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Client Support Associate Jobs in Virginia (NOW HIRING)

Protos Security

Client Support Supervisor

Roanoke, VA · On-site

$34/hr

Client Support Supervisor Reports To: Dispatch Manager Location: Roanoke, VA - Onsite Rate ... High School Diploma or GED required, associate or bachelor's degree in business, criminal justice ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Tory Burch LLC

Support Associate

Norfolk, VA · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Norfolk, VA

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

CSC Leasing

Client Services Associate

Richmond, VA · On-site

Client Services Associate The Client Services Associate plays a critical support role in CSC's client experience and internal execution. By partnering closely with Account Management and Procurement ...

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Client Support Associate information

See Virginia salary details

$11

$19

$28

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Virginia is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Virginia are hiring for Client Support Associate jobs? Cities in Virginia with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Virginia as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 44% Full Time, 52% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,277 per year, or $19.8 per hour.
Client Service Associate, Business Insurance

Client Service Associate, Business Insurance

Marsh LLC

Mclean, VA • Hybrid

$14.75 - $20.50/hr

Other

Medical, Retirement

Posted 23 days ago

Job description

Marsh McLennan Agency

Client Support Associate

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Associate at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Support Associate on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues.  You will work closely with our Business Insurance team providing support, which includes certificates and evidence of property insurance, assisting with new business set up, processing change requests, assisting with billing, ordering loss runs and preparing loss summaries and other duties as assigned; all while maintaining the highest level of accuracy.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • High school diploma required.
  • Attention to Detail and ability to thrive in a fast paced environment.
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associates or Bachelors degree preferred
  • Two (2) years Business Insurance experience
  • Property & Casualty license (or ability to obtain within 90 days).
  • Experience working with EPIC, Sagitta, and ImageRight

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work – 3 days in office presence
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAMID

#MMABI

#LI-Hybrid

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