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Client Success Jobs in Georgetown, TX (NOW HIRING)

Fooda

Manager of Client Success

Austin, TX · On-site

$75K - $85K/yr

The Manager of Client Success performs a critical oversight function for all Fooda operations in the Austin market, one of Fooda's largest markets. In addition to running the day-to-day operations ...

360connect-1

Client Success Support - B2B

Austin, TX · Hybrid

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: Answering incoming calls Process returns Data analysis Profile builds and ability to work across ...

360Connect

Client Success Support - B2B

Austin, TX · On-site

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: * * Answering incoming calls * Process returns * Data analysis * Profile builds and ability to ...

360Connect LLC

Client Success Support - B2B

Austin, TX · On-site

Provide ongoing support to our Client Success Managers, and Senior Client Success Managers to include: * * Answering incoming calls * Process returns * Data analysis * Profile builds and ability to ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Georgetown, TX

Client Success information

See Georgetown, TX salary details

$30.2K

$77.2K

$130.1K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in Georgetown, TX is $77,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Georgetown, TX? The most popular types of Client Success jobs in Georgetown, TX are:
What job categories do people searching Client Success jobs in Georgetown, TX look for? The top searched job categories for Client Success jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Client Success jobs? Cities near Georgetown, TX with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Georgetown, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $77,177 per year, or $37.1 per hour.

Director of Client Success, Arrive Fresh

Arrive Logistics

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Arrive Logistics rating

4.0

Company rating: 4.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
As the Director of Client Success for Arrive Fresh, you will assume a critical leadership role in driving the performance, operational strategy, and growth of our produce and floral division. We are seeking a highly experienced, solutions-oriented leader who combines deep expertise in perishable cold-chain logistics with a proven ability to scale brokerage operations. In this position, you will lead by example, mentoring a team and helping build out strategic, long-term relationships with premier fresh shippers to accelerate business growth. Your ability to navigate complex market cycles and champion operational change will build immediate credibility and elevate our specialized delivery services.
What You'll Do
  • Direct the day-to-day operations of the Arrive Fresh Client Success Department, inspiring, motivating, and leading the team to meet corporate and modal objectives.
  • Act as the primary conduit connecting Arrive Fresh client success with the organization's technology, capacity, finance, and business development departments.
  • Establish and roll out robust Standard Operating Procedures (SOPs) and program designs tailored to temperature-controlled and perishable cold-chain operations.
  • Collaborate with our Beyond Business Hours leadership team to develop and execute after-hours processes that ensure a seamless 24/7 experience for our customers.
  • Play an integral role in the Client Success forecasting process and drive team accountability to targeted volume, margin, and revenue numbers.
  • Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid issue resolution, and service improvements.
  • Partner with our capacity and business development teams to fulfill customer RFP and spot requests in a timely manner.
  • Provide the Arrive Fresh client success team with the training and resources necessary to develop their communication, delegation, customer service and sales skills.
  • Drive technology adoption, specifically with the ArriveNow platform, while identifying and creating automation roadmaps for complex operational tasks.
  • Manage customer implementations and design custom logistics solutions that reduce costs, improve service levels, and increase customer retention.
  • Operate as an escalation contact for your team and our Arrive Fresh clients to resolve supply chain exceptions in service, billing, communication and visibility.
  • Ensure strict adherence to regulatory standards, including the Food Safety Modernization Act (FSMA), Sanitary Transportation of Food (STF), and Perishable Agricultural Commodities Act (PACA).
  • Partner with Employee Success (ES) and Learning & Development (L&D) to address performance lapses, assess turnover, and develop retention-driven engagement strategies.
  • Navigate and champion organizational change, communicating the "why" behind transitions effectively and fostering an optimistic, solutions-oriented team culture.

Qualifications
  • Bachelor's Degree in Business Administration, Finance, Supply Chain, or equivalent professional experience preferred.
  • 15+ years of relevant logistics and brokerage experience in third-party logistics (3PL) or asset-based providers.
  • 10+ years of dedicated expertise in produce and floral logistics, with deep knowledge of perishable cold-chain execution.
  • 3+ years of logistics leadership or management experience in a fast-paced environment.
  • Strong background in account management and customer-facing solution design.
  • Expert knowledge of regulatory compliance environments including FSMA, STF, and PACA.
  • Advanced proficiency in the Microsoft Office suite (specifically Excel and PowerPoint) for complex data analysis and business presentations.
  • Exceptional communication and interpersonal skills, with a proven ability to inspire, develop, and performance-manage employees.

Supervisory Responsibility
This position has direct supervisory responsibilities over Client Success Associates and Representatives specializing in produce and floral logistics.
The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.
  • Enjoy office wide engagement activities, team events, happy hours and more!
  • Leave the suit and tie at home; our dress code is casual.
  • Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
  • Park your car for free on site!
  • Start your morning with a specialty drink from our fully stocked coffee bar, Broker's Brew.
  • Sweat it out with the team at our onsite gym.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get paid to work with your friends through our Referral Program!
  • Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience
When we say "award-winning culture," we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.
Notice:
To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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