology advisor, helping clients transform their business through innovative IT solutions. You'll work in an entrepreneurial environment with the stability, reputation, and support of Xerox behind you.

Key Responsibilities
  • Develop a deep understanding of Xerox's IT service offerings and infrastructure solutions.
  • Demonstrate comprehensive knowledge of our products, services, and competitive differentiators.
  • Build and manage your own book of business, driving new customer acquisition and revenue growth.
  • Maintain accurate opportunity tracking and forecasting within Salesforce.
  • Proactively prospect, qualify, and engage with new customers, presenting tailored IT solutions.
  • Prepare professional and compelling proposals, analyses, comparisons, and reports for clients.
  • Execute effective sales strategies, including alternative approaches to secure business meetings.
  • Develop a strong pipeline of prospects through consistent follow-up and relationship building.
  • Negotiate profitable agreements and manage customer expectations throughout the sales cycle.
  • Stay current with training programs and maintain up-to-date knowledge of Powerland and Xerox IT solutions.
Qualifications
  • Minimum 4 years of experience in sales or business development.
  • Experience in the IT industry.
  • Proven track record of meeting or exceeding sales targets.
Skills & Attributes
  • Proficient in Microsoft Excel and the Office suite.
  • Motivated, goal-oriented, and driven to achieve results.
  • Exceptional interpersonal, communication, and presentation skills.
  • Resilient and optimistic with the ability to overcome challenges.
  • Strong organizational skills and attention to detail.
  • Flexible and adaptable in a fast-paced environment.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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