ZipRecruiter

Log In

1

Client Support Associate Jobs in Tennessee (NOW HIRING)

Motion Recruitment

Client Support - Associate

Cookeville, TN · On-site

$13 - $17/hr

Client Support - Associate Job Location: Cookeville Tennessee 38506 Job Duration: 3 months(possibility of extension) Description: BASIC PURPOSE The IT Specialist serves as a frontline technical ...

Motion Recruitment

Client Support - Associate

Cookeville, TN · On-site

$13 - $17/hr

Client Support - Associate Job Location: Cookeville Tennessee 38506 Job Duration: 3 months(possibility of extension) Description: BASIC PURPOSE The IT Specialist serves as a frontline technical ...

Segue HR LLC

Client Support Specialist

Memphis, TN

$16.25 - $21.75/hr

Qualifications Associate or Bachelor's degree preferred. Experience in payroll/HRIS support or ... Client satisfaction survey > 95%. Number of support tickets resolved per quarter.

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Essential Duties & Responsibilities • Respond to client support tickets via helpdesk. • ... Qualifications • Associate or Bachelor's degree preferred. • Experience in payroll/HRIS support ...

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

EOS

Sales Support Associate - Nashville, TN

Nashville, TN · Remote

$16.50 - $21.25/hr

As a Sales Support Associate , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

EOS

Sales Support Associate - Nashville, TN

Nashville, TN · Remote

$50K - $65K/yr

As a Sales Support Associate , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

next page

Showing results 1-20

All JobsClient Support Associate JobsClient Support Associate Jobs in Tennessee

Client Support Associate information

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
Infographic showing various Client Support Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Client Support - Associate

Client Support - Associate

Motion Recruitment

Cookeville, TN • On-site

$13 - $17/hr

Other

Posted 29 days ago

Job description

Job Title: Client Support - Associate
Job Location: Cookeville Tennessee 38506
Job Duration: 3 months(possibility of extension) 
Description:
BASIC PURPOSE
The IT Specialist serves as a frontline technical support resource for corporate infrastructure and enterprise applications. This role provides hands-on and remote technical support to internal customers while ensuring compliance with corporate policies, security standards, and IT best practices. The IT Specialist partners closely with operations, Shared Services, and vendor teams to maintain reliable, secure, and efficient technology services across office and distribution center environments. Success in this role requires strong customer service, clear communication, disciplined documentation, and the ability to prioritize and coordinate work across multiple stakeholders and locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Core responsibilities account for significant portions of time and include, but are not limited to:
Analyze, resolve, document, and communicate outcomes for assigned incidents and service requests using the approved ITSM tool and intake channels.
Provide timely and professional technical support for end users, escalating unresolved issues to appropriate internal teams while maintaining ownership and communication.
Install, configure, maintain, and troubleshoot end-user hardware and software both on-site and remotely in accordance with standards and security policies.
Support audio/visual, conferencing, and computing needs for meetings at assigned locations.
Assist with the planning, deployment, testing, installation, training, onboarding, and documentation of technical solutions.
Manage technology lifecycle activities related to employee events including new hires, terminations, transfers, equipment refreshes, and access changes.
Partner with Distribution Center Operations teams during peak shipping hours to support technical equipment needs such as printer maintenance, returns (RMA), and repairs.
Track and manage IT asset inventory, including spare parts and equipment stock levels.
Coordinate and oversee vendor repair and maintenance activities, ensuring work quality, functional validation, and proper documentation.
Support change management processes and adhere to approved procedures for all technology modifications.
Maintain clean, organized IT work areas and ensure all spaces are kept clear of clutter, obstructions, and potential safety hazards.
Perform other duties as assigned by the manager.
RELATIONSHIPS
Internal:
All internal end users (on-site and remote) across corporate offices and distribution centers
IT Shared Services and application support teams
External:
IT vendors and service providers supporting laptops, printers, alarms, badging systems, conferencing equipment, network devices, UPS, and display technologies
WORK ENVIRONMENT
On Site – Region Based
Travel to multiple sites within the assigned region or bordering states as required
Occasional after-hours or peak operational support may be required
MINIMUM QUALIFICATIONS
Minimum of 5 years of hands-on experience supporting enterprise IT technologies
Demonstrated experience with:
Windows desktop environments (configuration, deployment, and troubleshooting)
PC hardware installation, configuration, and repair
General troubleshooting of desktops and peripherals
Mobile devices (iOS, Android smartphones, tablets)
Microsoft Office applications
Ability to travel locally (approximately 5%)
What is the work schedule? a. Initial schedule: Monday through Friday, 8:00 AM to 5:00 PM. After approximately 45 days, the schedule transitions to Monday, Wednesday, and Friday from 8:00 AM to 5:00 PM, and Tuesday and Thursday from 10:00 AM to 7:00 PM, with a one-hour lunch break each day.

Apply