ZipRecruiter

Log In

1

Client Support Engineer Jobs in Maryland (NOW HIRING)

Dresner Group

Client Support Manager

Columbia, MD · On-site

... engineer that is looking to be involved in all aspects of technology & service delivery, while ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

Dresner Group

Client Support Manager

Columbia, MD · On-site

... engineer that is looking to be involved in all aspects of technology & service delivery, while ... Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of ...

M9 Solutions

Product Support Engineer

Annapolis, MD · On-site

$60K - $180K/yr

M9 Solutions is seeking a Product Support Engineer to work on-site in support of a government ... Provide direct knowledge of client requirements and ensure that all requirements are documented and ...

M9 Solutions

Product Support Engineer

Annapolis, MD · On-site

$60K - $180K/yr

M9 Solutions is seeking a Product Support Engineer to work on-site in support of a government ... Provide direct knowledge of client requirements and ensure that all requirements are documented and ...

MainSpring

Deployment Support Engineer

Frederick, MD · On-site

$45K - $50K/yr

Deployment Support Engineer - DC-VA-MD (Metro Area) Job Location : DC Metro Area Type : Full time, ... Travel to client sites in the DC-MD-VA metro area to deploy new workstations or software ...

Harris

... client through a configuration fix. You will own tickets end-to-end. Escalation to Tier 3 ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

Dresner Group

Client Support Technician 2

Columbia, MD · On-site

$21.25 - $29.25/hr

... and support services to small and medium-size businesses. The growth and profitability of our ... engineer that is looking to be involved in all aspects of technology. The individual should be a ...

Harris

... client through a configuration fix. You will own tickets end-to-end. Escalation to Tier 3 ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

Globys, Inc.

... client through a configuration fix. You will own tickets end-to-end. Escalation to Tier 3 ... We expect our Technical Support Engineers to be fluent and intentional AI users, not passive ones.

Dresner Group

Client Support Technician 2

Columbia, MD · On-site

$21.25 - $29.25/hr

... and support services to small and medium-size businesses. The growth and profitability of our ... engineer that is looking to be involved in all aspects of technology. The individual should be a ...

OBXtek

IT Service Support Engineer

Frederick, MD · On-site

Will provide first and second-tier support (tier 3 when required) to end users for PC, thin client ... engineering, and/or applications development to restore service and/or identify and correct core ...

next page

Showing results 1-20

All JobsClient Support Engineer JobsClient Support Engineer Jobs in Maryland

Client Support Engineer information

See Maryland salary details

$10.7K

$69.8K

$123.7K

How much do client support engineer jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client support engineer in Maryland is $69,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $80,600.00 per year, depending on experience, location, and employer.

How much do client support engineers make?

Client support engineers typically earn a median annual salary ranging from $60,000 to $80,000, depending on experience, location, and industry. Salaries can increase with certifications, technical skills, and years of experience, and some roles may include additional benefits such as bonuses or overtime pay.

What does a client support engineer do?

A client support engineer provides technical assistance and troubleshooting for clients using a company's products or services. They diagnose issues, resolve technical problems, and communicate solutions effectively, often using tools like ticketing systems and remote support software. Strong communication skills and technical knowledge are essential for this role.

What is a client support engineer?

A client support engineer is a professional who provides technical assistance and troubleshooting for clients using a company's products or services. They often work in customer service environments, utilizing tools like ticketing systems and remote support software, and may require technical knowledge, communication skills, and certifications relevant to the industry.
Client Support Engineer jobs near you
Infographic showing various Client Support Engineer job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $69,834 per year, or $33.6 per hour.

Client Support Manager

Dresner Group

Columbia, MD • On-site

Full-time

Re-posted 7 days ago

Job description

Company Description
Founded in 2002 to provide quality IT advisory, implementation, and management services to the SMB marketplace, Dresner Group has since helped several hundred organizations realize the value of a properly managed IT environment. Since our conception, we have continued to offer experienced professionals and expertise coupled with superior customer service. Today our clients reside in Maryland, Washington DC, Pennsylvania, Delaware, Ohio, Virginia and North Carolina.
We envision our company as a regional leader in the information technology marketplace and strive to become recognized and respected as the premier provider of information technology solutions, consultative services, and support services to small and medium-size businesses. The growth and profitability of our company will be fueled by an intense focus on providing excellence and on fostering complete and customized IT experiences for our clients in a cost-effective manner.
Dresner Group provides a full range of IT services including:
  • On-site Services
  • Help Desk, 24x7x365
  • Cloud Services
  • IT Consulting Services

For More Career Opportuniites Please Visit: www.dresnergroup.com
Job Description
This position is a multi-faceted and dynamic opportunity for a hands-on technical engineer that is looking to be involved in all aspects of technology & service delivery, while managing a team of support technicians. The individual should be a detail and process oriented person, as well as possess solid problem solving skills. In addition, the individual must have excellent verbal and written communication skills to keep our clients, management, and other CST's informed.
Qualifications
Job Responsibilities
  • Deliver personalized IT infrastructure support for Dresner Group's customer base from a centralized facility using remote capabilities and leading-edge automation tools.
  • Identify, troubleshoot, research, support and resolve customer IT issues.
  • Manage the Client Support team, triaging of support requests, and ticket queues.
  • Scheduling of support and preventative maintenance tickets
  • Work with management team to develop baseline support metrics
    • Deliver and exceed on all team performance targets
  • Maintain and monitor quality service levels
  • Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, and reporting
  • Facilitate customer resolution for escalated calls and engage the necessary technical support

Preferred Working Experience
  • Active Directory Administration including User Accounts, Permission Delegation & Settings
  • Basic knowledge in setup, configuration and troubleshooting of the following:
    • Firewalls, Switches and Routers.
    • Anti-Virus Administration & Agent Deployment
    • Group Policy Object Administration
    • Print Server Management
  • Advanced knowledge in setup, configuration and troubleshooting of the following:
    • Microsoft Office Suite
    • Microsoft Desktop Operating Systems
    • Microsoft Server Operating Systems
    • Symantec Backup Exec, eVault, Windows Backup
    • TCP/IP, DNS, DHCP
    • Remediation of Virus/Malware Infections
  • Minimum of 7-10 years of career oriented working experience
  • Relative working experience with managed service providers or similar organization.
  • Demonstrated leadership abilities and achievement orientated

Required
  • Bachelor's degree in information technology or equivalent working experience.
  • Willingness to work evenings and weekends on occasion.
  • MCDST, MCTS, A+, Network+, CCA, VCP, MCSA, MCITP
    • Certifications may be supplemented with equivalent working experience but should be obtained during employment with DG

Characteristics
  • Enthusiastic about working in a fast-paced and ever evolving environment.
  • Enjoy working with existing clients and eager to engage in new client opportunities.
  • Service oriented attitude - will do what it takes to get the job done right.
  • A spirit of perpetual learning, identifying new technologies as they emerge and becoming an expert in them.
  • A passion for sharing information to the team and clients.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply