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Client Success Jobs in El Segundo, CA (NOW HIRING)

SDG

Client Success Manager (Remote)

Los Angeles, CA · Remote

Manage the client relationship by overseeing everything from status calls to solution walkthroughs, feature training, and strategy sessions. * Maintain timelines for regular client support requests.

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

As a Customer Success Manager at Whip Media, you'll be a vital partner to our diverse portfolio of ... Candidates must be from the Los Angeles area to be on client sites weekly. Responsibilities: * Be ...

Brainlabs

Client Partner

Los Angeles, CA · On-site

$100K - $156K/yr

And this is what success looks like in the role: * You will live our culture code every day! * You'll become an indispensable trusted, strategic adviser to your client stakeholders. * Award wins for ...

Wipro

Client Partner, Airports

Los Angeles, CA · On-site

$200K - $280K/yr

Documented success in surpassing sales targets while fostering long-term client loyalty and satisfaction. * Deep understanding of global delivery models and adeptness in collaborating with offshore ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in El Segundo, CA

Client Success information

See El Segundo, CA salary details

$34.6K

$88.5K

$149.1K

How much do client success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success in El Segundo, CA is $88,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $105,400.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in El Segundo, CA?

The most popular types of Client Success jobs in El Segundo, CA are:

What job categories do people searching Client Success jobs in El Segundo, CA look for?

The top searched job categories for Client Success jobs in El Segundo, CA are:

What cities near El Segundo, CA are hiring for Client Success jobs?

Cities near El Segundo, CA with the most Client Success job openings:

Client Success jobs near you

Client Success Manager (Remote)

SDG

Los Angeles, CA • Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Build Anything.
We're the engineering team trusted by the world's largest eCommerce and DTC brands. Our mission is to transform our clients’ businesses, drive growth, and build the highest-scaling and most complex experiences online today.
Our team is composed of vibrant, resourceful, and entrepreneurial people in front-end, full-stack, technical and project operations roles. At SDG we focus on building a culture that allows everyone to create meaningful and impactful work for our team and our clients’ businesses. Our people are the most valuable assets to this culture. As such, we offer a flexible time off schedule, excellent benefits, a collaborative work environment (as well as permanent remote options), and plenty of opportunity for career growth.
We believe in hiring people, not outsourcing and are committed to growing the best team in this space. We're a close knit crew that highly values strong teamwork, initiative, and quality.
Who You Are.
You are comfortable navigating ambiguity but at the same time, you’re detailed and process-oriented with an inclination to standardization and automation. You enjoy hands-on work, you're self-motivated with a sense of humor, and you thrive in a fast-paced environment.

What you'll be responsible for.
  • Manage the client relationship by overseeing everything from status calls to solution walkthroughs, feature training, and strategy sessions.
  • Maintain timelines for regular client support requests. Responsible for client delivery.
  • Partner with clients to understand their goals, objectives and grow their business.
  • Contribute to the product feedback loop, providing requirements to Product and Engineering on how feedback should be incorporated into the requested feature.
  • Identify areas for increased efficiency, from processes to frameworks and automated tools, operating under the belief that if you do something twice, you can find a more efficient approach.
  • Collaborate with Product Management to provide requirements on new feature requests.
Requirements.
  • 3+ years of experience.
  • Operations, product management, project management or client relations experience.
  • Self-directed learning style; naturally operate with an execution mindset and enjoy working in a fast-paced, dynamic environment.
  • Comfortable navigating ambiguity, with the desire to implement process and standardize as you go.
  • Detail and deadline oriented.
  • Responsible, reliable, and flexible.
  • Strong communication skills, both written and verbal.
  • Shopify/eCommerce experience is a plus.
Details.
  • Fully Paid Medical, Dental & Vision.
  • 401k Retirement Plan.
  • Work From Home/Anywhere.
  • Salary is competitive and commensurate with experience.
  • This is a full-time position.
  • We are a fully remote team and deeply respect and value work-life balance.
  • This position is open to candidates in the United States and Canada only.

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