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Client Support Engineer Jobs (NOW HIRING)

Ripple

Manager, Client Support

Chicago, IL · On-site

Rally Customer Success Managers, Solutions Team members, and DevOps to address challenging issues together. Ensure no client problem goes unresolved. WHAT YOU'LL BRING: * 5+ years of hands-on support ...

Loricus, Inc.

Support Engineer

Independence, OH · On-site

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... To keep confidential all client and company proprietary information. * To make sure that the ...

Loricus

Support Engineer

Independence, OH

Duties The support engineer's duties are to provide responsive support onsite and remotely, to ... To keep confidential all client and company proprietary information. * To make sure that the ...

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

The Lead Client Support Specialist serves as the senior technical resource within the Cards Support ... Serve as the subject matter expert for cards support engineers on the issuer processing platform ...

All Together Recovery

Client Support

Danville, KY · On-site

The Client Support Specialist is vital to ensuring client needs are met and improving the treatment ... Their primary function is to help the day-to-day operations, logistics, and programming of ATR run ...

New

All Together Recovery

Client Support

Danville, KY · On-site

The Client Support Specialist is vital to ensuring client needs are met and improving the treatment ... Their primary function is to help the day-to-day operations, logistics, and programming of ATR run ...

New

Canary Systems, Inc.

Hardware Support Engineer

Tucson, AZ · Hybrid

$106K - $140K/yr

Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific devices) - Training provided * MLBasic - Proprietary language for MLBase ...

Canary Systems

Hardware Support Engineer

Tucson, AZ · On-site

$106K - $140K/yr

Manage client support tickets through internal systems * Learn and utilize: * CRBasic programming (Campbell Scientific devices) - Training provided * MLBasic - Proprietary language for MLBase ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX · On-site

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...

EPMA

CloudFlare WAF Support Engineer

Houston, TX

EPMA is seeking an experienced CloudFlare WAF Support Engineer to join a client supporting a critical production environment. This role is supporting an existing CloudFlare deployment during a ...

PinnaclePartners

Support Engineer

Plano, TX · Remote

Up to $124K Direct Hire Pinnacle Partners is assisting our client in their search for a Support Engineer to join their team, ideally in the Plano, TX area. This person will serve as a SME within ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to avoid future problems, and advocate for Carefeed's clients to the rest of the company. In this role ...

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Client Support Engineer information

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How much do client support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client support engineer in the United States is $71,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a client support engineer?

A client support engineer is a professional who provides technical assistance and troubleshooting for clients using a company's products or services. They often work in customer service environments, utilize tools like ticketing systems, and require strong communication and technical skills to resolve issues efficiently.
What cities are hiring for Client Support Engineer jobs? Cities with the most Client Support Engineer job openings:
What states have the most Client Support Engineer jobs? States with the most job openings for Client Support Engineer jobs include:
Client Support Engineer jobs near you
Infographic showing various Client Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,954 per year, or $34.6 per hour.

Manager, Client Support

Ripple

Chicago, IL • On-site

Other

Re-posted 23 days ago

Job description

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. We seek a Manager, Client Support who shares our commitment to excellence. You'll play a key part in delivering flawless service with innovative SaaS treasury and risk management solutions. You will lead a dynamic team and manage processes that ensure excellent client experiences. 

WHAT YOU'LL DO: 

  • Inspire, mentor, and develop a team of Client Support Analysts, cultivating a culture where curiosity, accountability, and client-first thinking drive every interaction.
  • Improve our onboarding and training programs by crafting experiences that ensure new analysts start off strong and steadily increase the team's overall expertise.
  • Own the Client Support queue lifecycle with precision driving timely triage, prioritization, and fast, high-quality resolution.
  • Step in as the go-to resource for complex technical challenges, bringing calm, curiosity, and expertise to every blocking issue.
  • Obsess over the metrics that matter. SLAs, queue health, resolution times, and client satisfaction using data to continuously improve.
  • Maintain a solid technical foundation across the team while promoting a culture of shared expertise, accessible documentation, and continuous learning.
  • Stay ahead of the curve by reviewing and incorporating innovative support tools including AI-powered solutions to improve team efficiency and ensure an exceptional client experience.
  • Be the passionate, informed voice of your team in cross-functional conversations advocating for your clients and your team clearly and confidently.
  • Lead and manage escalations end-to-end, bringing structure, urgency, and clear communication to high-impact issues while partnering cross-functionally to drive swift resolution and restore client confidence.
  • Coordinate the right internal resources when complexity demands it. Rally Customer Success Managers, Solutions Team members, and DevOps to address challenging issues together. Ensure no client problem goes unresolved.

WHAT YOU'LL BRING: 

  • 5+ years of hands-on support experience with a track record of improving the standard, not just meeting it.
  • 2+ years in a leadership position involving direct oversight of individuals, with a genuine passion for growing others and building team culture.
  • Familiarity with RSA/Symantec and SQL/reporting tools is a plus
  • Comfortable working with SaaS support tools, with a focus on recognizing and implementing innovative solutions.
  • A proven, consistent record of improving support benchmarks with the data to back it up and the drive to keep pushing.
  • A natural communicator and collaborator, you clarify complex issues and manage multiple priorities without losing focus. You build cross-functional trust that helps things get done together.
  • A deep commitment to your own growth and an infectious motivation to build high-performing, resilient teams around you.
  • A grasp of financial theory and treasury management is a bonus.

Apply