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Client Success Manager Jobs in El Segundo, CA (NOW HIRING)

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

Base8

Client Success Manager

Studio City, CA

Client Success Manager (CSM) Location: LA (Onsite) About:Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

M&Y Personal Injury Lawyers

Be Seen First

Client Success Manager

Los Angeles, CA · Remote

$20 - $35/hr

M&Y Personal Injury Lawyers is seeking an exceptional Director of Client Success to lead our client satisfaction, reputation management, review generation, referral generation, and service recovery ...

SDG

Client Success Manager (Remote)

Los Angeles, CA · Remote

Manage the client relationship by overseeing everything from status calls to solution walkthroughs, feature training, and strategy sessions. * Maintain timelines for regular client support requests.

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Arrow Studio Rentals

Be Seen First

Client Success Coordinator

North Hollywood, CA · On-site

$20 - $23/hr

Client Success Coordinator Arrow Studio Rentals is hiring for a full-time Client Success ... Proven time management and problem-solving skills * Project management mindset: preparation ...

Arrow Studio Rentals

Be Seen First

Client Success Coordinator

North Hollywood, CA · On-site

$20 - $23/hr

Client Success Coordinator Arrow Studio Rentals is hiring for a full-time Client Success ... Proven time management and problem-solving skills * Project management mindset: preparation ...

WildBrain

Client Success Specialist

Los Angeles, CA · Hybrid

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

Third

Director of Client Success

Los Angeles, CA · On-site +1

$180/hr

DIRECTOR, CLIENT SUCCESS About third Third is a modern-commerce growth company helping brands turn ... Implement best practices for lifecycle management in a fast-scaling environment. * Thought ...

WildBrain

Client Success Specialist

Los Angeles, CA · On-site

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

WildBrain

Client Success Specialist

Los Angeles, CA · Hybrid

Across YouTube, FAST and AVOD, we manage and monetize over 1,000 premium channels for owned and ... It is a hybrid position spanning client success and ad sales support: you will be a central ...

Plat AI

Client Success Representative

Glendale, CA

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in El Segundo, CA

Client Success Manager information

See El Segundo, CA salary details

$34.6K

$88.5K

$149.1K

How much do client success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success manager in El Segundo, CA is $88,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $105,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in El Segundo, CA look for?

The top searched job categories for Client Success Manager jobs in El Segundo, CA are:

What cities near El Segundo, CA are hiring for Client Success Manager jobs?

Cities near El Segundo, CA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in El Segundo, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $88,476 per year, or $42.5 per hour.

Client Success Manager

Base8

Studio City, CA • On-site

Full-time

Posted 10 days ago

Job description

Position: Client Success Manager (CSM)
Location: LA (Onsite)
About: Cure8 is a leading Managed IT service provider for the cannabis industry.
We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators.
Our services include POS, inventory, compliance, cybersecurity, cloud, and security solutions.
We provide reliable, secure technology solutions tailored to your cannabis business.
Job Description: A Client Success Manager (CSM) is responsible for building strong client relationships, ensuring successful product/service adoption, reducing churn, and identifying opportunities for account growth.
Key Job Roles & Responsibilities
  • Manage relationships with assigned US clients and serve as their primary point of contact.
  • Understand client goals, challenges, expectations, and business needs.
  • Lead client onboarding, implementation, and regular business reviews.
  • Monitor customer satisfaction, engagement, retention, and churn risks.
  • Drive product/service adoption through demos, training, and guidance.
  • Handle client queries, complaints, and escalations through resolution.
  • Identify upselling, cross-selling, renewal, and account expansion opportunities.
  • Communicate professionally with clients via email, phone, Zoom, and Teams.
  • Track KPIs such as CSAT, NPS, retention, adoption, and revenue growth.
  • Maintain accurate client data and updates in CRM/customer-success platforms.
  • Collaborate with Sales, Product, Support, Marketing, Finance, and Operations teams.
  • Support US clients across different time zones while maintaining professional responsiveness.

Common Skills Required
  • Excellent English communication and interpersonal skills
  • Client relationship management
  • Account management
  • Problem-solving and conflict resolution
  • Presentation and negotiation skills
  • CRM experience such as Salesforce, HubSpot, or Zoho
  • Customer-success tools such as Gainsight or similar platforms
  • Data analysis and reporting
  • Time management and organization
  • Upselling/cross-selling awareness
  • Ability to work with US clients and teams
  • Strong business and customer-service mindset

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