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Client Support Associate Jobs in Franklin, TN (NOW HIRING)

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

CBI

Client Support Project Manager - Nashville

Nashville, TN · On-site

$78K - $100K/yr

Client Support Project Manager - Nashville Nashville, TN, USA Full Time Health, Dental, Vision ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

EOS

Sales Support Associate - Nashville

Nashville, TN

$16.50 - $21.25/hr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

New

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

EOS

Sales Support Associate - Nashville

Nashville, TN

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

New

EOS

Sales Support Associate - Nashville

Nashville, TN · On-site

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

My Senior Health Plan

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

... Care Associates to join our Client Services team. This role is responsible for delivering ... Client Support * Assist clients with general questions regarding services, processes, and available ...

My Senior Health Plan

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

... Care Associates to join our Client Services team. This role is responsible for delivering ... Client Support * Assist clients with general questions regarding services, processes, and available ...

EOS

Sales Support Associate - Southern CA

Nashville, TN · On-site

$16.50 - $21.25/hr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

Iostudio

Support Team Operator - Part-Time

Nashville, TN · On-site

$16 - $21/hr

Respond to client leads in a timely manner in order to increase the number of leads turned into ... Associate degree a plus; may be substituted based on experience * Supervisory or specialty ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Franklin, TN

Client Support Associate information

See Franklin, TN salary details

$11

$19

$28

How much do client support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client support associate in Franklin, TN is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.79 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.
Infographic showing various Client Support Associate job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,114 per year, or $19.8 per hour.

Remote Customer Support Associate | Online | Work From Home | Weekly Pay

Murfreesboro, TN • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$12.75 - $17.75/hr

Full-time

Medical, Life

Posted 12 days ago

Job description

Remote Customer Support Associate / Online / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Prior Insurance Experience Required
Training: Comprehensive Virtual Training & Mentorship ProvidedBuild a Remote Career Helping Working Families
Are you looking for a work-from-home customer support opportunity where you can help people, build professional skills, and create long-term career growth?
AO is seeking motivated, service-oriented individuals to join our growing team as Remote Customer Support Associates. You'll work virtually with individuals and families, answering questions, explaining available benefits, assisting with enrollment, and providing ongoing client support.
Since 1951, our organization has helped serve working families through life, accident, and supplemental health insurance benefits.
No prior insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
• 100% Remote / Work From Home
• Flexible Schedule
• Weekly Performance-Based Pay + Bonuses
• Qualified Leads Provided - No Cold Calling
• Training & Mentorship Provided
• Career & Leadership Advancement OpportunitiesWhat You'll Do
As a Remote Customer Support Associate, you'll provide professional support throughout the client experience.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Educate clients in clear, easy-to-understand language
  • Help determine which available options may fit individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate client records and follow-up communication
  • Build long-term relationships through professional, responsive service
  • Participate in ongoing virtual training, coaching, and professional development
Why Join AO?
🏠 100% Remote Work
Work from home while connecting with clients and your team through virtual technology.
📞 Qualified Leads Provided
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
⏰ Flexible Scheduling
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary for success.
🎓 Training & Mentorship
New representatives receive access to:
  • Virtual onboarding
  • Licensing guidance
  • Product and benefits training
  • Customer service development
  • One-on-one mentorship
  • Weekly coaching
  • Leadership development
📈 Career Advancement
AO promotes from within and provides opportunities to advance into training, mentorship, team leadership, and management based on performance and professional development.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional recognition programs
  • Retirement planning opportunities
  • Incentive travel and company recognition events
Who We're Looking For
You may be a strong fit if you have:
  • Excellent communication and active-listening skills
  • A customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Strong organizational and time-management skills
  • Self-motivation and personal accountability
  • Ability to learn quickly and accept coaching
  • Comfort working independently from home
  • Basic computer and virtual communication skills
  • Desire to grow professionally and take on greater responsibility

Experience in customer service, call centers, administrative support, retail, hospitality, healthcare, banking, education, military service, client relations, or sales is helpful but not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located in the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain any required state Life & Health Insurance License

Licensing guidance is provided.About AO
AO is part of the Globe Life family and serves working families, including members of labor unions, credit unions, associations, veterans, and their families.
Our culture emphasizes service, integrity, mentorship, accountability, and professional growth. We believe motivated individuals should have the opportunity to develop their skills, increase their earning potential, and advance based on performance.Virtual Interview Process
Qualified applicants will complete a brief career overview to learn more about the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.Ready to Start Your Remote Career?
If you're looking for an entry-level remote customer support career where you can help families, receive professional training, enjoy flexibility, and build long-term earning and advancement potential, we'd love to hear from you.
Apply today to be considered for our Remote Customer Support Associate opportunity.Work From Home. Support Families. Develop Your Skills. Build Your Future.

Apply