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Client Support Associate Jobs in Cranford, NJ (NOW HIRING)

Arch.co

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Arch

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

ARCH COMPANY

Client Support Specialist

Manhattan, NY · On-site

$19.75 - $26.75/hr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused ... Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Document client interactions, troubleshooting steps, and resolutions within support systems.

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Cranford, NJ

Client Support Associate information

See Cranford, NJ salary details

$12

$20

$28

How much do client support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client support associate in Cranford, NJ is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.51 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities near Cranford, NJ are hiring for Client Support Associate jobs?

Cities near Cranford, NJ with the most Client Support Associate job openings:

Infographic showing various Client Support Associate job openings in Cranford, NJ as of June 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,421 per year, or $20.4 per hour.

Client Support Associate | Boro Park, Brooklyn $50,000-$60,000 - 2368

BHIRED

Brooklyn, NY • On-site

$18 - $23.25/hr

Other

Re-posted 6 days ago

Job description

Client Support Associate

A growing consulting firm serving private schools across New York is looking for a Client Support Associate to keep operations running smoothly behind the scenes. You'll be supporting the client services team with administrative and compliance-related work — tracking deadlines, managing records, and making sure nothing falls through the cracks. Training provided.

Key Responsibilities

  • Create, review, and organize client documents
  • Maintain accurate client records and databases
  • Assist with data entry and administrative projects
  • Monitor deadlines and follow up on required paperwork
  • Support compliance-related administrative operations
  • Communicate with internal teams and client contacts
  • Support the broader client services team with day-to-day office tasks

Ideal Qualifications

  • Strong organizational and communication skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Detail-oriented with the ability to juggle multiple tasks
  • Familiarity with the Jewish community a plus

Interested? Send your resume to: Yosef@bhirednyc.com

Apply