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Client Support Associate Jobs in Tennessee (NOW HIRING)

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Qualifications Associate or Bachelor's degree preferred. Experience in payroll/HRIS support or ... Client satisfaction survey > 95%. Number of support tickets resolved per quarter.

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Essential Duties & Responsibilities • Respond to client support tickets via helpdesk. • ... Qualifications • Associate or Bachelor's degree preferred. • Experience in payroll/HRIS support ...

Senior Client Support Engineer Location: Nashville, TN ( w/ occasional travel ) Duration: 6-Month ... Associate's degree required; Bachelor's degree preferred (or equivalent experience). A+, Network ...

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Client Support Project Manager - Nashville

Nashville, TN · On-site

$78K - $100K/yr

Client Support Project Manager - Nashville Nashville, TN, USA Full Time Health, Dental, Vision ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

... Care Associates to join our Client Services team. This role is responsible for delivering ... Client Support * Assist clients with general questions regarding services, processes, and available ...

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... Brokerage client support experience or financial services industry experience * Administrative ...

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

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Client Support Associate information

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Tennessee are hiring for Client Support Associate jobs? Cities in Tennessee with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Virtual Client Support Associate

American Income Life Insurance Company

Nashville, TN • On-site, Remote

$90K - $120K/yr

Full-time

Posted 24 days ago


Job description

Join a mission-driven organization dedicated to helping families protect what matters most. AO Globe Life is expanding its remote workforce and seeking motivated professionals who want meaningful work, flexibility, and long-term career growth while supporting individuals and families across the country.
All consultations are scheduled with clients who have requested information-no cold outreach or prospecting required.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Clear advancement opportunities into leadership roles
Supportive and collaborative team culture
What You'll Do
Conduct scheduled virtual consultations with families through Zoom
Explain available life, accident, and supplemental benefit options
Guide clients through the enrollment process with professionalism and clarity
Maintain accurate documentation and ensure compliance with company standards
Participate in weekly team meetings, training sessions, and development calls
Build professional relationships that support long-term client satisfaction
Who Thrives in This Role
Strong communicators comfortable presenting information through video meetings
Organized professionals with strong attention to detail
Individuals motivated by personal growth and professional development
Candidates who work well independently while collaborating with a remote team
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind.
Through a remote-first workforce and a culture built on mentorship, service, and integrity, AO Globe Life continues to offer meaningful career opportunities for professionals who want to make a real impact.
Apply today to begin building a flexible remote career helping families nationwide.