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Client Success Jobs in Algonquin, IL (NOW HIRING)

84.51

Manager, Client Success

Chicago, IL · On-site

$115K - $150K/yr

Manager, Client Success Cincinnati, OH; Chicago, IL; New York, NY The Manager, Client Success is responsible for leading a portfolio of clients and managing a small team to drive retention, organic ...

84.51

Manager, Client Success

Chicago, IL · On-site

$115K - $150K/yr

Manager, Client Success Cincinnati, OH; Chicago, IL; New York, NY The Manager, Client Success is responsible for leading a portfolio of clients and managing a small team to drive retention, organic ...

Nexxen International

Manager, Client Success

Chicago, IL · On-site

$100 - $130/hr

We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will manage a high-performing team of Client Success Managers ...

Socket.dev

Manager, Client Success

Chicago, IL · On-site

$100 - $130/hr

We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will manage a high-performing team of Client Success Managers ...

Nexxen

Manager, Client Success

Chicago, IL · On-site

$100 - $130/hr

We are seeking a strategic and experienced Manager of Client Success within our Central Region. In this hands-on leadership role, you will manage a high-performing team of Client Success Managers ...

84.51°

Manager, Client Success

Chicago, IL · On-site

The Manager, Client Success identifies and advances growth opportunities, leads key business planning processes, and partners closely with Sales, Kroger teams, Product Strategy, Data Science, and ...

84.51°

Manager, Client Success

Chicago, IL

The Manager, Client Success identifies and advances growth opportunities, leads key business planning processes, and partners closely with Sales, Kroger teams, Product Strategy, Data Science, and ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117 - $130/hr

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live--independent paint, hardware, and farm & feed stores that ...

84.51

Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

Forth

Client Success Specialist

Schaumburg, IL · On-site

$55K - $65K/yr

About the Role The Client Success Specialist at FORTH is responsible for cultivating and maintaining strong, long-term relationships with clients by ensuring the successful adoption and utilization ...

New

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live-independent paint, hardware, and farm & feed stores that now ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

$90 - $120/hr

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

84.51

Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

84.51 ̊

Manager, Client Success

Chicago, IL · On-site

$115K - $150K/yr

Responsibilities Lead client success strategy for a portfolio of clients to drive retention, organic growth, and strong client experience across Media, Incentives, and Insights Manage, coach, and ...

84.51 ̊

Manager, Client Success

Chicago, IL · On-site

$115K - $150K/yr

Responsibilities Lead client success strategy for a portfolio of clients to drive retention, organic growth, and strong client experience across Media, Incentives, and Insights Manage, coach, and ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Epsilon

Professional, Client Success

Chicago, IL · On-site

Company Description Overview As an Professional, Client Success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's Digital ...

Epsilon

Lead, Client Success

Chicago, IL · On-site

Company Description Overview How You'll Make an Impact As a Lead, Client Success, you will act as a pivotal individual contributor, owning client & agency relationships and driving the strategic ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Algonquin, IL

Client Success information

See Algonquin, IL salary details

$31.8K

$81.3K

$137K

How much do client success jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success in Algonquin, IL is $81,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,900.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Algonquin, IL?

The most popular types of Client Success jobs in Algonquin, IL are:

What are popular job titles related to Client Success jobs in Algonquin, IL?

For Client Success jobs in Algonquin, IL, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Algonquin, IL look for?

The top searched job categories for Client Success jobs in Algonquin, IL are:

What cities near Algonquin, IL are hiring for Client Success jobs?

Cities near Algonquin, IL with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Algonquin, IL as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $81,263 per year, or $39.1 per hour.

Manager, Client Success

84.51

Chicago, IL • On-site

$115K - $150K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Manager, Client Success Cincinnati, OH; Chicago, IL; New York, NY The Manager, Client Success is responsible for leading a portfolio of clients and managing a small team to drive retention, organic growth, and strong client outcomes across Media, Incentives, and Insights. This role leads the development and execution of client and vertical strategies, builds senior-level relationships with CPG and Kroger stakeholders, and ensures delivery of a consistent, high-quality client experience across the book of business. The Manager, Client Success identifies and advances growth opportunities, leads key business planning processes, and partners closely with Sales, Kroger teams, Product Strategy, Data Science, and Finance to deliver business results. This role also recruits, develops, and inspires talent while driving operational excellence and continuous improvement across the team.

Responsibilities:

Lead client success strategy for a portfolio of clients to drive retention, organic growth, and strong client experience across Media, Incentives, and Insights Manage, coach, and develop a small team of Client Success associates, including performance management, capability development, and ongoing support Build and maintain senior-level relationships with CPG clients and Kroger stakeholders to develop strategies, address business needs, and drive commercial outcomes Own portfolio retention strategy, including client health, renewal planning, risk identification, and proactive action planning Identify and progress organic growth opportunities across the portfolio in partnership with Sales, Kroger-facing teams, and cross-functional partners Lead delivery of key client planning and review processes, including quarterly business reviews, annual plans, media upfronts, incentive plans, and insights subscription renewals Represent client growth strategies in partnership with Kroger teams, including participation in relevant joint business planning discussions Partner with Product Strategy, Data Science, Finance/Accounting, Sales, and other cross-functional teams to remove barriers, improve execution, and strengthen client outcomes Drive utilization of insights, activation, and measurement solutions to maximize client value and business impact Lead team operations and ways of working to improve productivity, consistency, and execution across the portfolio Proactively identify and solve for client, team, and process challenges to support long-term business success Contribute to the development of best practices, commercial offerings, and team guidance to improve effectiveness across the broader organization Qualifications, Skills, and Experience: Bachelor's degree required Minimum 5+ years of account management, client success, consulting, and/or business development experience Media, Incentives, Insights, retail media, loyalty, or related experience required Experience leading day-to-day team activities and coordinating the work of others; prior people management experience preferred Strong experience building senior-level client and stakeholder relationships Demonstrated success driving retention, client satisfaction, and portfolio growth Strong strategic thinking and problem-solving skills Excellent communication, organization, and prioritization skills Ability to navigate ambiguity and drive recommendations and solutions forward Strong cross-functional leadership and collaboration skills Project management experience preferred Collaborative, energetic, and motivated by developing talent and delivering strong client outcomes Pay Range: $115,000 - $150,000 USD

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