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Client Support Engineer Jobs (NOW HIRING)

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...

AppWork

Client Support Specialist

Ramsey, NJ · On-site

$18 - $24.25/hr

Manage parallel ticket workflows for client-facing support and internal engineering bugs, following up on both until resolved. * Track open tickets on behalf of CSMs to ensure nothing falls through ...

Sheridan HR

Client Support Coordinator

Buffalo, NY · On-site

$18 - $20/hr

Our client, Life Safety Engineered Systems, is a proud, family-owned business headquartered in ... Client Support CoordinatorThe Client Support Coordinator is a key member of our operations team ...

AppWork

Client Support Specialist

Saint Petersburg, FL · On-site

$17 - $23/hr

Manage parallel ticket workflows for client-facing support and internal engineering bugs, following up on both until resolved. * Track open tickets on behalf of CSMs to ensure nothing falls through ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

... engineer that is looking to be involved in all aspects of technology & service delivery, while ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

... engineer that is looking to be involved in all aspects of technology & service delivery, while ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

Points North

Client Support Specialist

$55K - $70K/yr

Client Support Specialist Points North is looking for a Client Support Specialist to join our team ... Experience with software integration via application programming interfaces (API's) and delimited ...

Platinum Resource Group

Be Seen First

Desktop Support Engineer: 26-00049

Huntington Beach, CA · On-site

$32 - $33/hr

Huntington Beach, CA The Desktop Engineer's role is to provide desktop support for core ... Responding to client support requests, managing Help Desk Tickets in a timely manner. Help Desk ...

Hy-Tek

Automation Support Engineer

Glenview, IL

Client Support Services Supervisor: Manager of Innovative Services Shift: Day and Night Job Purpose: The Automation Support Engineer maximizes customer satisfaction by performing field service ...

Oracle

Support Engineer

Nashville, TN

$23.08 - $45.05/hr

S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required. Overview As a Support Engineer ...

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How much do client support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client support engineer in the United States is $71,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a client support engineer?

A client support engineer is a professional who provides technical assistance and troubleshooting for clients using a company's products or services. They often work in customer service environments, utilize tools like ticketing systems, and require strong communication and technical skills to resolve issues efficiently.
What cities are hiring for Client Support Engineer jobs? Cities with the most Client Support Engineer job openings:
What states have the most Client Support Engineer jobs? States with the most job openings for Client Support Engineer jobs include:
Client Support Engineer jobs near you
Infographic showing various Client Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,954 per year, or $34.6 per hour.

Support Engineer

Carefeed

Chicago, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.
Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.
Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.
About the Opportunity: Carefeed is seeking a Support Engineer to join our growing team and serve as a bridge between our engineering, product and client experience teams. As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company.
In this role, you'll split your time between fixing client issues and building tools to help prevent issues in the future. This role sits in our Integrations engineering team, where you'll use your experience supporting our integrations to help us make future implementations more resilient.
This role is well-suited for recent college or coding bootcamp graduates who are eager to start a career in software development. Our goal is to help team members in this role build the skills and experience to grow into future engineering positions at Carefeed.
Responsibilities:
  • Solve client issues. Your primary day-to-day responsibility will be to act as escalation support for Carefeed's client experience team. Investigate and fix client issues as they arise.
  • Design and implement tools and fixes. Build tools to help you and the rest of the Carefeed team detect client issues or prevent them before they arise.
  • Assist in onboarding and offboarding clients. Assist in the technical setup of new clients as needed. As with client issues, you'll be encouraged to develop tooling to automate this.
  • Collaborate cross-functionally with clients and Carefeed team members to understand requirements, resolve issues, and deliver high-quality outcomes.
  • Contribute to continuous improvement, sharing insights and feedback to strengthen processes, systems, and team collaboration.

Skills:
  • Excellent communication skills. You must be able to convey complex technical concepts clearly, both verbally and in writing, to technical and non-technical audiences.
  • Strong debugging skills, particularly relating to 3rd-party integrations. You will regularly need to collate information from SQL databases, remote server logs and client reports in order to reproduce and fix issues.
  • Experience programming web applications. Carefeed works primarily in PHP and Typescript. Experience in these languages is a plus but not required.
  • Experience with Unix-based systems (MacOS or Linux) and Internet protocols like DNS and SMTP is a plus.

Qualifications:
  • 2+ years in a technical support, client success or software development role
  • Experience in a startup environment or healthcare industry is a plus.
  • Proven track record of providing excellent client service and handling challenging client situations with professionalism.
  • Bachelor's degree in computer science, information technology, or related field, or equivalent practical experience.
  • Experience working in SaaS or enterprise software environments.

Work Location: Chicago, IL
FLSA Status: Full-time, Exempt
What You'll Love:
  • Join a fast-growing startup making a real impact in the lives of senior care providers and their communities
  • Comprehensive medical, dental, and vision insurance to support your health and well-being
  • 401(k) plan to help you plan for the future
  • Paid vacation, sick time, and company-paid holidays to support work-life balance
  • A culture that values growth and development, with opportunities to grow your career as we scale

Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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