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Client Support Associate Jobs in Reston, VA (NOW HIRING)

Robert Half

Client Team Support Associate

Mclean, VA · On-site

$24.70 - $28.60/hr

We are looking for a detail-oriented Client Team Support Associate to provide high-level administrative support within a fast-paced mortgage company environment in McLean, Virginia. This Long-term ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$19 - $24/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Mvix

Sales Support Associate

Sterling, VA

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Mvix

Sales Support Associate

Sterling, VA · On-site

$17.25 - $22.25/hr

The goal of the qualified Sales Support Associate is to perform various duties including but not ... Respond to client inquiries (sales and billing) * Interact with customers via webinar, phone and ...

Tory Burch

Support Associate

Leesburg, VA

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Leesburg, VA · On-site

$17.25 - $22.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

CGI Inc.

Support Associate Level IV

Washington, DC · On-site

$19.25 - $25/hr

Support Associate Level IV Category: Administration Main location: United States, District of ... Government Client provided data systems. • Perform searches as requested for customer ...

CGI Inc.

Support Associate Level IV

Washington, DC · On-site

$19.25 - $25/hr

Support Associate Level IV Category: Administration Main location: United States, District of ... Government Client provided data systems. • Perform searches as requested for customer ...

Cetera Investors

Sales Support Associate

Silver Spring, MD · On-site

$17.50 - $22.75/hr

As directed by the representative, based on client needs, run product illustrations, graphs, charts, etc. for presentation to the client by the representative. * Provide clerical support including ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Reston, VA

Client Support Associate information

See Reston, VA salary details

$12

$20

$29

How much do client support associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client support associate in Reston, VA is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.99 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities near Reston, VA are hiring for Client Support Associate jobs?

Cities near Reston, VA with the most Client Support Associate job openings:

Client Team Support Associate

Robert Half

Mclean, VA • On-site

$24.70 - $28.60/hr

Temporary

Re-posted 6 days ago

Job description

We are looking for a detail-oriented Client Team Support Associate to provide high-level administrative support within a fast-paced mortgage company environment in McLean, Virginia. This Long-term Contract position is ideal for someone who is organized, responsive, and confident managing a wide range of office coordination tasks for senior leaders and client-facing teams. The role offers an opportunity to contribute to daily operations by keeping schedules, communications, documents, and travel arrangements running smoothly.
Responsibilities:
• Coordinate complex calendars for managing directors and executive team members, ensuring meetings and priorities are organized effectively.
• Arrange business travel, including itineraries, reservations, and related logistics, while adjusting plans as needed.
• Prepare, scan, file, and maintain documents and records to support accurate and efficient office operations.
• Process expense reports and invoices with close attention to detail and established administrative procedures.
• Provide general administrative assistance such as data entry, correspondence support, and day-to-day office coordination.
• Answer inbound calls professionally, direct inquiries appropriately, and serve as a reliable point of contact for internal and external communication.
• Use Microsoft Office applications, including Excel, to create reports, track information, and support team workflows.• At least 3 years of administrative or office support experience, with a strong preference for candidates who bring 4 or more years in a detail-oriented setting.
• Demonstrated ability to support senior leaders, including managing directors or executive-level teams.
• Strong proficiency in Microsoft Office Suite, with solid working knowledge of Microsoft Excel.
• Experience handling calendar management, travel coordination, document processing, and expense or invoice support.
• Comfortable performing receptionist-style duties, answering inbound calls, and interacting effectively with a variety of stakeholders.
• Strong organizational skills, accuracy in data entry, and the ability to manage multiple priorities in a fast-paced environment.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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