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Client Success Jobs in Park Ridge, IL (NOW HIRING)

Arrive Logistics

Client Success Weekend Associate

Chicago, IL · On-site

$22.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Weekend Associate Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a ...

Arrive Logistics

Client Success Weekend Associate

Chicago, IL · On-site

$22.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who We Want As a Client Success Weekend Associate, you'll be responsible for mastering the fundamentals of operational excellence. You'll handle daily operations for both existing and new client ...

Inmar

Client Success Manager, Media

Libertyville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship owner for clients, leading cross-functional campaign delivery across multiple media channels. Acting as a ...

Inmar

Client Success Manager, Media

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Client Success Manager (CSM) serves as the primary day-to-day contact and relationship owner for clients, leading cross-functional campaign delivery across multiple media channels. Acting as a ...

Pomelo

Head of Client Success & Sales

Chicago, IL · Remote

$70K - $80K/yr

ABOUT THE ROLE We are seeking a Head of Client Success & Sales to own and scale all client-facing functions across the business. This role will be responsible for both acquiring new clients and ...

eMed LLC

Client Success Manager (Chicago, IL)

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · On-site +1

$34.25 - $38.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to questions and resolving issues. The individual in this role will ...

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · Hybrid

$34.25 - $38.70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to questions and resolving issues. The individual in this role will ...

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · Hybrid

$34.25 - $38.70/hr

Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to questions and resolving issues. The individual in this role will ...

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All JobsClient Success JobsClient Success Jobs in Park Ridge, IL

Client Success information

See Park Ridge, IL salary details

$32K

$81.7K

$137.8K

How much do client success jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success in Park Ridge, IL is $81,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $97,400.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Park Ridge, IL?

The most popular types of Client Success jobs in Park Ridge, IL are:

What job categories do people searching Client Success jobs in Park Ridge, IL look for?

The top searched job categories for Client Success jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Client Success jobs?

Cities near Park Ridge, IL with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $81,736 per year, or $39.3 per hour.

Client Success Senior Associate

JPMorgan Chase & Co

Chicago, IL • On-site

Full-time

Medical, Retirement

Re-posted 23 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

Be the hub of communication and help build deep and lasting relationships with our most complex Commercial & Investment Bank clients across the country. 

As a Client Success Senior Associate within the Commercial & Investment Bank (CIB) you will support Senior team Members and serve as a key liaison for CIB clients. This role will work closely with Bankers, Treasury Management Officers, Client Service, Implementations, and Know Your Client (KYC) teams to deliver an enhanced client experience to the firm's valued relationships and newly acquired clients being implemented.  The Client Success Officer plays an important role in the execution of the firm's retention, growth, and client experience strategies, including accountability to deliver on broader organizational service and revenue expansion.  

The Client Success Officer Senior Associate will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an engaged resource that can ensure a high degree of client satisfaction.

Job Responsibilities

  • Contribute to strategic client reviews and long-term planning and partner with Banking and Sales on growth opportunities
  • Manage/resolve client escalations and issues
  • Help the coordination and project management of product implementations and service related needs
  • Assist in relationship review documents, visualizations from data sets
  • Maintain ongoing relationship management routines 
  • Manage project meetings for large client implementations and create and manage planning for projects such as migrations, year-end pricing changes, etc.  
  • Work with Risk partners for certain elements of risk management including fraud prevention.
  • Help coordinate and facilitate RFPs responses and participate in RFPs where applicable
  • Coordinate with the banking team to participate in sales pitches for prospect clients to show the value add of the service model
  • Possess knowledge of treasury and cash management products to be able to address and coordinate the resolution of set-up, invoice and billing issues
  • Coordinate with the Banker and operational partners, such as Client Data Management Team, & KYC, to assist with the onboarding of new to bank clients and to assist with periodic client renewals 

 Required qualifications, skills and capabilities

  • Bachelor's degree and/or 3+ years of equivalent prior work experience in Business Operations / Client Services / Sales Support
  • Comprehensive knowledge of Treasury Products and Services 
  • Proven client interaction skills to calibrate & manage client expectations
  • Proven proficiency in managing client problem resolution and delivering solutions; ability to mobilize internal resources to move quickly to resolve issues
  • Ability to motivate cross-functional teams and interact with all levels of the organization including senior management, sales, IT, operations and product management, banking, implementation, service, KYC, liquidity, merchant, card, credit, legal, compliance, etc.
  • Working knowledge of Microsoft Office suite of products such as Project, Power-point and Excel
  • Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change 
  • Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions

 Preferred qualifications, skills and capabilities

  • MBA
  • PMP or other Project Management Certifications 
  • Ability to provide quantifiable management reporting 

 Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Some travel required (20%) to visit clients and internal partners.

Please note this role is not eligible for employer immigration sponsorship. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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