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Client Success Project Manager Jobs in Raleigh, NC

HEAPY

Project Manager

Raleigh, NC

$86K - $140K/yr

HEAPY is seeking a Project Manager to join our Optimization practice in our Raleigh, North Carolina ... project success including maintaining a Superior Client Experience, a high level of colleague ...

Instrata

Project Management Administrator

Raleigh, NC · On-site

Help streamline operations that directly impact client success and project outcomes. * Growth Opportunities: Build project coordination skills and grow toward a Project Manager or Operations role.

DPS Group

Project Manager

Cary, NC · On-site

Proven success working for an A/E or EPCM company in a similar role, supporting projects related to ... Establish project budgets, prepare proposals, and develop and maintain positive client ...

BE&K Building Group

Project Manager

Raleigh, NC · On-site

... Client and Design Team, and subcontractors. Project Manager, I should be capable of all duties of Assistant Project Manager, and should have previously demonstrated success in that role, or an ...

BE&K Building Group

Project Manager

Raleigh, NC

... Client and Design Team, and subcontractors. Project Manager, I should be capable of all duties of Assistant Project Manager, and should have previously demonstrated success in that role, or an ...

BE&K Building Group

Project Manager

Raleigh, NC · On-site

... Client and Design Team, and subcontractors. Project Manager, I should be capable of all duties of Assistant Project Manager, and should have previously demonstrated success in that role, or an ...

pathwayRP

Project Manager

Cary, NC · On-site

Job summary The position will be responsible for managing all aspects of client contact, support ... Positive, friendly attitude that contributes to both our success and our great work atmosphere

Cline Design Associates

Project Manager

Raleigh, NC · On-site

... client liaison with the primary responsibility for budgeting, scheduling, ensuring the ... financial success • Provide oversight and monitoring as needed of less experienced Project ...

Balfour Beatty

Project Manager

Raleigh, NC · On-site

As a Project Manager, you'll lead a collaborative project team, overseeing budgets, schedules ... Demonstrated success building client relationships and leading diverse teams. * Experience in ...

Conti Federal Services

Project Manager

Raleigh, NC · On-site

The Project Manager role is key to fostering great client relations and developing our employees ... Demonstrated success developing cost to completes, costing and pricing Change Orders, and ...

Conti Federal

Project Manager

Raleigh, NC

The Project Manager role is key to fostering great client relations and developing our employees ... Demonstrated success developing cost to completes, costing and pricing Change Orders, and ...

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Client Success Project Manager information

See Raleigh, NC salary details

$37.4K

$99.8K

$157.5K

How much do client success project manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for client success project manager in Raleigh, NC is $99,815.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $119,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Raleigh, NC? For Client Success Project Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Raleigh, NC look for? The top searched job categories for Client Success Project Manager jobs in Raleigh, NC are:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $99,815 per year, or $48 per hour.

Project Coordinator

Instrata Technologies, LLC.

Raleigh, NC

Full-time

Posted 7 days ago

Job description

About the Role
Are you a highly organized project professional who enjoys balancing customer communication, project coordination, and team leadership? We're looking for a Project Coordinator who can help drive successful project execution by supporting Project Managers, coordinating project activities, and overseeing administrative project support functions.
In this role, you'll serve as a key connection point between customers, project teams, vendors, and internal stakeholders. You'll help ensure projects stay organized, documentation is accurate, deadlines are met, and administrative processes run smoothly. You'll also provide leadership and direction to Project Management Administrators (PMAs), ensuring project support activities are completed efficiently and consistently.
If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping projects moving forward, we'd love to hear from you.
What You'll Do – Coordinate, Communicate, and Drive Results
  • Support day-to-day project activities across multiple projects in partnership with assigned Project Managers.
  • Coordinate project documentation, schedules, materials, and project-related communications.
  • Assist with staffing coordination and resource planning as directed by Project Managers.
  • Serve as a primary or secondary point of contact for customers throughout the project lifecycle.
  • Supervise and coordinate the daily activities of the Project Management Administrator (PMA) team.
  • Assign work, balance workloads, and ensure project deadlines and administrative requirements are met.
  • Review project documentation for accuracy, completeness, and compliance with company and customer standards.
  • Serve as an escalation point for PMA-related questions and issues.
  • Prepare and manage project submittals in coordination with Project Managers.
  • Compile and deliver project closeout packages.
  • Maintain organized project files, contracts, plans, reports, deliverables, trackers, and customer databases.
  • Ensure project documentation remains current, accurate, and audit-ready.
  • Support purchasing activities, including material ordering and vendor coordination.
  • Receive, verify, and track vendor acknowledgments and order confirmations.
  • Assist with issue resolution related to pending, incomplete, or closed orders.
  • Help coordinate post-delivery follow-up and customer satisfaction activities.
  • Assist Project Managers with change order preparation, documentation, and approval tracking.
  • Support project reporting and operational tracking.
  • Provide general administrative and project support as needed.
What You Bring
  • Exceptional attention to detail with a commitment to accuracy and quality.
  • Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
  • Strong organizational skills and the ability to maintain complex project documentation.
  • Excellent verbal and written communication skills.
  • Ability to professionally interact with customers, vendors, project teams, and leadership.
  • Strong follow-through and responsiveness when managing project-related communications.
  • Experience preparing project submittals, closeout packages, and project documentation.
  • Working knowledge of purchasing, vendor management, and project coordination processes.
  • Ability to maintain project databases, trackers, and reporting tools.
  • Familiarity with construction, technology infrastructure, or structured cabling environments is a plus.
  • Ability to prioritize, delegate, and oversee administrative project support activities.
  • Strong problem-solving skills and the ability to support team members while maintaining accountability.
Education amp; Experience
  • High School Diploma or GED required; additional education or equivalent work experience is preferred.
  • Experience in a Project Management Administrator, Senior PMA, Project Coordinator, or similar project support role.
  • Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Microsoft Project.
  • Experience with Bluebeam, PlanGrid, Smartsheet, or similar project management software is preferred.
  • Experience supporting structured cabling, technology infrastructure, construction, or low-voltage projects is a plus.
What's in It for You?
  • Play a critical role in supporting projects that deliver technology and infrastructure solutions for our customers.
  • Lead and mentor PMA team members while expanding your project coordination and operational expertise.
  • Develop skills that can lead to future opportunities in project management, operations, or leadership roles.
  • Work alongside experienced Project Managers, Operations leaders, customers, and technical teams.
  • Join a growing organization that values teamwork, accountability, and continuous improvement.
Work Environment
This position is primarily office-based but may occasionally require visits to project sites, warehouses, or customer locations.
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The duties and responsibilities outlined above are not intended to be an exhaustive list. Additional responsibilities may be assigned as business needs evolve.
Ready to Make an Impact?
If you're a detail-oriented professional who enjoys coordinating projects, supporting customers, and helping teams succeed, we'd love to hear from you. Apply today and help drive successful project delivery from start to finish.

Apply