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Client Support Associate Jobs in Lebanon, NJ (NOW HIRING)

Zelis

Client Support Specialist

Morristown, NJ · On-site

$18.50 - $25/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Document client interactions, troubleshooting steps, and resolutions within support systems.

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you readyto join acompany offeringcareer ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

ADP

Client Support Specialist

Parsippany, NJ · On-site

$18 - $24.50/hr

ADP is hiring a Client Support Specialist . * Are you ready to join a company offering career ... Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Focus on your ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Lebanon, NJ

Client Support Associate information

See Lebanon, NJ salary details

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$28

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Lebanon, NJ is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.46 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
What cities near Lebanon, NJ are hiring for Client Support Associate jobs? Cities near Lebanon, NJ with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Lebanon, NJ as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 35% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,345 per year, or $20.4 per hour.

Senior Customs Client Support Associate

A.P. Møller - Maersk A/S

Florham Park, NJ • Hybrid

$70K - $80K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

About Maersk

Maersk is a global leader in integrated logistics, with over a century of experience driving innovation and transforming global trade. With 100,000+ employees across 130 countries, we work together to deliver efficient, sustainable, and customer-focused supply chain solutions.

At Maersk, we value collaboration, diversity, and continuous learning, creating an environment where our people can grow while making a meaningful impact on the future of logistics.

What We Can Offer: At Maersk, we're committed to building an inclusive workplace where everyone feels valued, heard, and able to be themselves. Our team members come from a wide range of backgrounds, experiences, and perspectives, and we value the unique strengths each person contributes.

  • Exposure to global customs brokerage operations and client-facing logistics solutions.
  • Opportunities to strengthen expertise in data, reporting tools, and customs systems (e.g., Customs Navigator).
  • A flexible, remote-friendly environment that supports work-life balance
  • Ongoing learning and development within a collaborative, cross-functional organization.

About the role

This role is ideal for someone who combines operational customs expertise with strong client engagement and data-driven decision-making, ensuring high service quality and client satisfaction across complex logistics operations.

Key Responsibilities:

  • Act as a liaison between CHB Account Managers, clients, and customs brokerage operations to ensure seamless service delivery
  • Monitor shipment entries, identify exceptions or delays, and proactively communicate with internal teams and clients to resolve issues
  • Develop, maintain, and distribute performance metrics and client-facing reports using internal tools such as Customs Navigator
  • Support client onboarding activities, including documentation processes and operational setup
  • Coordinate and contribute to Quarterly Business Reviews (QBRs) with client stakeholders and internal teams
  • Collaborate with Account Managers on shipment tracking, entry follow-ups, and reporting to avoid service disruptions
  • Maintain and update SOPs while supporting compliance monitoring and staying aligned with evolving customs regulations

What We Are Looking For:

Continuous improvement mindset: we are looking for someone who brings a strong mindset of continuous improvement, someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day

  • Minimum 5 years of experience in Customs Brokerage Operations, with strong exposure to import processes
  • Working knowledge of customs regulations, CBP requirements, and Partner Government Agencies (FDA, EPA, CPSC, etc.)
  • Strong analytical skills with the ability to manage large data sets and translate data into actionable insights
  • Advanced proficiency in Microsoft Excel and PowerPoint, with experience in reporting and data presentation
  • Strong communication skills and ability to work both independently and collaboratively across cross-functional teams

Your Impact

In this role, you will directly influence client satisfaction and operational performance by serving as a key link between customers and customs brokerage teams, ensuring timely issue resolution, accurate reporting, and seamless service delivery. Your ability to proactively identify risks, provide data-driven insights, and maintain strong communication with stakeholders will help improve efficiency, reinforce compliance, and strengthen long-term client relationships while contributing to continuous improvement across operations.

Job Type:Full Time

Salary:$70,000 - $80,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Benefits:Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S. Relocation & Immigration support is not available for this position.

#LI-Hybrid #LI-GS4

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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