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Client Success Jobs in Washington, UT (NOW HIRING)

We believe that success isn't just measured at the office--it's about thriving in all aspects of ... Assess Client Needs: Understand what insurance clients need by reviewing their current policies and ...

We believe that success isn't just measured at the office--it's about thriving in all aspects of ... Assess Client Needs: Understand what insurance clients need by reviewing their current policies and ...

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

... success. CSR Responsibilities: * Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ...

... success. CSR Responsibilities: * Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ...

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Client Success information

See Washington, UT salary details

$29.5K

$75.4K

$127.2K

How much do client success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client success in Washington, UT is $75,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Washington, UT?

The most popular types of Client Success jobs in Washington, UT are:

What job categories do people searching Client Success jobs in Washington, UT look for?

The top searched job categories for Client Success jobs in Washington, UT are:

What cities near Washington, UT are hiring for Client Success jobs?

Cities near Washington, UT with the most Client Success job openings:

Client Advisor, Commercial Lines

Buckner

Saint George, UT • On-site

$60K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 23 days ago


Job description

Commercial Lines Client Advisor

Reports To: Division President Location: St. George, UT Compensation: Starting at $60,000/year with benefits

What We Offer:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance plans to keep you and your family covered.
  • Health Accounts: Access to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to give you flexibility and control with pre-tax incentives.
  • Retirement Planning: A robust company match on retirement contributions, with 100% vesting after just 2 years.
  • Paid Parental Leave: Generous time off for new parents, because growing your family shouldn't mean sacrificing your career.
  • Mental Health Support: Company-paid mental health resources as part of our holistic approach to employee wellness.
  • Wellness Matters: Ongoing initiatives and tools to support your physical, emotional, and financial well-being.
  • Work Life Integration: We believe that success isn't just measured at the office—it's about thriving in all aspects of life. That's why we prioritize a healthy work-life balance with hybrid WFH schedules, supportive leadership, and a culture that respects your time.
  • Professional Development: We encourage continued education and earning insurance designations by not only paying the fees but also giving bonuses to reward you!

Position Overview for Recent Graduates:

If you're starting your career and want to enter a sales-driven role, this position could be a great fit. It's designed for individuals with strong communication skills who are eager to learn about insurance products. You'll sell insurance to both new and existing business clients while managing and building your client list.

Key Responsibilities:

  • Set and Meet Sales Goals: Work towards the sales goals set in your yearly plan.
  • Find New Clients: Look for new business opportunities with current clients and targeted groups.
  • Make Connections: Reach out to potential clients to offer quotes and arrange sales meetings.
  • Assess Client Needs: Understand what insurance clients need by reviewing their current policies and risks.
  • Gather Info: Collect detailed information about clients' risks and previous insurance claims.
  • Create Insurance Proposals: Develop and present detailed insurance plans including coverage options, limits, and deductibles.
  • Team Collaboration: Work with account managers to finalize and submit insurance deals to companies.
  • Meet with Clients: Present insurance proposals and renewal options to clients, explaining details and seeking their business.
  • Client Introduction: Introduce clients to account managers who will handle service calls.
  • Resolve Issues: Stay updated on any claims or service problems and help solve issues when needed.
  • Assist with Renewals: Help with insurance policy renewals by reviewing upcoming expirations and gathering necessary information.
  • Report and Meet: Track your progress with production reports and attend required sales meetings.
  • Advocate for the Agency: Promote the agency and the insurance industry within the community.
  • Stay Informed: Keep up with industry news and attend training to learn about new insurance products.
  • Additional Tasks: Complete other tasks and projects as assigned by management.

Qualifications:

  • College degree from a four-year university, or equivalent combination of education and experience
  • Experience in insurance is preferred
  • Experience in commercial (property and casualty) insurance with larger and more complex middle market clients and risks is preferred

Licenses or Certifications:

  • Active Utah Property and Casualty license required; Utah Life & Health license desired
  • CIC, CPCU designation preferred

Required Job Knowledge and Skills:

  • Proven ability to pursue and close sales.
  • Ability to establish and develop strong relationships with clients, carriers, trusted business partners, and coworkers
  • Business development and financial evaluation skills
  • Good organizational and time management skills