ZipRecruiter

Log In

1

Client Support Associate Jobs in Englewood Cliffs, NJ

Arch.co

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Arch

Client Support Specialist

New York, NY · On-site

$95K - $110K/yr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

ARCH COMPANY

Client Support Specialist

Manhattan, NY · On-site

$19.75 - $26.75/hr

Mentor and support junior team members (Associates and Senior Associates), providing guidance on troubleshooting approaches, client communication, and best practices. Reach out to us if you: * Have 2 ...

Tory Burch

Support Associate

Short Hills, NJ · On-site

$18.50 - $24/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Short Hills, NJ · On-site

$18.50 - $24/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Short Hills, NJ · On-site

$18.50 - $24/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

next page

Showing results 1-20

All JobsClient Support Associate JobsClient Support Associate Jobs in Englewood Cliffs, NJ

Client Support Associate information

See Englewood Cliffs, NJ salary details

$12

$20

$28

How much do client support associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client support associate in Englewood Cliffs, NJ is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.56 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities near Englewood Cliffs, NJ are hiring for Client Support Associate jobs?

Cities near Englewood Cliffs, NJ with the most Client Support Associate job openings:

Client Support Associate

Safavieh Home

Port Washington, NY • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Safavieh rating

5.7

Company rating: 5.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

47th of 62 rated furniture retailers

Job description

Description
We're looking for a reliable, organized, and customer-focused Delivery Coordinator & Customer Service Representative to help ensure smooth daily operations and exceptional customer experiences.
Responsibilities
  • Coordinate and schedule deliveries efficiently.
  • Communicate with drivers, customers, and internal staff.
  • Answer customer inquiries via phone, email, and text.
  • Track deliveries and resolve scheduling issues.
  • Process orders and maintain accurate records.
  • Handle customer concerns professionally and promptly.
  • Assist with delivery , tracking of online orders .
Qualifications
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Proficient with computers and Microsoft Office and Google Workspace.
  • Ability to work in a fast-paced environment.
  • Previous customer service, dispatch, or logistics experience is preferred but not required.
Compensation
  • $25.00-$28.00/hour
  • Benefits - 401k (with 2% match), medical, vision, dental, paid holidays, vacation, and sick time
  • Company shuttle service available from the Port Washington LIRR station
  • Employee discount
  • Casual dress code, free parking, corporate discounts, and bagels every other morning

What Safavieh employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Safavieh logo

About Safavieh

Sourced by ZipRecruiter

In the past thirty years Safavieh has come a long way from an artisan family business to a high tech corporation with very sophisticated operations in terms of manufacturing and distribution. We’ve grown from one showroom on Madison Avenue to become an international player with two million square feet of warehouse space and our own manufacturing facilities on three continents. We now drop-ship thousands of packages daily to end use customers on behalf of our retailers in all 50 states, plus Canada, South America, Europe and Asia. Within the home furnishings industry, Safavieh is most successful in combining the best of high tech and high touch. We’ve always been considered the authority on fine quality, craftsmanship and style. We’ve kept that focus as we grew our logistics and warehousing capabilities, leading to strong partnerships with the largest retailers in the country. We serve every channel of distribution, from big box stores to multi unit chains to designer showrooms with the right products and price points to build their businesses.

Industry

Furniture and home furnishings stores

Company size

501 - 1,000 Employees

Headquarters location

Port Washington, NY, US

Year founded

1914

View All Safavieh Jobs

Apply