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Client Support Associate Jobs in Tennessee (NOW HIRING)

Tory Burch

PT Support Associate - Seasonal

Nashville, TN

$14.50 - $16.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

PT Support Associate - Seasonal

Nashville, TN · On-site

$14.50 - $16.75/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

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Client Support Associate information

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
Infographic showing various Client Support Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Shift Lead (Employee Support)

Shift Lead (Employee Support)

PDS Tech Commercial

Ashland City, TN

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Own the onsite workforce operation at a shipyard facility in Ashland City, TN as a Team Lead. This is a hands-on role focused on shift management, associate support, and day-to-day program execution for skilled trades talent.

Job Title: Onsite Associate Support Specialist

Location: Ashland City, TN 37015 (Onsite - Outdoors)

Schedule: 9:30 AM - 6:00 PM, Monday - Friday

Pay Rate: Starts at $23 per hour DOE

You’ll be the face of PDS onsite—highly visible, responsive, and actively engaged on the floor. From managing attendance and resolving real-time issues to reinforcing safety and partnering with client leadership, you’ll play a critical role in keeping operations running smoothly.

While the primary focus is onsite execution, you’ll also support onboarding and recruiting processes, including compliance tracking, I-9 verification, and maintaining candidate records in Bullhorn (ATS).

⚠️ Important: This role is based in an active shipyard environment and requires comfort working around heavy equipment, skilled trades teams, and industrial conditions.

Key ResponsibilitiesOnsite Workforce Operations (Primary Focus)

  • Serve as the primary point of contact for associates and client leadership

  • Lead daily check-ins, track attendance, and manage shift activity

  • Address associate concerns in real time; escalate when needed

  • Conduct routine safety walks and reinforce site expectations

  • Maintain a strong, consistent onsite presence and build trust with the workforce

  • Support coaching, counseling, and issue resolution with professionalism

Program & Onboarding Support (Secondary Focus)

  • Assist with onboarding activities after training completion

  • Verify identification and complete I-9 requirements accurately

  • Send USV updates and ensure compliance documentation is complete

  • Maintain accurate candidate and associate records in Bullhorn (ATS)

  • Help new hires move through onboarding efficiently and correctly

What We’re Looking For

  • Experience in industrial, manufacturing, shipyard, or skilled trades environments

  • Strong communication skills with the ability to build trust quickly

  • Proven ability to manage people, priorities, and problems in real time

  • Highly organized with strong attention to detail and follow-through

  • Comfortable working onsite in a fast-paced, hands-on environment

  • Resourceful, accountable, and driven by results—not easily overwhelmed

Performance Expectations

Success in this role is measured by:

  • Consistent, reliable onsite presence and engagement

  • Smooth shift execution and workforce stability

  • Fast, accurate onboarding and compliance completion

  • Strong communication with both associates and client leadership

  • Proactive problem-solving and responsiveness

We value ownership, urgency, and accountability—and recognize those who deliver.

Why PDS Tech Commercial

At PDS Tech Commercial, we operate with grit, urgency, and a team-first mindset. You’ll be supported by a high-energy team focused on performance and growth. This role offers real visibility and the opportunity to take ownership of an onsite operation, not just support it.

If you’re ready to step into a role where you can lead from the front, solve problems daily, and make a measurable impact—this is it.


Pay Details: $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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About PDS Tech

Sourced by ZipRecruiter

Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Irving, TX, US

Year founded

1977

Social media

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