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Client Success Project Manager Jobs in New Brunswick

Arsenault Bros.

Senior Project Manager

Dieppe, NB · On-site

Senior Project Manager Moncton, NB | Full-Time Arsenault Bros Construction is looking for an ... of client satisfaction. * Oversee scope, quality, and performance standards across multiple ...

Arsenault Bros

Senior Project Manager

Dieppe, NB · On-site

Senior Project Manager Moncton, NB | Full-Time Arsenault Bros Construction is looking for an ... of client satisfaction. * Oversee scope, quality, and performance standards across multiple ...

Lindsay Construction

Senior Project Manager

Moncton, NB · On-site

Work closely with our clients to ensure client satisfaction is maintained throughout the project ... Excellent time management skills and ability to prioritize tasks as needed. * Experience leading a ...

Lindsay Construction

Senior Project Manager

Moncton, NB · On-site

Work closely with our clients to ensure client satisfaction is maintained throughout the project ... Excellent time management skills and ability to prioritize tasks as needed. * Experience leading a ...

J.D. Irving

Senior Civil Project Manager

Saint John, NB · On-site

... projects to success! Ready to Construct your Career? Founded in 1882, J.D. Irving, Limited (JDI ... Client Meetings & Problem Resolution: Initiate and participate in meetings with clients to resolve ...

Brightstar Lottery

Previous experience effectively managing competing priorities, multiple stakeholders, and concurrent projects Success Profile • Leading Complexity • Leading People • Leading the Business • ...

Four Eyes Financial

Account Manager

Moncton, NB · Hybrid

Work with Client Success team members to ensure training, support & projects meet client needs ... Manage Client Relationships : All customer requirements and Service Level Agreements (SLAs) are ...

Collins Engineers, Inc

Serves as project manager on complex projects and as designated client contact. * Provides leadership on multiple projects of varying size and complexity. * Manages and provides leadership on ...

Four Eyes Financial

Account Manager

Moncton, NB · On-site

Work with Client Success team members to ensure training, support & projects meet client needs ... Manage Client Relationships : All customer requirements and Service Level Agreements (SLAs) are ...

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Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in New Brunswick are hiring for Client Success Project Manager jobs?

Cities in New Brunswick with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you

Senior Project Manager

Arsenault Bros.

Dieppe, NB • On-site

Full-time

Retirement

Re-posted 19 days ago

Job description

Senior Project Manager

Moncton, NB | Full-Time

Arsenault Bros Construction is looking for an experienced Senior Project Manager to join our New Brunswick team and provide strategic leadership across complex construction projects. This is a key role for a proven leader who can balance big-picture oversight with hands-on execution — delivering projects safely, on time, and within budget.

As a Senior Project Manager, you’ll mentor project teams, collaborate closely with clients and stakeholders, and ensure operational excellence from pre-construction through closeout. If you thrive in a leadership role where accountability, teamwork, and pride in your work matter, we want to hear from you.

What You’ll Do

  • Lead by example in all aspects of safety, fostering a culture of accountability and continuous improvement across project teams.
  • Provide senior-level oversight of project planning, scheduling, budgeting, and execution, with approximately 75% office-based work and 25% on-site presence.
  • Act as a primary point of contact for clients, ensuring strong relationships, clear communication, and high levels of client satisfaction.
  • Oversee scope, quality, and performance standards across multiple projects, ensuring alignment with company expectations.
  • Lead and support estimating and pre-construction strategies, contributing to successful bids and project starts.
  • Monitor and manage project risks, timelines, budgets, and key performance milestones.
  • Mentor and support Project Managers and field leadership, sharing best practices and driving professional development.
  • Collaborate with senior leadership to improve systems, processes, and overall project delivery.

What You Bring

  • Construction Management diploma or Engineering degree (preferred).
  • PMP designation (or actively working toward it) is considered a strong asset.
  • 5–8+ years of progressive experience managing commercial or industrial construction projects, with a strong background in interior systems.
  • Demonstrated ability to lead teams, manage multiple priorities, and make sound decisions under pressure.
  • Excellent organizational, communication, and relationship-building skills.
  • Strong working knowledge of project management principles, contracts, scheduling, and cost control.
  • Proficiency with Microsoft Office and the ability to quickly adapt to new software and systems.

What’s In It for You

  • A leadership role with real influence in a growing, well-respected organization.
  • Competitive compensation, comprehensive benefits, and retirement plans.
  • Ongoing opportunities for professional growth, development, and advancement.
  • A collaborative, forward-thinking workplace guided by our core values:
    Humility. Trust. Pride in Your Work. We Step Up.