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Client Support Associate Jobs in Cranford, NJ (NOW HIRING)

Arch.co

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Rhythm

Client Support Specialist

Brooklyn, NY · On-site

$18 - $20/hr

As a Client Support Specialist at Rhythm, you will play a critical role in managing client ... High school diploma or equivalent; associate or bachelor's degree in a related field preferred.

Arch

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Document client interactions, troubleshooting steps, and resolutions within support systems.

Rhythm

Client Support Specialist

Brooklyn, NY · On-site

$18 - $20/hr

As a Client Support Specialist at Rhythm, you will play a critical role in managing client ... High school diploma or equivalent; associate or bachelor's degree in a related field preferred.

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

redShift

Client Service Associate

Manhattan, NY · On-site

$22 - $25/hr

This role blends administrative support with client-facing responsibilities and offers strong training, professional development, and long-term growth opportunities. The Client Service Associate ...

redShift

Client Service Associate

Manhattan, NY

$22 - $25/hr

This role blends administrative support with client-facing responsibilities and offers strong training, professional development, and long-term growth opportunities. The Client Service Associate ...

CGI Inc.

Support Associate III

Manhattan, NY · On-site

$22.72/hr

Support Associate III Category: Administration Main location: United States, New York, New York ... client site in 376 Hudson St., 10th Floor, New York, NY 10014-3621. Your future duties and ...

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

They are seeking a Technical Support Associate to provide technical support and troubleshoot issues ... gather client requirements and provide technical expertise during the post-sales process. • ...

Onshore

Sales Support Associate

New York, NY · On-site

$90K - $110K/yr

Sales Support Associate L ocation: This position is based in New York City , and in-office ... Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Cranford, NJ

Client Support Associate information

See Cranford, NJ salary details

$12

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$28

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Cranford, NJ is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.51 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
What cities near Cranford, NJ are hiring for Client Support Associate jobs? Cities near Cranford, NJ with the most Client Support Associate job openings:

Client Support Associate - Remote

Coinamatic Canada

New York, NY

$15.75 - $22/hr

Full-time

Posted 22 days ago

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture.  If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you.  We invite you to bring your passion and experience to our team!

Position Summary:

WASH is seeking a motivated, detaildriven Client Support Associate who is passionate about delivering an industryleading customer experience. As a frontline representative, you will own the full lifecycle of customer service operations, including answering inbound calls, creating and managing work orders, coordinating with internal teams, and ensuring accurate, timely billing. You'll be the dedicated point of contact between customers, sales, and field service personnel, ensuring every step feels seamless, informed, and handled with care.

Responsibilities:

  • Customer Experience Ownership - Provide a highquality service experience by anticipating needs, removing friction, and following through on commitments
  • Inbound Customer Support - Serve as the first point of contact for customers, providing friendly, confident, and solutionsoriented assistance over the phone
  • Account Setup & Verification - Create and maintain accurate customer accounts, ensuring all service and billing details are captured correctly from the start
  • Work Order Management - Generate work orders, track progress, and proactively communicate status updates to customers and internal teams
  • Billing & Quote Support - Prepare service quotes, address billing questions, and ensure final invoices are accurate, timely, and easy to understand
  • Handle Sensitive Payment Information - Process customer credit card information securely, maintain accurate payment records, and follow all compliance and dataprotection standards to safeguard customer information
  • Problem Resolution - Investigate service or billing concerns, identify root causes, and provide clear, confident solutions that reinforce trust
  • CrossTeam Coordination - Act as an effective liaison between customers, sales, and field service teams to resolve issues, clarify service needs, and keep workflows moving

Requirements:

  • Bachelor's degree in Business Administration or other relevant field of study, or equivalent applicable experience
  • Minimum of 1-2 years' experience in a corporate environment
  • Intermediate or Advanced level skills with office software tools (e.g. MS Office Suite, CRM tools, billing systems)
  • Strong organizational and professional communication skills to manage the accurate and timely execution of multiple tasks without sacrificing quality
  • Strong sense of accountability and dedication to delivering outstanding results
  • Promote a culture of customer service excellence
  • Ability to thrive and adapt in a high-transaction, high-performance, evolving company culture
  • Bi-lingual English/Spanish or English/French is a plus
  • Stable, high-speed internet connectivity
  • Dedicated, quiet workspace
  • Reliable transportation and ability to report to local office, when necessary

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location. We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.

We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at hr@washlaundry.com to inquire about the position.

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