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Client Support Associate Jobs in Tennessee (NOW HIRING)

Segue HR LLC

Client Support Specialist

Memphis, TN

$16.25 - $21.75/hr

Qualifications Associate or Bachelor's degree preferred. Experience in payroll/HRIS support or ... Client satisfaction survey > 95%. Number of support tickets resolved per quarter.

Segue HR LLC

Client Support Specialist

Memphis, TN · On-site

$16.25 - $21.75/hr

Essential Duties & Responsibilities • Respond to client support tickets via helpdesk. • ... Qualifications • Associate or Bachelor's degree preferred. • Experience in payroll/HRIS support ...

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch

Support Associate

Nashville, TN

$16.50 - $21.25/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

RH

Gallery Support Associate

Nashville, TN · On-site

$25 - $28/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

RH

Gallery Support Associate

Nashville, TN · On-site

$16.50 - $21.25/hr

RH is seeking a Gallery Support Associate to join our team in providing world-class service to ... Ensure all client ship-outs are sent within 24 hours of purchase * Ticket all merchandise in ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

CBI

Client Support Project Manager - Nashville

Brentwood, TN · On-site

$77K - $98K/yr

A Client Support Project Manager is responsible for the order management, tracking and punch orders ... Associates are responsible for reviewing the CBI Sourcebook and other forms of communications such ...

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Client Support Associate information

See Tennessee salary details

$10

$18

$25

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Tennessee is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Tennessee are hiring for Client Support Associate jobs? Cities in Tennessee with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Tennessee as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 44% Full Time, 52% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,788 per year, or $18.2 per hour.
Client Support Specialist

Client Support Specialist

Segue HR LLC

Memphis, TN

$16.25 - $21.75/hr

Other

Posted 8 days ago

Job description

Position Summary

Provides ongoing support to clients and end users of payroll and HR systems, resolving issues through the helpdesk and ensuring a positive client experience.

Essential Duties & Responsibilities

Respond to client support tickets via helpdesk.

Troubleshoot payroll, HR, and time tracking system issues.

Escalate unresolved or complex issues as needed.

Document resolutions and update knowledge base.

Maintain strong client relationships and communication.

Qualifications

Associate or Bachelor's degree preferred.

Experience in payroll/HRIS support or customer service.

Strong problem-solving and troubleshooting skills.

Excellent written and verbal communication.

Key Performance Indicators (KPIs)

Average ticket resolution time < 1 business days.

First-contact resolution rate > 85%.

Client satisfaction survey > 95%.

Number of support tickets resolved per quarter.

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