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Client Success Jobs in Melbourne, FL (NOW HIRING)

Invue

Client Success Manager

Melbourne, FL

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales ...

Invue

Client Success Manager

Melbourne, FL · On-site

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales ...

Invue

Client Success Manager

Melbourne, FL · On-site

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales ...

New

Invue

Client Success Manager

Melbourne, FL · On-site

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales ...

New

black.ai

Customer Success Manager (Enterprise)

Melbourne, FL · On-site

$100 - $130/hr

Build success plans that map customer goals to measurable clinical and operational outcomes. * Build executive partnerships: Earn trusted, long‑term relationships across C‑suite (CIO, CMO, COO, ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Melbourne, FL

Client Success information

See Melbourne, FL salary details

$30.1K

$77K

$129.8K

How much do client success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for client success in Melbourne, FL is $76,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $91,800.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Melbourne, FL?

The most popular types of Client Success jobs in Melbourne, FL are:

What job categories do people searching Client Success jobs in Melbourne, FL look for?

The top searched job categories for Client Success jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Client Success jobs?

Cities near Melbourne, FL with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Melbourne, FL as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $76,994 per year, or $37 per hour.

Client Success Manager

Invue

Melbourne, FL

Full-time

Posted 4 days ago

Job description

We are looking for a highly organized, customer-focused Client Success Manager to lead customer programs from initial implementation through launch and ongoing post-launch support. This role is ideal for someone who combines exceptional attention to detail and a strong sense of urgency with the ability to understand the bigger picture and deliver outstanding customer experiences.

The Client Success Manager will serve as a trusted point of contact for customers, coordinating software rollouts, managing project details and deadlines, resolving issues, and partnering with Sales and internal teams to ensure successful customer outcomes. This role requires someone who can manage tactical details, anticipate challenges, meet short-notice deadlines, and maintain a high level of integrity and professionalism in a customer-facing environment.

Key Responsibilities

  • Serve as the primary customer contact throughout implementation, launch, and ongoing post-launch support.
  • Coordinate customer projects, pilots, tests, and technology rollouts, ensuring details, dependencies, and deadlines are accurately managed.
  • Maintain strong relationships with key customer stakeholders and participate in regular customer meetings and program reviews.
  • Provide ongoing product and technical support for software solutions deployed on customer hardware, including troubleshooting, issue resolution, and escalation management.
  • Respond quickly to customer requests and time-sensitive issues with a strong sense of urgency and ownership.
  • Partner with Sales and internal teams to execute programs, resolve issues, identify opportunities, and support account growth.
  • Manage and prioritize multiple projects and competing customer needs while maintaining a high degree of accuracy.
  • Manage and support the Client Support Specialist team member.

What We're Looking For

  • Exceptional attention to detail and the ability to manage complex projects with many moving parts.
  • A strong sense of urgency and the ability to deliver accurate, high-quality work under tight or short-notice deadlines.
  • A customer-first mindset with excellent communication, listening, and relationship-building skills.
  • High degree of integrity, accountability, and professionalism when working with customers and internal teams.
  • Ability to balance tactical execution with big-picture thinking and understand how individual details impact the overall customer experience and business.
  • Strong problem-solving skills and the ability to find solutions with minimal direction.
  • Excellent organization, time management, and follow-through.
  • Proficiency with Microsoft Office, particularly Excel and PowerPoint.
  • Willingness to travel as needed.

Education & Experience

  • Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
  • 3+ years of experience in customer success, account management, program/project coordination, technical support, or a related customer-facing role.
  • Experience supporting technology solutions, software implementations, or B2B customers is preferred.

Sennco Solutions is a retail security and merchandising company. Sennco offers custom and off-the-shelf hardware and software for asset protection that creates an optimal customer experience. From mobile and technology devices to fragrances, Sennco has over 25 years of experience in solving retail's toughest challenges. Sennco Solutions is owned by InVue, an ASSA ABLOY company.

InVue Security Products, Inc and Sennco Solutions are Equal Opportunity employers. Federal law prohibits employers from discriminating against any applicant for employment because of applicant's race, sex, color, religion, national origin, age, or disability. InVue Security Products, Inc. is fully committed to complying with Federal law and will not discriminate against any applicant for employment.

Employment Type: Full-Time
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About InVue

Sourced by ZipRecruiter

Industry

Computer and electronic product manufacturing

Company size

201 - 500 Employees

Headquarters location

Charlotte, NC, US

Year founded

2007

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