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Client Success Jobs in Kyle, TX (NOW HIRING)

We are seeking an experienced and client-focused Senior Consultant, Client Success Manager to manage strategic relationships with large banking clients, including Tier 1 and Tier 2 financial ...

Develop Client Success Plans:Create andmaintainsuccess plans, account rhythms, and engagement strategies that align client priorities with Pismo capabilities and businessobjectives. * Coordinate ...

Who We Want As the Director of Client Success for Arrive Fresh, you will assume a critical leadership role in driving the performance, operational strategy, and growth of our produce and floral ...

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: Answering incoming calls Process returns Data analysis Profile builds and ability to work across ...

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: Answering incoming calls Process returns Data analysis Profile builds and ability to work across ...

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: Answering incoming calls. Process returns. Data analysis. Profile builds and ability to work ...

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: Answering incoming calls. Process returns. Data analysis. Profile builds and ability to work ...

Showing results 21-40

Client Success information

See Kyle, TX salary details

$31.2K

$79.7K

$134.3K

How much do client success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success in Kyle, TX is $79,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $95,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Kyle, TX?

The most popular types of Client Success jobs in Kyle, TX are:

What cities near Kyle, TX are hiring for Client Success jobs?

Cities near Kyle, TX with the most Client Success job openings:

Infographic showing various Client Success job openings in Kyle, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $79,704 per year, or $38.3 per hour.

Client Success Manager | Remote, USA

Optiv Security, Inc.

Austin, TX • Remote

Full-time

Posted 15 days ago


Job description

At Optiv, we're on a mission to help our clients make their businesses more secure. We're one of the fastest-growing companies in a truly essential industry. Join us.

The Client Success Manager (US only - Remote) will support clients within the Managed Security Solutions (MSS) business unit. Their job is to articulate complex technical outcomes to technical and non-technical clients in a clear and concise way based on the audience. Client Success Managers are responsible for onboarding all new clients to inform them of what outcomes they can, and just as importantly, cannot expect based on the particular service requested by the client.

A strong command of security operations technical concepts and repeatable processes are required.

The job of the Client Success Manager is to own, develop and support key process indicators to understand client satisfaction. This includes repeatable measurement of client satisfaction KPIs and working across Optiv MSS Technical Teams at the direction of the VCISOs to facilitate operational corrective actions needed to address tactical and systemic client satisfaction issues.

How you'll make an impact

  • Briefing new clients on operational execution and expected outcomes

  • Technical/tactical discussions on operational activities as they related to cyber threat actor operations

  • Provide Technical and Product Support for Managed Services

  • Provide Client product knowledge & support to encourage renewals

What we're looking for

  • Four-year degree in Cyber Security, Computer Science, Information Systems or related degree.

  • Knowledgeable with various SIEM tools (Splunk, LogRhythm, QRadar, etc).

  • Knowledgeable of MITRE Attack Framework

  • Security+, or equivalent cyber security certification

  • Comfortable and knowledgeable with utilizing Copilot for all Microsoft Office products

  • Knowledgeable and experienced in creating AI agents

  • Current knowledge of client success practices, security threats, solutions, security tools, network technologies & procedures.

  • Strong presentation and verbal communication skills.

  • A process-oriented individual with strong attention to detail, an appropriate sense of urgency, and strong organizational skills.

  • Must possess a high degree of initiative, motivation, and problem-solving skills

  • Ability to translate complex technical concepts into business risk and desired outcomes

  • Experience with cyber threat actor techniques, tactics, and procedures

  • Experience with Client Relationship Management (CRM) software such as Salesforce & ServiceNow.

  • Experience working with C-Suite executives, VPs or Directors.

  • Ability to build and nurture trusted relationships with clients and internally.

#LI-KG1

What you can expect from Optiv

  • A company committed to our inclusive value through our Employee Resource Groups

  • Work/life balance

  • Professional training resources

  • Creative problem-solving and the ability to tackle unique, complex projects

  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.