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Client Success Jobs in Orem, UT (NOW HIRING)

Clozd

Client Success Program Manager (Enterprise)

Lehi, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on ... Develop strong client relationships and become a master of our clients' business models, products ...

Clozd

Client Success Program Manager (Enterprise)

Lehi, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on ... Develop strong client relationships and become a master of our clients' business models, products ...

Waystar

Director, Client Marketing

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that enable confident share-of-wallet expansion grounded in demonstrated ROI. * Acts as the connective tissue ...

Crew Career Center

Director, Client Marketing

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that enable confident share-of-wallet expansion grounded in demonstrated ROI. * Acts as the connective tissue ...

Patientco

Director, Client Marketing

Lehi, UT · On-site

  • Medical

  • Retirement

  • PTO

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that enable confident share-of-wallet expansion grounded in demonstrated ROI. * Acts as the connective tissue ...

LVT

Technical Account Manager

American Fork, UT · On-site

This role works closely with the Client Success Managers, building success plans to deliver the optimal experience and participating in business reviews to deliver results as a partnership that ...

Orion Advisor Solutions LLC

Customer Success Associate

Lehi, UT · On-site

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Associate The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on ...

Orion

Customer Success Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Customer Success Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

RainFocus

Solution Architect (Remote)

Lehi, UT · On-site +1

$59.25 - $78/hr

  • Retirement

  • PTO

Role Summary The Solution Architect (SA) is a critical member of the RainFocus Client Success organization and the senior-most technical resource within the implementation consulting IC track. Once ...

RainFocus

Solution Architect (Remote)

Lehi, UT

$59.25 - $78/hr

  • Retirement

  • PTO

Role Summary The Solution Architect (SA) is a critical member of the RainFocus Client Success organization and the senior-most technical resource within the implementation consulting IC track. Once ...

RainFocus

Solution Architect (Remote)

Lehi, UT · Remote

$64.50 - $85/hr

Role Summary The Solution Architect (SA) is a critical member of the RainFocus Client Success organization and the senior-most technical resource within the implementation consulting IC track. Once ...

Burkhart

Sales Account Manager

Draper, UT · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your integrity, dedication to client success, and teamwork skills - in addition to your sales skills and knowledge of dental merchandise - are key to success in this role. This is an outside sales ...

Burkhart

Sales Account Manager

Draper, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your integrity, dedication to client success, and teamwork skills - in addition to your sales skills and knowledge of dental merchandise - are key to success in this role. This is an outside sales ...

Adobe

Technology Consultant

Lehi, UT · On-site

Have a passion for digital marketing and client success and have a consistent record of successfully leading client relationships and technical projects with an excellent work ethic and collaboration ...

Adobe, Inc.

Technology Consultant

Lehi, UT · On-site

Have a passion for digital marketing and client success and have a consistent record of successfully leading client relationships and technical projects with an excellent work ethic and collaboration ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Orem, UT

Client Success information

See Orem, UT salary details

$28.3K

$72.2K

$121.7K

How much do client success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client success in Orem, UT is $72,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Orem, UT?

The most popular types of Client Success jobs in Orem, UT are:

What are popular job titles related to Client Success jobs in Orem, UT?

For Client Success jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Orem, UT look for?

The top searched job categories for Client Success jobs in Orem, UT are:

What cities near Orem, UT are hiring for Client Success jobs?

Cities near Orem, UT with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Orem, UT as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $72,214 per year, or $34.7 per hour.

Client Success Program Manager (Enterprise)

Clozd

Lehi, UT

Full-time

Re-posted 3 days ago

Job description

Clozd is a leading provider of technology and services for win-loss analysis. We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging, enable sales, foster strategic alignment, and win more.
 
We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment and never compromise their integrity.
 
Program Managers are responsible for designing and delivering successful win-loss analysis programs for our clients. This role is somewhere between Customer Success and Consulting – it’s more strategic & hands-on than your typical Customer Success role, but not quite as “custom” as your typical consulting role. A great fit for someone looking to take the CS skills they’ve learned and apply them by working directly with executives on the top problems they’re facing.
The best Clozd Program Managers typically have 5 key skills. If you have these skills, you might be really happy here.
  • Curiosity: Do you constantly ask “Why?” The best PMs are the kinds of people who walk into an empty restaurant and start wondering how this business could be covering their costs. They meet new people and immediately start asking questions.
  • Strong communication: Do you enjoy meeting new people? Do you get satisfaction out of talking with executives and senior leaders? The most successful Program Managers are great communicators and love breaking down win-loss for our clients’ stakeholders.
  • Problem solving: Do you like looking at a process and thinking, “Well that should be done differently”? The best PMs find joy in the fact that Clozd is still a startup; they like the idea that their “fingerprints” will be on Clozd and they speak up to problem solve.
  • Business acumen: Do you have a baseline understanding of how businesses work (revenue, costs, margins, win-rates, etc.)? The best PMs understand how executives think, and they are excited about up-leveling their business context.
  • Team player: Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not “don’t bother me” type people; they love to work with their peers and they enjoy a culture where people drop everything to help the people around them.
What does the day-to-day of a Program Manager look like?
  • Develop strong client relationships and become a master of our clients’ business models, products, GTM motions, etc.
  • Work with 15 - 20 clients at a time managing their win-loss programs.
  • Set up and manage the win-loss data collection and interview process for your clients.
  • Conduct win-loss interviews.
  • Summarize key interview themes and communicate them to clients.
  • Ensure client adoption of Clozd software and key win-loss findings.
  • Manage the commercial experience for existing clients, including renewing contracts and identifying / capturing expansion opportunities.
Qualifications:
  • Background in fintech or related financial industries
  • Min. 5-7 years work experience in a B2B context, SaaS preferred
  • Min. BA/BS degree, preferably in a finance-related field
  • Prior experience in a Customer Success or Strategic Account Management role
  • Demonstrated experience in managing 10+ customers while achieving high customer retention rates
  • Strong project management, problem-solving, and analytical skills
  • Excellent presentation and communication skills
Benefits:
  • Competitive compensation (i.e. salary, bonus, 401k, and equity) 
  • Majority of medical, dental, disability, life, and other insurance paid
  • Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
  • 10 paid holidays and company shutdown between Christmas and New Years
  • Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc. 
Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
 
Clozd participates in E-Verify.
 
All Clozd employees are required to successfully pass a background check upon being hired.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.