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Client Support Associate Jobs in Tennessee (NOW HIRING)

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Qualifications Associate or Bachelor's degree preferred. Experience in payroll/HRIS support or ... Client satisfaction survey > 95%. Number of support tickets resolved per quarter.

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Essential Duties & Responsibilities • Respond to client support tickets via helpdesk. • ... Qualifications • Associate or Bachelor's degree preferred. • Experience in payroll/HRIS support ...

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

INHABIT

Agency Support Associate

Knoxville, TN · On-site

$16.25 - $21/hr

Agency Support Associate The Agency Support Specialist is a role within InsureStays, a 50-state ... Support ongoing review of client websites to ensure compliance with basic rules for offering travel ...

CBI

Client Support Project Manager - Nashville

Nashville, TN · On-site

$78K - $100K/yr

Client Support Project Manager - Nashville Nashville, TN, USA Full Time Health, Dental, Vision ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

EOS

Sales Support Associate - Nashville

Nashville, TN

$16.50 - $21.25/hr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

New

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

EOS

Sales Support Associate - Nashville

Nashville, TN

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

New

EOS

Sales Support Associate - Nashville

Nashville, TN · On-site

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

New

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

My Senior Health Plan

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

... Care Associates to join our Client Services team. This role is responsible for delivering ... Client Support * Assist clients with general questions regarding services, processes, and available ...

My Senior Health Plan

Client Care Associate

Brentwood, TN · On-site

$18 - $23/hr

... Care Associates to join our Client Services team. This role is responsible for delivering ... Client Support * Assist clients with general questions regarding services, processes, and available ...

EOS

Sales Support Associate - Southern CA

Nashville, TN · On-site

$16.50 - $21.25/hr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

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Client Support Associate information

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities in Tennessee are hiring for Client Support Associate jobs?

Cities in Tennessee with the most Client Support Associate job openings:

Infographic showing various Client Support Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Client Support Specialist

Memphis, TN • On-site

Segue HR LLC
Human Resources Consulting Services • 11 - 50 employees
Learn more about Segue HR LLCexternal

$16.25 - $21.75/hr

Full-time

Re-posted yesterday

Job description

Position Summary

Provides ongoing support to clients and end users of payroll and HR systems, resolving issues through the helpdesk and ensuring a positive client experience.

Essential Duties & Responsibilities

Respond to client support tickets via helpdesk.

Troubleshoot payroll, HR, and time tracking system issues.

Escalate unresolved or complex issues as needed.

Document resolutions and update knowledge base.

Maintain strong client relationships and communication.

Qualifications

Associate or Bachelor's degree preferred.

Experience in payroll/HRIS support or customer service.

Strong problem-solving and troubleshooting skills.

Excellent written and verbal communication.

Key Performance Indicators (KPIs)

Average ticket resolution time < 1 business days.

First-contact resolution rate > 85%.

Client satisfaction survey > 95%.

Number of support tickets resolved per quarter.

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