ZipRecruiter

Log In

1

Client Success Manager Jobs in El Segundo, CA (NOW HIRING)

Plat AI

Client Success Representative

Glendale, CA · On-site

$60K - $100K/yr

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Plat

Client Success Representative

Glendale, CA · On-site

Gather feedback and channel it back to the Product Manager. * Configuration & Documentation: * Keep ... Qualifications * 3+ years in Client Success, Account Management, or Implementation for a SaaS or ...

Doist

Client Success Specialist

Los Angeles, CA · On-site

$70 - $100/hr

ResponsibilitiesClient Support & Relationship Management Serve as a day-to-day point of contact for client, agency and brand queries -- building strong relationships through timely, professional ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

Candidates must be from the Los Angeles area to be on client sites weekly. Responsibilities: * Be ... Success, Account Management, or related client-facing role within a SaaS company. Media and ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing ... Establish clear client retention goals * Process milestones for the clients and employees to work ...

Wolters Kluwer

Customer Success Manager

Torrance, CA

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Torrance, CA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Torrance, CA · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in El Segundo, CA

Client Success Manager information

See El Segundo, CA salary details

$34.6K

$88.5K

$149.1K

How much do client success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success manager in El Segundo, CA is $88,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $105,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in El Segundo, CA look for?

The top searched job categories for Client Success Manager jobs in El Segundo, CA are:

What cities near El Segundo, CA are hiring for Client Success Manager jobs?

Cities near El Segundo, CA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in El Segundo, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $88,476 per year, or $42.5 per hour.

Client Success Representative

Plat AI

Glendale, CA • On-site

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

About Plat.ai
Plat.ai builds an AI-driven loan origination platform that powers home-improvement financing for banks and specialty lenders. Our team blends deep lending knowledge with modern cloud engineering to deliver fast credit decisions, clear analytics, and a secure borrower experience.
Role Summary
You will be the daily voice of Plat.ai for each LOS client. From the first support ticket to post-release feedback, you will own client satisfaction, keep requests clear, and guide user-acceptance testing so the product team can ship the right features on time.
Key Responsibilities
  • Relationship & Communication:
    • Serve as the single point of contact through Slack, email, and scheduled calls.
    • Provide concise status updates and escalate blockers within one business day.
  • Request Intake & Ticket Creation:
    • Log every new client request in the SUP Service Desk.
    • Tag urgency and business value, then clone or link the ticket to the LOS project when development is needed.
    • Confirm each request has business context and draft acceptance criteria before handing it to the Product Manager.
  • UAT Coordination:
    • Plan and run user-acceptance test cycles.
    • Prepare demo environments and test data, walk clients through scripts, collect sign-off, and record issues for triage.
  • Release & Feedback Loop:
    • Draft client-specific release notes and a short demo video each sprint.
    • Gather feedback and channel it back to the Product Manager.
  • Configuration & Documentation:
    • Keep client rate sheets, email templates, contact lists, and status dashboards current in Confluence.

Ownership & Boundaries
You own client satisfaction, UAT readiness, and the clarity of inbound requests. Roadmap prioritization, ticket grooming, and technical specifications remain with the Product Manager and Solution Engineer.
Qualifications
  • 3+ years in Client Success, Account Management, or Implementation for a SaaS or FinTech product.
  • Familiarity with lending workflows, banking compliance, or loan origination systems.
  • Experience with Jira (or similar ticketing tools) and Confluence.
  • Clear written and spoken English; able to explain technical topics to non-technical users.
  • Strong organization skills and a follow-through mindset.
  • Comfort working across time zones and juggling multiple clients.

Nice-to-Have
  • Background in home-improvement financing or consumer lending.
  • Basic SQL or data-query skills for ad-hoc troubleshooting.
  • Experience recording quick demo videos (Loom or similar).

Compensation and Benefits
  • Competitive salary and performance bonus
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid time off plus holidays
  • Quarterly learning stipend
  • Monthly gym membership support
  • Modern office in central Glendale, stocked kitchen, and regular team lunches
  • Additional perks as we keep expanding our benefits program

Apply